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Work From Home It Support Lead Jobs (NOW HIRING)

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Keeper Security

IT Support Specialist

... work schedule and requires regular on-site support at our El Dorado Hills, CA office, with a ... Monitor, triage and respond to IT service requests from employees and contractors in a timely ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

MDAEdge

IT Manager | End User Support Lead

Responsibilities : • Manage IT user support projects from start to finish, ensuring timely completion. • Define project scope, goals, and deliverables with stakeholders. • Lead and mentor the ...

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

... need to work effectively. This position requires strong problem-solving skills, excellent ... from an IT perspective. * Maintain accurate records of IT equipment, software, and support ...

Thermal Works

IT Support Engineer

You will work closely with engineering, service, product, and operations teams to install and ... Serve as the first point of contact for users seeking technical assistance from our corporate and ...

Mondo

IT Support Analyst

Dallas, TX · Remote

Apply now: IT Support Analyst, Onsite - Dallas, TX. Start date is ASAP for this permanent position. Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start Date: ASAP Duration:

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Work From Home It Support Lead information

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$31K

$161.2K

$206K

How much do work from home it support lead jobs pay per year?

As of Sep 5, 2026, the average yearly pay for work from home it support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home It Support Lead vs Work From Home IT Support Specialist?

AspectWork From Home It Support LeadWork From Home IT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Network+ (optional)
Work EnvironmentRemote leadership, team coordinationRemote technical support, troubleshooting
Employer UsageManaged service providers, IT departmentsHelp desks, tech support companies
Search IntentLeadership, team management, technical oversightTechnical support, problem-solving

The main difference is that the Work From Home It Support Lead focuses on overseeing support teams and managing technical operations remotely, while the Work From Home IT Support Specialist primarily handles direct technical support and troubleshooting tasks. Both roles require similar certifications but differ in responsibilities and scope within the remote IT support industry.

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What job categories do people searching Work From Home It Support Lead jobs look for?

The top searched job categories for Work From Home It Support Lead jobs are:

Work From Home It Support Lead jobs near you
Infographic showing various Work From Home It Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

IT Support Supervisor

Revel Staffing

Tampa, FL • Remote

$85K - $115K/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders