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Freight Operations Manager Jobs in Silver Spring, MD

TMC Transportation

Pricing Analyst

Arbutus, MD · On-site

... managing and optimizing the pricing processes for asset-based (company-owned) freight services ... Collaborate with cross-functional teams (Sales, Operations, Finance) to ensure pricing strategies ...

First Books

Director, Operations

Washington, DC · On-site

$98K - $106K/yr

Oversee warehouse, shipping, freight, and fulfillment partnerships , ensuring strong vendor performance, efficient operations, and a positive member experience. * Manage and improve end‑to‑end ...

First Book

Director, Operations

Washington, DC · On-site

$98K - $106K/yr

Oversee warehouse, shipping, freight, and fulfillment partnerships, ensuring strong vendor performance, efficient operations, and a positive member experience. * Manage and improve end-to-end ...

First Book

Director, Operations

Washington, DC · On-site

Oversee warehouse, shipping, freight, and fulfillment partnerships, ensuring strong vendor performance, efficient operations, and a positive member experience. * Manage and improve endtoend ...

First Book

Director, Operations

Washington, DC · On-site

Oversee warehouse, shipping, freight, and fulfillment partnerships, ensuring strong vendor performance, efficient operations, and a positive member experience. * Manage and improve endtoend ...

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All JobsFreight Operations JobsFreight Operations Manager JobsFreight Operations Manager Jobs in Silver Spring, MD

Freight Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do freight operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for freight operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freight Operations Manager, and why are they important?

To excel as a Freight Operations Manager, you need expertise in logistics, supply chain management, and transportation regulations, typically supported by a relevant degree and industry experience. Familiarity with transportation management systems (TMS), warehouse management software, and certifications such as Certified Supply Chain Professional (CSCP) are often required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These competencies ensure efficient and cost-effective freight movement while maintaining compliance and customer satisfaction.

What does a Freight Operations Manager do?

A Freight Operations Manager oversees the daily operations involved in transporting goods by road, rail, sea, or air. They coordinate logistics, manage staff, ensure compliance with regulations, and work to optimize efficiency and cost-effectiveness in the shipping process. Responsibilities also include liaising with clients, handling documentation, and addressing any issues that may arise during transit. Their role is critical in ensuring that goods are delivered on time and in good condition while maintaining high standards of safety and customer service.

What are some common challenges faced by Freight Operations Managers, and how can they be addressed?

Freight Operations Managers often face challenges such as coordinating logistics across multiple carriers, managing tight delivery schedules, and handling unexpected disruptions like weather delays or equipment failures. Effective communication, robust contingency planning, and leveraging technology for real-time tracking can help address these issues. Building strong relationships with carriers and team members also ensures smoother operations and quicker problem resolution. Staying adaptable and proactive is key to maintaining efficiency in a fast-paced freight environment.

What is the difference between Freight Operations Manager vs Logistics Coordinator?

AspectFreight Operations ManagerLogistics Coordinator
CredentialsTypically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like CLTD are commonOften requires a high school diploma or associate’s degree; certifications like CCLP are beneficial
Work EnvironmentOversees freight operations, manages teams, and coordinates shipments in warehouses or transportation hubsCoordinates shipments, tracks deliveries, and communicates with carriers and clients in office or warehouse settings
Employer & Industry UsageUsed in transportation, shipping, and logistics companies to manage freight movementCommon in supply chain departments for coordinating logistics activities

The Freight Operations Manager focuses on overseeing freight movement, managing teams, and ensuring efficient transportation operations. In contrast, the Logistics Coordinator handles day-to-day shipment coordination, tracking, and communication. Both roles are essential in supply chain management but differ in scope and responsibilities.

What job categories do people searching Freight Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Freight Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Freight Operations Manager jobs? Cities near Silver Spring, MD with the most Freight Operations Manager job openings:
Freight Operations Manager jobs near you
Shipping Department Manager

Shipping Department Manager

Shepherd Electric Supply

Laurel, MD • On-site

$65K - $75K/yr

Full-time

Posted 15 days ago

Shepherd Electric Supply rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

22nd of 368 rated retail wholesalers

Job description

About Shepherd Electric Supply
Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.
Our success comes from people who take pride in doing things the right way - safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.
Why This Role Matters
Shipping is the last checkpoint before a promise is kept or broken. Every order that leaves this facility on time, complete, and correctly documented is a commitment fulfilled to a contractor counting on those materials to stay on schedule. Every error - wrong product, missing documentation, late departure - lands on a job site and on our reputation.
The Shipping Department Manager owns that final checkpoint across a 100,000-square-foot distribution center with a 20-person team. At a facility running multiple shifts, the outbound function cannot afford to be reactive - it has to be disciplined, organized, and accurate from the moment staging begins to the moment the last truck rolls out. You set the standard, build the team, and own the outcomes every day.
Work Shift and Hours:
  • Monday - Friday, 10:00am - 7:00pm or depending on business needs.

