$18.50 - $24/hr
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
$18.50 - $24/hr
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
$13 - $15.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
$13 - $15.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Muskegon, MI · On-site
$12.75 - $16/hr
Division Delta by Marriott, Downtown Muskegon Location Delta by Marriott, Downtown Muskegon ... Public Area & Laundry Attendants play an important role in the home away from home guest experience ...
Muskegon, MI · On-site
$12.75 - $16/hr
Division Delta by Marriott, Downtown Muskegon Location Delta by Marriott, Downtown Muskegon ... Public Area & Laundry Attendants play an important role in the home away from home guest experience ...
Bethesda, MD · On-site
Drive from home base location to properties within area of responsibility to respond to service ... Valid Driver's License Universal Chlorofluorocarbon (CFC) certification At Marriott International ...
Bethesda, MD · On-site
Drive from home base location to properties within area of responsibility to respond to service ... Valid Driver's License Universal Chlorofluorocarbon (CFC) certification At Marriott International ...
$13 - $15.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
$13 - $15.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$12.50 - $16/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$12.50 - $16/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$12.50 - $16/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$12.50 - $16/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
$12.75 - $16/hr
Title Public Area & Laundry Attendant Division Delta by Marriott, Downtown Muskegon Location Delta ... Public Area & Laundry Attendants play an important role in the home away from home guest experience ...
$12.75 - $16/hr
Title Public Area & Laundry Attendant Division Delta by Marriott, Downtown Muskegon Location Delta ... Public Area & Laundry Attendants play an important role in the home away from home guest experience ...
Bethesda, MD · On-site
$22.64 - $39.71/hr
... from home and independently in driving results for the business and in recruitment efforts • ... TCII certified • Voyage Program graduate At Marriott International, we are dedicated to being an ...
Bethesda, MD · On-site
$22.64 - $39.71/hr
... from home and independently in driving results for the business and in recruitment efforts • ... TCII certified • Voyage Program graduate At Marriott International, we are dedicated to being an ...
Boston, MA · On-site
$16.25 - $19.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Boston, MA · On-site
$16.25 - $19.75/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Springs, PA · On-site
$22.55/hr
If so, Housekeeping at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to create a home away from home for our Owners and guests, while experiencing our ...
Springs, PA · On-site
$22.55/hr
If so, Housekeeping at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to create a home away from home for our Owners and guests, while experiencing our ...
$22.55/hr
If so, Housekeeping at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to create a home away from home for our Owners and guests, while experiencing our ...
$22.55/hr
If so, Housekeeping at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to create a home away from home for our Owners and guests, while experiencing our ...
$13.50 - $17.25/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
$13.50 - $17.25/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Boston, MA · On-site
$17.25 - $19.75/hr
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Boston, MA · On-site
$17.25 - $19.75/hr
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$14.50 - $18.25/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Philadelphia, PA · On-site
$14.50 - $18.25/hr
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Reno, NV · On-site
$18.27/hr
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
Reno, NV · On-site
$18.27/hr
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... Whether they're stopping by for a few days or settling in for a few weeks, time away from home ...
$5.77 - $7.89
4% of jobs
$7.89 - $10.01
7% of jobs
$10.01 - $12.13
9% of jobs
$13.45 is the 25th percentile. Wages below this are outliers.
$12.13 - $14.25
6% of jobs
The median wage is $15.88 / hr.
$14.25 - $16.37
29% of jobs
$18.20 is the 75th percentile. Wages above this are outliers.
$16.37 - $18.49
21% of jobs
$18.49 - $20.61
11% of jobs
$20.61 - $22.73
6% of jobs
$22.73 - $24.85
2% of jobs
$24.85 - $26.97
1% of jobs
$26.97 - $29.09
2% of jobs
$5
$16
$29
| Aspect | From Home Marriott | From Home Front Desk Agent |
|---|---|---|
| Primary Role | Customer service, reservations, guest communication | Check-in/out, guest inquiries, administrative tasks |
| Work Environment | Remote, home-based | Remote, home-based |
| Required Credentials | High school diploma, hospitality experience often preferred | High school diploma, hospitality or customer service experience |
| Industry Usage | Hospitality, hotel chains | Hospitality, hotel chains |
Both roles are remote positions within the hospitality industry, focusing on guest interactions. While From Home Marriott encompasses a broader customer service and reservation management scope, From Home Front Desk Agent is more specific to front desk duties like check-in and guest inquiries. Both require similar credentials and are designed for remote work, making them comparable options for those seeking hospitality roles from home.
$18.50 - $24/hr
Full-time
Re-posted 8 days ago
6.4
Based on 1,183 frontline employees who took The Breakroom Quiz
53rd of 108 rated hotels
JOB SUMMARY
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.
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