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Freight Forwarding Coordinator Jobs in Riverside, CA

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$11

$22

$38

How much do freight forwarding coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for freight forwarding coordinator in Riverside, CA is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.33 per hour, depending on experience, location, and employer.

What does a freight forwarding coordinator do?

A Freight Forwarding Coordinator is responsible for organizing and overseeing the transportation of goods on behalf of clients. They handle documentation, arrange shipments, track cargo, and coordinate with carriers, customs officials, and warehouses to ensure timely delivery. Their role also includes managing logistics, resolving shipment issues, and ensuring compliance with international shipping regulations. Effective communication and problem-solving skills are essential in this position.

Is freight forwarding coordinator a good career?

A freight forwarding coordinator manages the logistics of shipping goods, coordinating with carriers, clients, and customs. It offers opportunities for career growth, requires strong organizational and communication skills, and often involves working in a fast-paced environment with industry-specific software. The role can be stable and rewarding for those interested in supply chain management.

What is the difference between Freight Forwarding Coordinator vs Shipping Coordinator?

AspectFreight Forwarding CoordinatorShipping Coordinator
CredentialsLogistics certifications, familiarity with freight regulationsLogistics or supply chain certifications often preferred
Work EnvironmentGlobal freight and customs offices, freight carriersCompany warehouses, distribution centers
Employer & IndustryFreight forwarding companies, logistics providersManufacturers, retailers, distribution firms
Search & Comparison IntentUnderstanding freight processes, international shippingManaging domestic shipments, delivery schedules

While both roles involve coordinating shipments, a Freight Forwarding Coordinator primarily manages international freight logistics, customs clearance, and global shipping arrangements. In contrast, a Shipping Coordinator typically handles domestic shipping operations, focusing on delivery schedules and carrier coordination within a country. Both roles require strong organizational skills and logistics knowledge but differ mainly in scope and geographic focus.

What are the key skills and qualifications needed to thrive as a freight forwarding coordinator?

To thrive as a Freight Forwarding Coordinator, you need a solid understanding of logistics, international shipping regulations, and supply chain management, often supported by relevant experience or a degree in logistics or business. Familiarity with freight management systems, customs documentation software, and tools like SAP or CargoWise is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating shipments and liaising with clients and carriers. These competencies ensure smooth, compliant, and cost-effective movement of goods across global supply chains.

How does a freight forwarding coordinator typically collaborate with carriers and customs brokers to ensure timely shipments?

A Freight Forwarding Coordinator serves as a vital link between clients, carriers, and customs brokers, regularly communicating to ensure all documentation is accurate and shipments comply with regulations. They coordinate schedules, track cargo movements, and promptly address any issues such as delays or customs holds. Effective collaboration often involves daily updates, proactive problem-solving, and maintaining strong professional relationships to keep shipments on track and customers informed.
What are the most commonly searched types of Freight Forwarding jobs in Riverside, CA? The most popular types of Freight Forwarding jobs in Riverside, CA are:
What are popular job titles related to Freight Forwarding Coordinator jobs in Riverside, CA? For Freight Forwarding Coordinator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Freight Forwarding Coordinator jobs in Riverside, CA look for? The top searched job categories for Freight Forwarding Coordinator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Freight Forwarding Coordinator jobs? Cities near Riverside, CA with the most Freight Forwarding Coordinator job openings:
Freight Forwarding Coordinator jobs near you
Infographic showing various Freight Forwarding Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,467 per year, or $22.3 per hour.

International Customer Service Coordinator

Ultimate LLC

Anaheim, CA • On-site

$22 - $26/hr

Other

Posted 25 days ago

Job description

Job Description
Customer Service Coordinator - International/Export Focus
Reports To: Customer Service Supervisor
Salary Range: $22-$26/hour (based on experience)
Shift: Monday-Friday, 8:00 am-4:30 pm (in-office)
Type: Temp-to-Hire
About the Role
We are seeking a motivated and detail-oriented Customer Service Coordinator with proficiency in international/export operations, ideally in the manufacturing sector. Alternatively, experience in freight forwarding as an Export Coordinator would also align well with this role. The ideal candidate will thrive in a fast-paced, collaborative environment, managing key administrative, logistical, and customer service tasks. This position serves as the critical link between internal teams, global distributors, customers, and the field sales force, contributing to the seamless operation of international business activities.
Primary Objective
This role is focused on delivering world-class customer service by coordinating and managing customer inquiries, order fulfillment, shipment tracking, and export documentation processes. Collaboration across departments and effective prioritization of tasks are central to ensuring smooth operational workflows and enhancing customer satisfaction.
Key Responsibilities
Customer Inquiries & Account Management

  • Respond to customer emails and calls regarding general product inquiries, quotes, order fulfillment, shipment issues, and account setups.
  • Act as the primary point of contact for customer concerns, including requests for marketing materials, technical support, complaints, and machine inquiries.
Customer Service Excellence
  • Deliver outstanding customer service, applying a solution-oriented mindset to meet customer needs promptly and ethically.
  • Coordinate with internal teams, such as sales, marketing, manufacturing, and quality departments, to resolve customer issues efficiently.
Shipping & Logistics Coordination
  • Partner with shipping teams to ensure accurate and timely deliveries to customers.
  • Manage shipping schedules, resolve delivery disputes, and process returns in line with company protocols.
Sales and Marketing Support
  • Provide field sales teams with updates on order or shipment statuses, inventory reconciliation, and customer account details.
  • Help coordinate logistics for marketing activities, including tradeshows, promotional events, and the distribution of marketing materials.
Export and Compliance Management
  • Oversee the preparation of export procedures and documentation, including coordination with freight forwarders, customs brokers, and international distributors.
  • Apply knowledge of Export Administration Regulations and INCOTERMS 2020 to ensure full compliance with regulatory standards.
Process Improvement
  • Identify operational inefficiencies, propose actionable solutions, and assist in the implementation of process improvements designed to enhance workflows and customer service outcomes.
Required Qualifications
Education and Experience
  • High school diploma or GED required (Bachelor's degree preferred).
  • Minimum 3 years of experience in customer service or logistics coordination, ideally involving complex deliveries with multiple moving parts.
  • Minimum 3 years of experience managing export-related procedures, documentation, and compliance, ideally within the manufacturing or freight forwarding industries.
Skills and Competencies
  • Export Logistics Expertise: Solid understanding of international trade processes, including INCOTERMS 2020 and export regulations.
  • Communication Skills: Exceptional verbal and written communication in English; Spanish proficiency is a plus.
  • Technology Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Access, Outlook).
  • Analytical Ability: Strong problem-solving and critical-thinking skills, with the ability to collaborate across departments to resolve complex customer issues.
  • Organizational Excellence: High attention to detail, the ability to manage multiple ongoing projects, and priority-setting skills.
  • Self-Motivated: Works independently with proactive time-management skills and a results-driven mindset.
  • Customer-Focused Mindset: Positive attitude, excellent phone etiquette, and an innate ability to connect with and prioritize customer needs.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -072026-426125

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