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The Manager, FP&A willserve as a strategic finance partner across the full spectrum of financial planning and analysis activities for the US CXM portfolio. This role focuses on revenue forecasting, cost management, financial close operations, and commercial P&L analysis acrossall CXM. Theywill partner closely with client management, commercial finance partners, and practice leadership to ensure consistency, integrity, and forward-looking clarity in financial projections and reporting.

Main Responsibilities

Revenue Forecasting & Analysis:

• Lead or support the RFforecastprocess for the US CXM portfolio,ensuringtimely,accurate, and aligned revenue forecasts on a monthly cycle.

• Collaborate with client management and commercial finance partners to gather,validate, and refine client billing and revenue forecasts.

• Ensure consistency across all revenue streamssourced from Salesforce and supporting systems.

• Challenge client billings and revenue forecasts, including phasing and timing, to ensure projections are realistic and aligned with contractual obligations.

• Lead discussions with client management and commercial finance teams to refine forecast assumptions,identifyrisks and opportunities, and adjust forecasts accordingly.

• Work in partnership with practice management to review client and practice P&Ls, ensuring margin health through constructive review and analysis.

• Conduct scenario analyses to evaluate financial impacts of identified risks and opportunities, developing actionable recommendations for leadership.

• Maintain data integrity across forecasting systems and ensure revenue recognition aligns with IFRS 15 standards.

Cost Management & Resource Analysis:

• Own or supportlaborand resource cost management across the CXM portfolio, including forecasting, budget tracking, and variance analysis.

• Analyzecost structure (payroll, contractor, allocation models) and develop recommendations tooptimizecost efficiency andmarginhealth.

• Partner with practice management on resource planning and cost allocation to support commercial decision-making.

• Ensure cost forecasts align with revenue forecasts and overall business strategy.

Variance Analysis & Financial Control:

• Lead or support monthly variance analysis on cost, revenue, andactualsversus forecast and budget,identifyingroot causes and trends.

• Provide insights and recommendations to leadership on financial performance, profitability drivers, and portfolio health.

• Ensure cost accruals, allocations, and revenue recognition areaccurateandtimely.

Month-End Close & Operations:

• Coordinate and support month-end close processes, ensuringtimelycost accruals, P&L accuracy, and compliance.

• Work with RRA and finance teams toalign oncost allocation, revenue recognition, and overall close integrity.

• Address discrepancies proactively to ensureaccuratereporting across practice areas.

Strategic Business Partnering & Insights:

• Serve as a trusted advisor to revenue and operations leadership, clearly communicating financial performance, trends, risks, and opportunities across the CXM portfolio.

• Provide forward-looking commentary and insights to support strategic planning and decision-making at the client and portfolio level.

• Develop and present actionable recommendations to senior leadership on growth opportunities, costoptimization, profitability, and portfolio strategy.

ProcessOptimization& Systems:

• Identifyopportunities to improve the efficiency and accuracy of forecasting, close, and cost management processes.

• Support systems integration work (Workfront/D365) to improve data flow, reduce manual effort, and enhance forecast reliability.

• Collaborate with FP&A and finance operations on continuous improvement initiatives and best practice implementation.

Candidate Qualifications

Academics / Work Experience:

• Bachelor degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred.

• 5+ years of progressive experience in financial analysis, forecasting, reporting, and/or cost management.

• 2+ years in a managerial or senior analytical role.

• Agency or professional services experience strongly preferred;demonstratesunderstanding of client-facing P&L management and commercial finance.

Technical Competencies:

• Advancedproficiencyin Excel (pivot tables, advanced formulas, scenario modelling, multi-tab workbooks).

• Proficiencyin Financial Reporting visualization.

• Experience with Salesforce, D365, Workfront, or similar enterprise and forecasting systems.

• Knowledge oflaborcost management, resource allocation modelling, and revenue forecasting methodologies.

• Comfort with Power BI, Tableau, or other analytics platforms.

• Proficiencyin SharePoint and collaborative financial tools.

• Proficiencyin AI toolspreferred.

Key Attributes:

• Strong analytical mindset with strategic thinking; able tosynthesizedata into actionable recommendations.

• Excellent communication and interpersonal skills; comfortable engaging with senior leadership and cross-functional teams.

• Detail-oriented with exceptionalorganizationalskills to manage complex data sets, multiple concurrent projects, and tight deadlines.

• Proactive problem-solver with appetite for process improvement and fresh perspectives.

• Collaborative and flexible; able to work effectively in a lean, dynamic team environment and adapt quickly to shifting portfolio priorities.

• Comfortable with ambiguity and capable of defining work scope andprioritizationindependently.

Career Horizons

• Growth into Senior Manager or Director roles overseeing broader FP&A, commercial finance, or operations responsibilities.

• Opportunities tospecializein specific functional areas (revenue forecasting, cost management, processoptimization) andleadthose disciplines.

• Opportunities to lead cross-regional or global initiatives within thedentsuorganization.

• Transition to strategic finance roles supporting regional P&L leadership or practice-level business transformation.

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Theannualbase salary range for this position is ($94,000 - $132,000).Placement within the salary rangeis based on a variety of factors, including relevant experience, knowledge, skills, and other factorspermittedby law.Additionally, this position is eligible for discretionary incentive compensation.

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