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Front Counter Supervisor Jobs (NOW HIRING)

MCNAUGHTON MCKAY GROUP

Counter Sales Associate

Tyler, TX

$15 - $18.75/hr

Front Counter General Summary: The primary responsibility of this employee is to process orders ... Assists in daily warehouse operations when requested by leader/supervisor/manager. * Makes urgent ...

Royal Brass And Hose

Counter Sales

Orlando, FL · On-site

$15.25 - $19.50/hr

Essential Job Functions • Assists customers at front counter ensure any order errors are ... your supervisor. • Train Team Members on established processes and procedures. • Train Team ...

Crazy Pita

Supervisor - Hiring Immediately

Las Vegas, NV · On-site

$16 - $18/hr

Supervisor $16-18/hr + tips Flexible scheduling, competitive pay, promotion opportunities Job Summary The Supervisor is responsible for ensuring smooth daily operations at the front counter, leading ...

Third Coast NAPA

COUNTER SALES - Store #317

Nixon, TX

$14.25 - $18.50/hr

Ensure overall cleanliness of the front counter, salesfloor, and back areas. About You: The ideal ... The does not restrict supervisors from assigning additional responsibilities not specified in the

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Front Counter Supervisor information

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How much do front counter supervisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front counter supervisor in the United States is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Front Counter Supervisor vs Customer Service Representative?

AspectFront Counter SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; supervisory skillsHigh school diploma; strong communication skills
Work EnvironmentFront counter, retail, or service setting; overseeing staffCall centers, retail, or service desks; assisting customers directly
Employer & Industry UsageRetail stores, restaurants, service centersCustomer support centers, retail, hospitality

The Front Counter Supervisor typically oversees staff and manages daily operations at the front counter, requiring supervisory experience. In contrast, Customer Service Representatives focus on assisting customers directly, often without supervisory duties. Both roles involve customer interaction and require strong communication skills, but the supervisor role includes leadership responsibilities and oversight of staff performance.

How to become a front counter supervisor?

To become a front counter supervisor, candidates typically need previous experience in customer service or retail, strong communication and leadership skills, and often a high school diploma or equivalent. Some employers may prefer candidates with experience using point-of-sale systems and a demonstrated ability to manage staff and handle customer issues.

What does a front counter supervisor do?

A front counter supervisor oversees customer service at the front desk of a business, such as a retail store or restaurant. They manage staff, handle customer inquiries, ensure smooth operations, and may use point-of-sale systems. Strong communication and leadership skills are essential for this role.
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What job categories do people searching Front Counter Supervisor jobs look for?

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Front Counter Supervisor jobs near you
Infographic showing various Front Counter Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,914 per year, or $21.6 per hour.

Counter Sales Associate

MCNAUGHTON MCKAY GROUP

Tyler, TX

$15 - $18.75/hr

Full-time

Re-posted 24 days ago

Job description

Title: Counter Sales Associate

Department: Front Counter

General Summary: 

The primary responsibility of this employee is to process orders from walk-in customers, by phone, and by e-mail. Material is purchased on account, credit card, cash, and check. 

Key Responsibilities:

  1. Enters customer order into the business system.
  2. Completes order by filling, checking and processing order.
  3. Maintains a balanced cash drawer.
  4. Provides customer with basic technical support.
  5. Handles incoming returns from customer and forwards to returns department.
  6. Assists in processing returns when requested by CSRM Processor, Operations Manager or Branch Manager.
  7. Re-stocks material that is not sold on a daily basis.
  8. Frequently lifts, carries or otherwise moves and positions product weighing up to 40 pounds unassisted when stocking, loading or unloading products.
  9. Operates forklift: proper training and certification required. May also use material handling equipment (including pallet jack, dollies and handcart.
  10. Assists in maintaining a neat & professional counter area including general housekeeping as needed.
  11. Assists in daily warehouse operations when requested by leader/supervisor/manager.
  12. Makes urgent pick-ups and deliveries as directed by the Construction Sales Supervisor, Operations Manager or Branch Manager.
  13. Assists in creating, implementing and revising procedures and work instructions.
  14. Supports the quality initiatives set forth by the Region.

Knowledge/Skills/Abilities:

  1. High school diploma or equivalent required. 
  2. Two or more years of work experience in warehouse operations preferred.
  3. Two or more years of working knowledge of internal operations and products authorized to be distributed preferred.
  4. Excellent communication skills with the ability to interact with customers professionally.
  5. Ability to work with minimal supervision, organizing, prioritizing, and completing tasks.
  6. Basic PC skills with MS Office products required.

Reporting Relationships:

              Reports To:          Branch Manager          

              Direct Reports:    None

Working Conditions:       Normal office environment & normal warehouse environment

EEO/AA/M/F/Vet/Disability Employer

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job.  They are not intended as an exhaustive list of all job duties, responsibilities and requirements.

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