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Front Desk Associate Jobs in Hawaii (NOW HIRING)

Auberge Resorts

Front Desk Manager

Waimea, HI · On-site

$90K/yr

Front Desk Manager Located on the sun-drenched Kohala Coast, on sacred land marked by royal ... Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/Associate for a ...

UFC Gym

Front Desk

Mililani, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Hilo, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Honolulu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Waipahu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Kailua, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

Auberge Collection

Front Desk Manager

Kamuela, HI · On-site

$90K/yr

Join our team as The Front Desk Manager and serve the needs of the business, our guests, and our ... Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/ Associate for a ...

Mauna Lani

Front Desk Manager

Kamuela, HI

Join our team as The Front Desk Manager and serve the needs of the business, our guests, and our ... Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/ Associate for a ...

Auberge Collection

Front Desk Manager

Kamuela, HI · On-site

$90K/yr

Join our team as The Front Desk Manager and serve the needs of the business, our guests, and our ... Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/ Associate for a ...

New

Pacifichospitality

$14 - $17.75/hr

Our Front Desk Guest Service agent takes the initiative to deliver a wide range of services that ... Ability to interact with all associates and guests of the hotel * Must be able to stand for an 8 ...

Auberge Collection

Front Desk Manager

Kamuela, HI

$90K/yr

Join our team as The Front Desk Manager and serve the needs of the business, our guests, and our ... Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/ Associate for a ...

UFC Gym

Front Desk

Mililani, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Kailua, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Hawaii

Front Desk Associate information

See Hawaii salary details

$8

$15

$20

How much do front desk associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front desk associate in Hawaii is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.98 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Hawaii?

The most popular types of Front Desk jobs in Hawaii are:

What cities in Hawaii are hiring for Front Desk Associate jobs?

Cities in Hawaii with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,942 per year, or $15.8 per hour.

Front Desk Manager

Auberge Resorts

Waimea, HI • On-site

$90K/yr

Other

Posted 5 days ago

Auberge Resorts rating

7.1

Company rating: 7.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Front Desk Manager

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning "mountain reaching heaven" – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

The base salary for this position is $90k annually.

Join our team as The Front Desk Manager and serve the needs of the business, our guests, and our team members alike. This role will oversee all aspects of Front Desk ensuring that the quality of service meets the resort's standards. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role will be responsible for ensuring that all guests are delighted by the quality, creativity, and variety of offerings within the hotel. The Front Office Manager will lead with our ENRICH values thereby creating and supporting a cohesive team and will be key in building interdepartmental collaboration.

Key Responsibilities
  • Oversee day-to-day hotel operations within the Front Desk (to include Guest Service Agents, Rooms coordinator, and Resort Assistant Managers)
  • Oversee the arrival and departure experiences of guests; manage flow of front desk during high volume and group activity; support service recovery needs of guests
  • Assist the Director of Front Office with the monitoring of the performance of the hotel through verification, maintenance, and analysis of OPERA and ALICE.
  • Work as an active member of the management team. Creating professional relationships and active involvement with all hotel operations, including but not limited to; daily, and weekly management meetings, and support to all team members, including Manager on Duty Shifts.
  • Partner with various other departments like Housekeeping, Concierge, and Food & Beverage to ensure guest satisfaction
  • Maintain product and service standards in line with AU standards expectations by conducting ongoing evaluations and investigating complaints.
  • Perform duties related to guests of note: Review group resumes, coordinate amenity delivery, inspect accommodations, extend personal welcome, etc.
  • Recruit and provide training to staff in service standards, ENRICH values and technical standards.
  • Scheduling and payroll management
  • Maintain the training program and ensure it is being followed and each new Team Member is trained to the hotel's standard.
  • Coaching, counselling, performance reviews and team member check ins.
  • Ability to coordinate multiple activities with attention to detail and follow through
  • Ability to take on new responsibilities and roles as the position demands.
  • Ability to work independently, with minimal supervision.
  • Excellent written and communication skills in polished business English.
Qualifications
  • Minimum of two years as a Front Office/Concierge or Guest Services Supervisor/Associate for a luxury hotel.
  • Bachelor's Degree or Certification in Hospitality Management or related field.
  • Previous management experience required, preferably in a luxury setting in an active union property
  • Full Time Management Position requires full flexibility, including the ability to work weekends and holidays and a varied schedule, based on operational needs.
  • Experience with Opera Cloud
  • Genuine affinity for interacting meaningfully and positively with all Team Members and Guests.
  • Self-confidence and leadership skills.
  • Excellent service, etiquette, and protocol skills and knowledge.
  • Familiarity with the surrounding area, its geography, recreation opportunities, restaurants, events, sights, and other places of interest.
  • Preferred experience with ALICE, OnTrack, ADP, Birchstreet, and Google suites

What Auberge Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Auberge Resorts logo

About Auberge Resorts

Sourced by ZipRecruiter

Whether you are traveling with your parents and your children on a weeklong ski trip to Aspen, or looking for a romantic escape in Santorini for just the two of you, it is the simple things that are most important. Revel in time together tasting local, freshly picked tropical fruit in Cabo San Lucas, Mexico, horseback riding through private fincas with a local cowboy in Costa Rica, or planting your own coral garden in the South Pacific. Enjoy fulfilling, luscious shared experiences that connect you to the local culture, its welcoming people, and the beauty of the land, all while doing good and making memories and dreams that will be forever embedded in your soul.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Mill Valley, CA, US

Year founded

1998

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