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Capital One Travel is building category‑defining new verticals and we’re looking for a Business Manager, Sales Analytics to own the data‑and‑automation engine behind how we grow supply. The initial scope of this role will focus on Vacation Rentals and expand across Activities and future new verticals. This is a rare blend of analytics depth and hands‑on building: you’ll use our funnel data and third‑party market data to decide which markets and inventory we should pursue, then build the AI‑orchestrated pipeline that actually acquires it – sourcing hosts and property managers, automating outreach, and feeding our self‑serve onboarding and business‑development motions.

• Market & inventory intelligence: Mine our search and conversion funnel to identify markets with high demand but low conversion – the markets where we’re missing supply. Quantify inventory gaps against competitors, including the price points and property profiles we lack.

• Supply targeting strategy: Using third‑party datasets, define the profile of inventory worth acquiring. Account for real‑world availability – target the tier of high‑performing‑but‑bookable properties, not just the fully‑booked top listings.

• AI orchestration & automation: Design and build automated pipelines that identify target listings, source contact information for property‑management companies and individual hosts, enrich and de‑duplicate that data, and trigger automated outreach. Stand up and iterate on these workflows hands‑on, including in Salesforce.

• Lead generation & conversion: Own the supply‑acquisition funnel end to end – build the lead pipeline, define qualification criteria, set and improve conversion benchmarks, and route prospects to self‑serve onboarding or to a BD salesperson. Continuously tune the workflow to lift conversion.

• Sales operations: Build the reporting, dashboards, triggers, and tooling that make the market‑management and BD teams successful, and define the operating process across the function.

• Cross‑functional partnership: Work closely with product, market management, business development, marketing, finance, and data partners to turn supply strategy into shipped, measurable outcomes.

• Experimentation & analytics rigor: Bring a strong quantitative orientation – query data directly (SQL), structure analyses, test hypotheses, and make decisions grounded in evidence rather than intuition.

• Builder‑analyst hybrid: As comfortable in SQL and a conversion funnel as you are standing up an automated workflow.

• Demonstrated experience building real AI/automation workflows: You can walk us through a workflow you built, the problem it solved, the time it saved, and the stack you used.

• Track record of growing high‑volume lead generation: Sourcing, qualifying, and converting at scale (SMB/individual, not enterprise relationship sales), ideally where you replaced a manual or cold‑calling process with a technology‑driven pipeline.

• Marketplace or two‑sided supply experience: You’ve helped acquire a hard‑to‑find supply side at volume (e.g., drivers, couriers, hosts, sellers, service pros).

• Scrappy, ownership‑minded, energized by ambiguity and 0‑1 work.

• At least 3 years of professional experience performing analysis.

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field).

  • A Master’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering.

• 5+ years of experience in analysis.

• 2+ years of experience in financial services.

• 1+ year of experience in consulting.

• 2+ years of experience in people management.

McLean, VA: $164,800 – $188,100 for Business Manager. New York, NY: $179,700 – $205,100 for Business Manager.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.