Freight Forwarding Operations Manager Jobs in Minnesota

Stratasys is a world leader in 3D printing!

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world's leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

The Import Compliance Specialist supports global trade operations by ensuring compliance with import and export regulations, analyzing trade data, and optimizing international shipping processes. This role partners closely with logistics, compliance, finance, and external service providers to enable efficient, compliant cross-border trade.

What you will be doing:

• Prepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.)
• Ensure compliance with U.S. Customs, CBP, FDA, USDA, and international trade regulations
• Classify products using appropriate HS/HTS and Schedule B codes
• Monitor and apply free trade agreements (FTA)
• Coordinate international shipments with freight forwarders, customs brokers, and carriers
• Track shipments and proactively resolve delays, discrepancies, or customs holds
• Ensure shipping transactions are accurately and timely processed to guarantee customer satisfaction
• Establish, monitor, and report on key import/export and logistics performance metrics, including shipment volume, on-time delivery, transportation costs, tariffs, and duties
• Analyze trade data to identify trends, compliance risks, service gaps, and cost-saving opportunities
• Support continuous improvement initiatives by documenting processes, identifying inefficiencies, and recommending enhancements to systems, controls, and workflows
• Assist in the development and maintenance of standard operating procedures (SOPs) related to trade compliance and logistics operations
• Evolve and maintain department policies and systems in alignment with the company's goals and objectives
• Identify trends, delays, and service issues and report to manager for carrier feedback and corrective action
• Act as a primary liaison between internal teams and external partners, including carriers, freight forwarders, customs brokers, 3PL providers, billing service providers, and government agencies
• Provide regular reporting and actionable insights to management to support carrier performance reviews and corrective actions
• Hands-on interaction and problem-solving activities with Carriers, 3rd Party Logistics Providers, Billing Service Providers, Customs and Border Protection and other government and/or regulatory agencies
• Assist in preparation of Hazardous Goods Shipments
• File Claims and cases for lost and damaged shipment
• Work with order management groups in adapting orders to allow them to flow correctly through the system
• Maintain accurate import/export records in accordance with regulatory retention requirements
• Maintain detailed and auditable records of trade transactions in accordance with internal policies and regulatory recordkeeping requirements

 Must have for this role:

• Associate's degree in supply chain, international business, logistics or a related field
• Knowledge of DOT regulations, Schedule B procedures, HTS, Incoterms, Dangerous goods IATA/ICAO, and the preparation of international shipping documentations (invoice, packing list, SED,) required
• Proficient PC skills; Strong communication skills, both verbal and written
• Working knowledge of Enterprise Resource Planning (ERP) systems related to supply chain functions
• Knowledge and expertise in domestic and international transportation, warehousing, and reverse logistics
• Demonstrated experience and familiarity with best practices in leading teams supporting transportation, warehousing, packaging and shipping
• Must be ITAR authorized
• Ability to organize and manage multiple priorities
• Ability to manage through change and to lead change when appropriate
• Ability to work well with others

Nice to have:

• Experience with TMS or similar trade management systems
• Certification in customs compliance (e.g., CUSECO)
• Knowledge of Incoterms and international shipping documentation
• Working knowledge of customs regulations (e.g., ITAR, EAR, HTS, FDA, TSCA)
• Experience with ACE System and Reporting
• Experience with global freight forwarding and customs brokerage.
• Advanced knowledge using Excel and other software for analytics
• Experience with Duty Drawback filing

What you will be part of:

• Company Overview - https://www.stratasys.com/en/about-us/history/
• Our Culture and Values - https://www.stratasys.com/en/about-us/culture/
• Our Sustainability "3D Printing a Better Tomorrow" - https://www.stratasys.com/en/about-us/sustainability/
• Our Locations - https://www.stratasys.com/en/contact-us/office-locations/
• Check out our Video - https://www.youtube.com/watch?v=6wmDfmt2bNI

Additional Information:

At Stratasys we have designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you'll gain access to benefits and perks that will support you and your family both inside and outside of work. 

For this position, the typical annual starting base salary is from $78,240 to $95,402, which does not include variable incentive pay. This range represents a good faith estimate for this position. Your individual base pay will depend on your skills, qualifications, geographical location, and/or experiences.

In addition to a competitive salary, we offer a comprehensive total rewards package (e.g., Medical, Dental & Vision, Health Savings Accounts, Mental Health Resources etc.), recognition programs, employee stock purchase plan, and 401(k) with company match. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.