ZipRecruiter

Log In

1

From Home Kpi Jobs (NOW HIRING)

VELOZ IT SOLUTIONS LLC

$115K - $130K/yr

Vision insurance KPI / SLA & Service Performance Analyst Location: Ashburn, VA; Hybrid (1-2 days on ... Flexible work from home options available.

New

wfh

Plant Controller

Glendale Heights, IL

$109K - $135K/yr

... implement KPI dashboards; perform monthly variance analysis • Prepare and lead monthly ... from our team. We hold high expectations, but we are equally committed to supporting our employees.

KPI Solutions

Site Supervisor

Kansas City, MO · On-site

... home every other weekend) * May need to work after hours and/or on weekends to respond to client or project needs from time to time * Work may require lifting and delivering packages, boxes and ...

KPI Solutions

Site Supervisor

Kansas City, MO · On-site +1

... home every other weekend) * May need to work after hours and/or on weekends to respond to client or project needs from time to time * Work may require lifting and delivering packages, boxes and ...

next page

Showing results 1-20

All Jobsremote JobsFrom Home Kpi Jobs

From Home Kpi information

See salary details

$48.5K

$85.5K

$123.5K

How much do from home kpi jobs pay per year?

As of Aug 25, 2026, the average yearly pay for from home kpi in the United States is $85,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a from home KPI job?

'From Home KPI' jobs refer to remote positions where employees work from home and are measured based on Key Performance Indicators (KPIs). These KPIs are specific metrics used to evaluate an employee's performance and productivity while working remotely. Common roles include customer service, data entry, sales, and support roles, where clear objectives and quantifiable results can be tracked. Employers use KPIs to ensure that remote employees meet company goals and maintain accountability. These jobs often offer flexibility in work hours but require self-discipline and strong communication skills.

What are some common challenges when working from home in a KPI-driven role, and how can they be addressed?

When working from home in a KPI-driven role, common challenges include staying self-motivated, maintaining clear communication with your team, and managing distractions. To address these, it's helpful to set a structured daily routine, use collaboration tools to stay connected, and establish a dedicated workspace. Regularly reviewing your KPIs and seeking feedback can also keep you aligned with team goals and help you stay accountable to your performance metrics.

What are the key skills and qualifications needed to thrive as a work-from-home KPI analyst, and why are they important?

To thrive as a Work-from-Home KPI Analyst, you need strong analytical skills, proficiency with data interpretation, and a background in business or data analysis, often supported by a relevant degree. Familiarity with tools such as Microsoft Excel, Google Analytics, Tableau, or other business intelligence platforms is typically required. Excellent time management, self-motivation, and clear communication are vital soft skills to excel in a remote environment. These skills and qualities are crucial for accurately tracking performance metrics, generating actionable insights, and collaborating effectively while working independently.

What is the difference between From Home Kpi vs Customer Service Representative?

AspectFrom Home KpiCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageCommon in sales, marketing, and performance rolesCustomer support across various industries
Search & Comparison IntentPerformance metrics, remote work, KPI trackingCustomer interaction, support skills, remote options

From Home Kpi roles focus on tracking and analyzing key performance indicators remotely, often in sales or marketing contexts. Customer Service Representative positions emphasize direct customer interaction and support, which can also be performed remotely. While both can be remote, their core responsibilities and required skills differ significantly.

More about From Home Kpi jobs

What cities are hiring for From Home Kpi jobs?

Cities with the most From Home Kpi job openings:

What are the most commonly searched types of Kpi jobs?

The most popular types of Kpi jobs are:

What states have the most From Home Kpi jobs?

States with the most job openings for From Home Kpi jobs include:

What job categories do people searching From Home Kpi jobs look for?

The top searched job categories for From Home Kpi jobs are:

From Home Kpi jobs near you
Infographic showing various From Home Kpi job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $85,458 per year, or $41.1 per hour.

KPI SLA and Service Performance Analyst

On-site

VELOZ IT SOLUTIONS LLC
See more jobs at VELOZ IT SOLUTIONS LLCexternal

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • Paid Holidays
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

KPI / SLA & Service Performance Analyst

Location: Ashburn, VA; Hybrid (1-2 days on site)
Level: Intermediate / Mid-Level
Type: Full-Time Employment
Pay Range: $115,00 - $130,00/year 
Clearance: U.S. Citizen; Active DHS clearance or Top Secret DoD Clearance 
Veloz IT Solutions is seeking a KPI/SLA & Service Performance Analyst to provide performance management, process analysis,  reporting, and program analytics.  This role will support the collection, analysis, and reporting of service delivery performance metrics and trends to assist leadership with visibility into cost, schedule, and operational performance.  This includes conducting the appropriate analysis to offer recommendations, solutions, and alternatives to resolve issues, concerns, problems, or methods.
The ideal candidate possesses strong PMO, reporting, and data analysis experience supporting government programs and executive stakeholders. US Citizenship is required. This position is contingent upon Contract Award.
 
 What to Expect (Job Responsibilities):
  • Develops and monitors KPIs, SLAs, thresholds, measurement methodologies and reporting frequencies
  • Support development and maintenance of executive dashboards and performance scorecards
  • Evaluates service efficiency, value, cost-effectiveness, cycle time, lead time, throughput and other delivery measures
  • Maintain and organize project documentation and ensure version control
  • Conduct business process analyses to support workflow optimization
  • Develop, manage, and standardize project templates and process frameworks
  • Track deliverables and monitor adherence to project timelines and milestones
  • Ensure service delivery and development activities align with agile governance framework
  • Support accurate and timely project reporting to leadership and stakeholders
  • Support process improvement initiatives related to program reporting and performance measurement to improve efficiency, transparency, and accountability 
Education & Experience:
  • BA/BS; 5+ years IT performance/service-management experience
  • Demonstrated experience developing KPIs/SLAs for large IT contracts
  • Demonstrated data-driven and analytical mindset and effective communication of metrics and trends
  • ITIL certification preferred
What is Required (Qualifications):
  • US Citizenship is required
  • Cleared: DHS Clearance, Secret Clearance , or Public Trust
  • Experience supporting project management offices (PMOs) or large-scale programs
  • KPI/SLA engineering; ITIL; service management; benchmarking; performance baseline, Statistical Analysis, Excel/Power BI
  • Proficiency with Agile, Waterfall, or hybrid software development methodologies
  • Strong analytical skills and a structured approach to process improvement
  • Experience with project management tools such as MS Project, JIRA, or ServiceNow
  • Excellent communication, organizational, and documentation skills
Security Clearance: DHS Clearance, Secret Clearance , or Public Trust 
 
Nice to Have (Preferred): 
  • Experience with DHS or CBP programs. 
  • ITIL Certification 
  • Knowledge of enterprise governance, TRM processes, and AI/automation initiatives. 
  • Familiarity with Section 508, FISMA, and FedRAMP requirements.  

Flexible work from home options available.