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Freight Operations Coordinator Jobs in Wisconsin

Kohler Co.

Transportation Coordinator

Kohler, WI · On-site

Transportation Coordinator Work Mode: Onsite Location: Onsite, four days per week - Kohler, WI ... operations. * Knowledge of Truckload, Less-Than-Truckload, Intermodal, freight payment, and ...

Kohler

Transportation Coordinator

Kohler, WI · On-site

$23.10 - $34.70/hr

Transportation Coordinator Work Mode: Onsite Location:  Onsite, four days per week - Kohler, WI ... operations. * Knowledge of Truckload, Less-Than-Truckload, Intermodal, freight payment, and ...

KOHLER

Transportation Coordinator

Kohler, WI · On-site

... operations through the coordination, execution, and continuous improvement of inbound and outbound freight movements. This position serves as a key liaison between Kohler distribution centers ...

Kohler Co.

Transportation Coordinator

Kohler, WI · On-site

... operations through the coordination, execution, and continuous improvement of inbound and outbound freight movements. This position serves as a key liaison between Kohler distribution centers ...

Kohler Co.

Transportation Coordinator

Kohler, WI · On-site

... operations through the coordination, execution, and continuous improvement of inbound and outbound freight movements. This position serves as a key liaison between Kohler distribution centers ...

Roadrunner

Supervisor, Operations

Milwaukee, WI · On-site

$65K/yr

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

Roadrunner

Supervisor, Operations

Milwaukee, WI · On-site

$65K/yr

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

Roadrunner

Supervisor, Operations

Milwaukee, WI · On-site

$65K/yr

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

Roadrunner

Supervisor, Operations

Milwaukee, WI · On-site

$65K/yr

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

SITE Staffing, Inc

Shipping Freight Logistics

Greenfield, WI · On-site

$18 - $20/hr

... coordination and attention to detail, the Shipping & Logistics Lead enhances operational efficiency ... Provide timely and accurate LTL freight quotes to customers and the sales department via phone and ...

Brady

Logistics Coordinator

Milwaukee, WI

$18.50 - $24.75/hr

The Logistics Coordinator oversees daily shipment operations, including routing, tracking, and freight documentation. This role manages vendor inquiries and spot quotes, ensures accurate shipment ...

Brady Corporation

Logistics Coordinator

Milwaukee, WI · On-site

$18.50 - $24.75/hr

The Logistics Coordinator oversees daily shipment operations, including routing, tracking, and freight documentation. This role manages vendor inquiries and spot quotes, ensures accurate shipment ...

Brady Worldwide, Inc.

Logistics Coordinator

Milwaukee, WI · On-site

$18.50 - $24.75/hr

The Logistics Coordinator oversees daily shipment operations, including routing, tracking, and freight documentation. This role manages vendor inquiries and spot quotes, ensures accurate shipment ...

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Freight Operations Coordinator information

What does a freight operations coordinator do?

A Freight Operations Coordinator manages and oversees the movement of goods through various transportation channels, such as road, rail, air, or sea. They coordinate shipments, track freight, handle documentation, and communicate with carriers, shippers, and customers to ensure timely delivery. Their responsibilities often include resolving shipment issues, optimizing logistics processes, and ensuring compliance with regulations. This role requires strong organizational, communication, and problem-solving skills to keep supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a freight operations coordinator, and why are they important?

To thrive as a Freight Operations Coordinator, you need strong organizational abilities, attention to detail, and knowledge of logistics or supply chain principles, often supported by a relevant degree or experience in transportation. Familiarity with transportation management systems (TMS), shipping documentation platforms, and industry regulations is typically required. Excellent communication, problem-solving skills, and the ability to multitask effectively help you manage schedules and resolve issues with carriers and clients. These skills and qualities are crucial to ensure timely, cost-effective shipments and smooth coordination across the supply chain.

How does a freight operations coordinator typically collaborate with other departments to ensure timely deliveries?

A Freight Operations Coordinator works closely with internal teams such as sales, warehouse staff, and customer service, as well as external partners like carriers and customs brokers. Effective communication is key to coordinating schedules, resolving shipment issues, and ensuring all paperwork is accurate and complete. This role often requires quick problem-solving and adaptability to keep shipments on track and customers informed. Regular meetings and updates help align everyone involved and minimize delays.

What is the difference between Freight Operations Coordinator vs Logistics Coordinator?