Compensation Details:
  • The expected base salary for this position is between $65,000 - $75,000 annually depending on experience.

Key Outcomes - Organized by what matters, not just what you do.
Outbound Fulfillment & Shipping Accuracy
  • Ensure every outbound order leaves clean - right product, right quantity, complete and accurate documentation
  • Verify shipping documentation is complete on every outbound shipment before departure - no exceptions
  • Prioritize time-critical and priority-flagged orders with urgency and direct communication to affected teams
  • Coordinate staging so drivers load efficiently and depart on time, every route, every day
  • Ensure will-call orders are staged and ready before customers arrive

Team Leadership & Development
  • Select, onboard, and develop a 20-person shipping team - including leads - so the function executes without depending on heroics
  • Coach and hold team members accountable through direct, consistent feedback - not just documentation
  • Manage timecards, performance evaluations, and day-to-day accountability with consistency and fairness
  • Delegate clearly, follow up on completion, and build a crew that holds itself to a standard
  • Escalate performance or conduct concerns to the Operations Manager promptly and without delay
  • Develop leads so the shipping function has depth and continuity across all shifts

Inventory Integrity & Receiving Support
  • Oversee inbound receiving processes as needed - ensuring freight is received accurately and exceptions are documented before product enters inventory
  • Manage fulfillment, inventory, and receiving staff coordination to keep inbound and outbound flow moving without bottlenecks
  • Treat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close out
  • Flag recurring discrepancy patterns to the Operations Manager for systemic review

Fleet & Delivery Coordination
  • Coordinate with dispatch and drivers to ensure on-time, accurate outbound delivery across Southern and Western Maryland, Washington DC suburbs, and Northern Virginia
  • Assist with truck maintenance coordination - report needs proactively so vehicles are never a reason for a missed route
  • Partner with dispatch and branch operations to resolve delivery exceptions in real time, not after the fact

Equipment, Facility & Safety
  • Maintain safe, organized shipping operations - staging areas clear, equipment functional, hazards addressed before they become incidents
  • Oversee pre-shift equipment inspections and ensure maintenance needs are reported and resolved proactively
  • Operate and ensure team compliance with forklift, pallet jack, and reach truck certification requirements
  • Model and enforce safety compliance on every shift - never treat it as a formality

Process Improvement & Cross-Functional Coordination
  • Surface inefficiencies, recurring errors, and workflow friction in the shipping function - and act on them, not just report them
  • Recommend and test process changes that improve outbound accuracy, speed, or team capacity
  • Communicate proactively with sales, counter, purchasing, and branch teams on outbound status and exception resolution
  • Be willing to cover other shifts when operational needs require it - the DC runs multiple shifts, Monday through Friday

What Success Looks Like - After 90 days, you and your supervisor should both be able to point to these markers:
  • Outbound orders leave clean - right product, right quantity, right documentation - on every shift
  • Drivers depart on time and delivery exceptions are resolved in real time, not after the fact
  • The shipping team knows what is expected and executes without being managed by the hour
  • Inbound receiving coordination runs without stalls or dropped handoffs
  • Equipment is inspected, certified, and operated safely every shift
  • The Operations Manager trusts that shipping operations run correctly when they are not watching
  • At least one meaningful process improvement has been identified, tested, and implemented in your first 90 days
  • Your leads are developing and taking on more ownership over time

Who Thrives Here - This role is a strong fit if:
  • You own outcomes, not just activities - a late truck or a wrong shipment is your problem to fix, not explain
  • You develop your team by raising their capability, not by covering their gaps
  • You communicate directly - with your crew, with dispatch, with sales, and with DC leadership
  • You stay organized and accurate under pressure, especially when outbound volume spikes or staffing is short
  • You hold people accountable without making it adversarial - you set the standard and enforce it fairly
  • You treat outbound accuracy and on-time departure as non-negotiables, not targets
  • You want to build a shipping operation that works without you in the room

Qualifications & Requirements
  • High school diploma or equivalent required
  • 5+ years of warehouse management experience, preferably in a shipping, fulfillment, or distribution environment
  • Experience managing teams of 15 or more in a fast-paced distribution or wholesale setting
  • Familiarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery area preferred
  • Proficiency with Microsoft Excel and Outlook; familiarity with warehouse management systems
  • Forklift, pallet jack, and reach truck certification required or ability to obtain through onsite training
  • Strong verbal and written communication skills - comfortable coordinating across sales, dispatch, and branch teams
  • Ability to lift up to 60 lbs. regularly and perform the physical requirements of the role
  • Valid driver's license required
  • Willingness to cover alternate shifts when operational needs require it
  • Electrical product knowledge is a plus
  • Ability to successfully complete pre-employment screening requirements

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.
Why should you join Shepherd Electrical Supply?
At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.
We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

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