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Freelance Remote Linux Support Jobs in Texas (NOW HIRING)

... remote ! Your to-do list: * Provide exceptional technical support to customers using our cloud ... Genuinely passionate about technology, with a strong working knowledge of Windows, Mac OS, Linux ...

Sr. Network Security Engineer

Bastrop, TX · Remote

$58.25 - $76/hr

Own the full lifecycle of remote access infrastructure from initial design and ground-up ... Configure, deploy, and support VPN clients across multiple platforms (Windows, macOS, Linux, iOS ...

Showing results 41-60

Freelance Remote Linux Support information

What is the difference between Freelance Remote Linux Support vs Freelance Remote System Administrator?

AspectFreelance Remote Linux SupportFreelance Remote System Administrator
CredentialsLinux certifications (e.g., LPIC, CompTIA Linux+)Linux certifications, plus system administration experience
Work EnvironmentRemote, client sites, or cloud environmentsRemote, data centers, or client infrastructure
Industry UsageTech, hosting, cloud providersIT services, enterprise, cloud management
Search & ComparisonOften compared for troubleshooting and support rolesCompared for infrastructure management and system setup

Freelance Remote Linux Support focuses on troubleshooting, maintenance, and support of Linux systems, often requiring specific Linux certifications. Freelance Remote System Administrator roles encompass broader responsibilities like managing entire IT infrastructure, including servers and networks. While both roles are remote and Linux-focused, system administrators typically handle more comprehensive system management tasks.

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For Freelance Remote Linux Support jobs in Texas, the most frequently searched job titles are:

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The top searched job categories for Freelance Remote Linux Support jobs in Texas are:

What cities in Texas are hiring for Freelance Remote Linux Support jobs?

Cities in Texas with the most Freelance Remote Linux Support job openings:

Technical Customer Support

Sync.com, Inc

Dallas, TX • On-site, Remote

Full-time

Posted 9 days ago


Job description

About the company
Sync is Canada's largest cloud storage and document collaboration provider, and a world-leader in cloud content management. Our mission is to make secure file storage, sharing, and collaboration easy for everyone - by providing a safe space for the world to collaborate. We're transforming the way SMBs work together, and we're actively expanding into digital enterprise. We need your help!
By joining Sync you will have an amazing opportunity to help over 2 million businesses and individuals worldwide store important information, share big ideas, and collaborate on game changing projects. You will help define what the future of work looks like. Most importantly you will be part of an incredible team helping to get the world in Sync.
Sync needs you!
Are you the go-to person for your family and friends when they need a technical guru? Do you enjoy collaborating and working in a team to find solutions? Are you proud of your communication skills?
If this sounds like you, Sync.com has an opportunity for you to join Sync's Tier II Technical Support team - fully remote!
Your to-do list:
  • Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a clear, customer-friendly way.
  • Troubleshoot and investigate technical issues using a logical, methodical approach, identifying patterns and delivering effective solutions tailored to each customer's level of technical expertise.
  • Collaborate closely with the development and product teams by reproducing issues, escalating bugs, providing detailed feedback, suggesting potential solutions, and assisting with QA testing and validation of new features and fixes.
  • Develop a strong understanding of Sync's products, systems, internal processes, and escalation workflows to deliver accurate, efficient, and high-quality customer support.

Who you are:
  • Possess a minimum of 4 years of experience in technical support, customer support, or a related technical role.
  • Genuinely passionate about technology, with a strong working knowledge of Windows, Mac OS, Linux, iOS, and Android.
  • Exhibit outstanding written and verbal communication skills, enabling effective communication with clients of varying technical backgrounds.
  • Comfortable troubleshooting technical issues independently and picking up new tools and systems quickly.
  • Showcase flexibility in working evenings, weekends, and holidays to ensure seamless support coverage.
  • Exhibit a proactive attitude, an eagerness to find the best solutions, and a commitment to supporting over 2,000,000 companies of all sizes who rely on our cloud storage and sharing solutions.

Sync.com is an equal opportunity, dedicated to building a diverse and inclusive team. We encourage applications from all qualified candidates and will accommodate applicants' needs throughout the recruitment, assessment, and selection process. If selected to participate in the process, please inform us of the nature of any accommodation(s) that you may require.