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Front Desk Assistant Jobs in Crete, IL (NOW HIRING)

EyeSouth Partners

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

Position Summary The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines ...

Setup Winks

Front Desk Receptionist

Chicago, IL

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal ... Maintain a clean and organized reception area * Assist with administrative tasks such as filing ...

Mac Properties

Front Desk Coordinator

Chicago, IL

$18/hr

We are hiring a Front Desk Coordinator in Hyde Park! We have 2nd shift available and the pay rate ... You will warmly and enthusiastically greet arriving residents and guests, assist them withtheir ...

ChenMed

Front Desk Supervisor

Roselawn, IN · On-site

$28.83/hr

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the ...

Mac Properties

Front Desk Coordinator

Chicago, IL · On-site

$18/hr

We are hiring a Front Desk Coordinator in Hyde Park! We have 2nd shift available and the pay rate ... You will warmly and enthusiastically greet arriving residents and guests, assist them with their ...

Troon Golf

Front Desk Attendant

Oak Forest, IL · On-site

$15/hr

Front Desk Attendant Camp Sullivan is excited to announce the exceptional career opportunity of Front Desk Attendant. Qualified candidates will thrive in a hospitality environment and be highly ...

City Express by Marriott

Be Seen First

Front Desk Reception

Manteno, IL · On-site

$15/hr

Position Summary The Front Desk Agent is responsible for creating a welcoming, professional, and efficient experience for every guest. This position handles guest arrivals and departures ...

New

City Express by Marriott

Be Seen First

Front Desk Reception

Manteno, IL · On-site

$15/hr

Position Summary The Front Desk Agent is responsible for creating a welcoming, professional, and efficient experience for every guest. This position handles guest arrivals and departures ...

New

Mac Properties

Front Desk Coordinator

Chicago, IL · On-site

$18/hr

A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and ... You will warmly and enthusiastically greet arriving residents and guests, assist them with their ...

Troon

Front Desk Attendant

Oak Forest, IL

$15/hr

Camp Sullivan is excited to announce the exceptional career opportunity of Front Desk Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing ...

Troon

Front Desk Attendant

Oak Forest, IL · On-site

$15/hr

Camp Sullivan is excited to announce the exceptional career opportunity of Front Desk Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing ...

CSI International

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Essential Duties/Responsibilities * Assist with the development and training sessions for hotel ... Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest ...

sonesta

Front Desk Manager

Chicago, IL · On-site

$17.50 - $22.75/hr

Front Desk Manager The Front Desk Manager is responsible for overseeing front office operations to ... * Assist with post-stay guest follow-up and service recovery efforts. * Perform other duties and ...

Covenant House Illinois

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

The Volunteer Front Desk Receptionist is the first point of contact for youth, staff, visitors, and community partners at CHIL. This role is essential in helping us maintain a welcoming and organized ...

The Facilities Group

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

ESSENTIAL DUTIES/RESPONSIBILITIES * Assist with the development and training sessions for hotel ... Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest ...

Troon Golf

Front Desk Attendant

Oak Forest, IL · On-site

$15/hr

Camp Sullivan is excited to announce the exceptional career opportunity of Front Desk Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing ...

Troon Golf

Front Desk Attendant

Oak Forest, IL · On-site

$15/hr

Camp Sullivan is excited to announce the exceptional career opportunity of Front Desk Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing ...

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All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Crete, IL

Front Desk Assistant information

See Crete, IL salary details

$8

$14

$20

How much do front desk assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk assistant in Crete, IL is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.59 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Crete, IL?

The most popular types of Front Desk jobs in Crete, IL are:

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Cities near Crete, IL with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Crete, IL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,987 per year, or $14.4 per hour.

Front Desk Lead

EyeSouth Partners

Chicago, IL • On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

EyeSouth Partners rating

5.8

Company rating: 5.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Company Overview
Ocular Partners is a busy well-established, progressive physician group specializing in comprehensive eye care services. We have a robust practice, with dozens of bright, qualified employees who help us deliver the best service and patient care in our medical specialty.
Our employees are an integral part of the experience at Ocular Partners. Not only are we committed to serving our patients, but we also have a culture of servant leadership and collaboration that supports each team member's personal and professional development.
Position Summary
The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines administrative expertise with leadership responsibilities, including supervising front desk staff, managing scheduling accuracy, and resolving escalated patient concerns. The Front Desk Lead ensures compliance with healthcare regulations, maintains high standards or professionalism, and collaborates with clinical and administrative teams to optimize practice operations.
Pay Range - $18.00- $21.00/Hr. Commensurate with experience
Responsibilities
ESSENTIAL DUTIES
  • Coordinates administrative activities of front desk team.
  • Coordinates patient flow between front desk and clinical operations.
  • Oversees efficient and accurate demographic collections, audit team member activity for re-training and education opportunities.
  • Troubleshoots daily cash reconciliation and posting issues.
  • Coordinates and submits office supply needs to supervisor or manager for timely ordering.
  • Monitors and audits, retail sales and product inventory.
  • Oversees and maintains facility compliance standards.
  • Completes medical records requests that come directly from the patient or outside medical facility.
  • Coordinates staff scheduling for daily needs.
  • Oversees, monitors, and works the appointment rescheduling queue timely.
  • Monitors and completes the process for appointment recalls and reminders as set by the individual practice SOP.
  • Coordinates and oversees the training and onboarding of new front desk team members and associates.
  • Assists with preparation of patient charts prior to clinic as needed.
All duties of a Front Desk Associate are maintained under the Lead title, and expectations for completion remain the same. The Front Desk Lead is still responsible for working at the front desk in a patient-facing capacity.
  • Greet patients warmly and verify appointment details.
  • Collect necessary documentation including ID, Insurance Cards, referral forms, etc.
  • Book, confirm, and reschedule appointments
  • Verify insurance eligibility and benefit coverage for all in-office visits, procedures, and tests.
  • Collect co-payments and outstanding balances; calculate patient's financial responsibility and communicate to patient; document in practice management system.
  • Explain billing procedures.
  • Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
  • Answer phones and respond to inquiries.
  • Relay messages between patients and clinical staff.
  • Maintain protected health information in accordance with HIPPA/PHI guidelines.
  • Handle paperwork such as consent forms and HIPAA compliance.
  • Interacts with all internal and external customers in a caring and respectful manner.
  • Accept deliveries of packages, mail, or other supplies from outside vendors.
  • Maintain a clean, organized, and welcoming reception area for all patients and visitors.
  • Provide clear information about services, wait time, and policies.
  • Address patient concerns professionally and respectfully.
  • Photocopy and fax records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Contribute to and lead daily huddle and regularly scheduled team meetings.
  • Contributes to the team effort by completing additional tasks/projects as needed.
Qualifications
QUALIFICATIONS/REQUIREMENTS
  • High School Diploma or the equivalent years related experience required
  • Minimum of 1-year medical office experience
  • Nextech/ICP experience strongly preferred
  • Strong reliability with good attendance and punctuality.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
KEY SKILLS
  • Strong interpersonal and communication skills.
  • Attention to detail for accurate data entry and insurance verification; strong organizational skills.
  • Intermediate understanding of healthcare insurance payors and programs.
  • Ability to multitask in a fast-paced environment.
  • Familiarity with healthcare regulations (HIPAA, privacy laws).
  • Basic math and cash handling.
  • Excellent customer service skills.
Company Benefits
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
We also offer the following benefits for FREE:
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

For more information related to our benefits offered, please follow the link to our benefits page: https://www.eyesouthpartners.com/careers/employee-benefits/ (If the link does not work for you, please copy and paste it into your browser).
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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