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From Home Aws Support Jobs (NOW HIRING)

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From Home Aws Support information

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How much do from home aws support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for from home aws support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How does working from home as an AWS Support professional impact collaboration with other team members and clients?

Working from home as an AWS Support professional typically involves frequent virtual collaboration with both internal teams and clients. You’ll use tools like Slack, email, and video conferencing to communicate, troubleshoot issues, and share updates. While remote work offers flexibility, it also requires proactive communication and strong organizational skills to stay aligned with colleagues across different time zones. Regular team meetings and documentation practices help maintain transparency and ensure that complex technical challenges are resolved efficiently.

What are 'From Home AWS Support' jobs?

'From Home AWS Support' jobs refer to remote positions where professionals help customers troubleshoot and resolve issues related to Amazon Web Services (AWS) products and services. These roles typically involve assisting clients via phone, email, or chat, diagnosing technical problems, and providing solutions or guidance. Employees in these positions may work for AWS directly or for companies that offer AWS-based services. The job often requires strong technical knowledge of cloud computing, networking, and AWS tools, as well as excellent communication skills. Working from home in this role provides flexibility while still offering opportunities for professional growth in cloud technology.

What is the difference between From Home Aws Support vs From Home Cloud Support Specialist?

AspectFrom Home Aws SupportFrom Home Cloud Support Specialist
CertificationsAWS Certified Support or Solutions ArchitectCloud certifications like AWS, Azure, or Google Cloud
Work EnvironmentRemote customer support for AWS servicesRemote technical support for various cloud platforms
Industry UsagePrimarily in cloud service providers and AWS-focused companiesIn diverse cloud service providers and IT firms
Search/Comparison IntentUnderstanding roles within AWS supportComparing cloud support roles across platforms

From Home Aws Support focuses specifically on supporting AWS services remotely, often requiring AWS certifications. In contrast, From Home Cloud Support Specialist covers support for multiple cloud platforms, offering broader technical expertise. Both roles are remote, but AWS support is more specialized, while cloud support specialists have a wider scope across cloud providers.

What are the key skills and qualifications needed to thrive as a Work-from-Home AWS Support Specialist, and why are they important?

To thrive as a Work-from-Home AWS Support Specialist, you need a strong understanding of cloud computing concepts, networking, and expertise in Amazon Web Services, typically supported by relevant certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator. Familiarity with AWS Management Console, ticketing systems like Zendesk or Jira, and remote troubleshooting tools is essential. Excellent problem-solving abilities, clear written and verbal communication, and strong customer service orientation are vital soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective collaboration while working remotely in a technical support environment.
More about From Home Aws Support jobs
What cities are hiring for From Home Aws Support jobs? Cities with the most From Home Aws Support job openings:
What are the most commonly searched types of Aws Support jobs? The most popular types of Aws Support jobs are:
What states have the most From Home Aws Support jobs? States with the most job openings for From Home Aws Support jobs include:
Sr. Software Development Engineer, AWS Marketplace

Sr. Software Development Engineer, AWS Marketplace

Amazon

New York, NY • On-site

Full-time

Posted 5 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,859 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS Marketplace (https://aws.amazon.com/marketplace/) is an online store that helps customers find, buy, and immediately start using trusted software and services that run on the AWS Cloud

We revolutionize the way software is sold and procured, just like how Amazon continues to redefine retail purchasing.
We are one of the fastest-growing teams in AWS, and interface with a diverse internal and external community of software service sellers over a wide variety of technologies, with a rapidly growing audience of buyers from different market segments. AWS Marketplace manages the state of the art complex infrastructure to provide a smooth experience for sellers and buyers to buy various software and services for different domains like infrastructure software, machine learning, and IoT.
We are looking for an experienced Software Development Engineers to help the team take AWS Marketplace to the next level. As a Software Development Engineer on the team you will own significant portions of the product and will have influence on our strategy by helping define the next wave of product features and system architecture

The systems are complex and there are huge opportunities to work at all levels from a set of robust platform services, to system level pieces and everything in between. You should be somebody who enjoys working on complex system software, is customer-centric, and is passionate about building quality software as well as achieving operational excellence. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are essential.
The ideal candidate will have a track record of success delivering new features or products

This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast. This person has design and implementation experience, knowledge of web services and protocols, and an in-depth knowledge of distributed systems architectures.
10010
Key job responsibilities
The ideal candidate will be passionate about solving complex and broad business problems of cloud marketplaces with simple and straightforward solutions, applying appropriate technologies and software engineering best practices, building solutions that scale and perform well. They will own the design and implementation of major deliverables end-to-end

This position requires collaboration with other engineers on the team, principal engineers, product managers, and partner teams. You should be comfortable dealing with ambiguity and should have a desire to create, iterate and improve.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US