AspectFreight Operations CoordinatorLogistics Coordinator
CredentialsHigh school diploma or equivalent; certifications like OSHA or freight-specific licensesHigh school diploma; certifications in supply chain or logistics often preferred
Work EnvironmentWarehouses, freight terminals, transportation hubsOffice settings, warehouses, distribution centers
Industry UsageTransportation, freight carriers, shipping companiesSupply chain, distribution, manufacturing industries
Job FocusManaging freight shipments, coordinating carriers, tracking deliveriesOverseeing overall logistics operations, inventory, and supply chain coordination

While both roles involve coordinating movement of goods, the Freight Operations Coordinator primarily focuses on managing freight shipments and carrier coordination, whereas the Logistics Coordinator oversees broader supply chain processes. Understanding these differences helps in choosing the right career path or job search focus.

How much do freight operations coordinators make in the US?

Freight operations coordinators in the US typically earn between $45,000 and $65,000 annually, depending on experience, location, and company size. Entry-level roles may start around $40,000, while experienced coordinators or those in high-demand areas can earn over $70,000. The role often requires strong organizational skills and knowledge of logistics software.

What is the role of a freight operations coordinator?

A freight operations coordinator manages the scheduling, tracking, and coordination of shipments to ensure timely delivery. They communicate with carriers, handle documentation, and use logistics software to optimize freight movement and resolve issues. Strong organizational skills and knowledge of transportation regulations are essential for this role.

What are the most commonly searched types of Freight Operations jobs in Wisconsin?

The most popular types of Freight Operations jobs in Wisconsin are:

What are popular job titles related to Freight Operations Coordinator jobs in Wisconsin?

For Freight Operations Coordinator jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Freight Operations Coordinator jobs in Wisconsin look for?

The top searched job categories for Freight Operations Coordinator jobs in Wisconsin are:

What cities in Wisconsin are hiring for Freight Operations Coordinator jobs?

Cities in Wisconsin with the most Freight Operations Coordinator job openings:

Freight Operations Coordinator jobs near you

Customer Operations Specialist

Topcon Corporation

Fort Atkinson, WI • On-site

Full-time

Re-posted 28 days ago

Job description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).


We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.


Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Position Summary

The Customer Operations Specialist is the primary operational contact for assigned customers, responsible for overseeing the entire order lifecycle and coordinating the resolution of customer issues across multiple departments. This role ensures a unified customer experience by facilitating clear communication, operational ownership, and seamless collaboration among Sales, Supply Chain, Service, and Finance teams. Combining aspects of Customer Service and Sales Operations, the position provides operational management of order execution, customer communication, and issue resolution, while minimizing internal department handoffs.

Essential Duties and ResponsibilitiesCustomer Interface and Communication
  • Serve as the main operational point of contact for assigned customers.
  • Communicate order status, delivery timelines, backorders, and operational updates.
  • Ensure customer expectations are communicated and managed throughout the order lifecycle.
  • Maintain accurate records of customer communications within CRM systems.
Order Lifecycle Management
  • Manage customer orders from entry to shipment within ERP systems.
  • Validate pricing, product configuration, and order details for accuracy.
  • Coordinate order acknowledgements, changes, and fulfillment updates.
  • Prepare shipping documentation and arrange freight scheduling.
  • Work with supply chain, logistics, and finance teams to ensure timely order fulfillment.
Issue Resolution and RMA Coordination
  • Initiate and generate Return Material Authorizations (RMA) as needed.
  • Coordinate with service, warranty, supply chain, and sales teams to address product or operational issues.
  • Track and communicate resolution status to customers and internal stakeholders.
  • Escalate complex issues when necessary and ensure follow-through to closure.
Operational Coordination
  • Act as the central coordination point for customer-related operational issues.
  • Collaborate across departments to resolve order fulfillment challenges.
  • Reduce internal handoffs by managing issue resolution across teams.
Continuous Improvement
  • Identify recurring operational issues affecting customers.
  • Recommend improvements to internal processes and workflows.
  • Support initiatives to enhance operational efficiency and customer experience.

Performance Measures

  • Order accuracy and reliability of fulfillment.
  • Reduction in customer escalations and resolution cycle times.
  • Effective coordination of RMA and service processes.
  • Clear and consistent communication with customers.
  • Contribution to operational process improvements.
Qualifications

Education and Experience

  • Bachelor's degree in Business, Supply Chain, Operations, or related field preferred.
  • 3-5 years of experience in customer operations, sales operations, order management, or a related operational role.

Knowledge, Skills, and Abilities

  • Experience with ERP systems such as SAP or similar platforms.
  • Proficiency in CRM systems such as Salesforce to track customer interactions.
  • Strong organizational and problem-solving abilities.
  • Effective coordination skills across cross-functional teams.
  • Strong written and verbal communication skills.
  • Ability to manage multiple operational priorities in a fast-paced environment
Working Relationships

The Customer Operations Specialist works closely with Sales, Supply Chain, Service, Logistics, Finance, and other internal stakeholders to ensure a consistent and unified customer experience.

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