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Work From Home It Support Lead Jobs (NOW HIRING)

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Remote IT Support (WFH Tech Advisor)

Lascassas, TN · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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Remote IT Support (WFH Tech Advisor)

Pleasanton, TX · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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Remote IT Support (WFH Tech Advisor)

Gardendale, AL · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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Remote IT Support (WFH Tech Advisor)

Gwinnett, GA · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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Remote IT Support (WFH Tech Advisor)

Nocatee, FL · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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Remote IT Support (WFH Tech Advisor)

Garland, TX · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

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IT Audit Manager

Houston, TX · Remote

$121K - $202K/yr

Critical Next Step, Apply Here: -From-Home/IT-Audit-Manager_R257060-1 This position is responsible ... Strong engagement in work activities that elevates the engagement of your team overall.

IT Support Technician III - Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a full time position working from home to assist end users through remote sessions, via ... Review education paths in collaboration with IT Support Technician Lead or IT Operations ...

Level 2 Support Technician MSP

Wilmington, NC · On-site +1

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in ... Hybrid - some work will be from home, but we do have an office location you will be expected to ...

This role will report directly to the IT Support Lead. Things You Get To Do: * Be the "Go-to-Person- for IT helpdesk requests * Diagnose and provide IT support for staff as required * Work with the H ...

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Work From Home It Support Lead information

See salary details

$31K

$161.2K

$206K

How much do work from home it support lead jobs pay per year?

As of Aug 19, 2026, the average yearly pay for work from home it support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home It Support Lead vs Work From Home IT Support Specialist?

AspectWork From Home It Support LeadWork From Home IT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Network+ (optional)
Work EnvironmentRemote leadership, team coordinationRemote technical support, troubleshooting
Employer UsageManaged service providers, IT departmentsHelp desks, tech support companies
Search IntentLeadership, team management, technical oversightTechnical support, problem-solving

The main difference is that the Work From Home It Support Lead focuses on overseeing support teams and managing technical operations remotely, while the Work From Home IT Support Specialist primarily handles direct technical support and troubleshooting tasks. Both roles require similar certifications but differ in responsibilities and scope within the remote IT support industry.

More about Work From Home It Support Lead jobs

What job categories do people searching Work From Home It Support Lead jobs look for?

The top searched job categories for Work From Home It Support Lead jobs are:

Infographic showing various Work From Home It Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Remote IT Support (WFH Tech Advisor)

theITSC

Lascassas, TN • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted yesterday

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.