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Freelance Remote Chat Support Jobs in Tennessee (NOW HIRING)

American Lebanese Syrian Associated Charities

$16.50 - $21.25/hr

Location: Remote in USA Responsible for servicing donors, and managing relationships through ... chat, text and social media) with individuals, businesses, and organizations for fundraising ...

JustMarkets

$15.50 - $20.75/hr

... chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Freelance Remote Chat Support information

What is the difference between Freelance Remote Chat Support vs Freelance Remote Customer Service Representative?

AspectFreelance Remote Chat SupportFreelance Remote Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeCustomer service skills, sometimes technical or product knowledge
Work EnvironmentOnline, from home or remote locationsOnline, from home or remote locations
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, financial services
Search & Comparison IntentFocus on chat-based support rolesFocus on customer service roles across channels

Freelance Remote Chat Support and Freelance Remote Customer Service Representative roles both involve assisting customers remotely. However, chat support specifically emphasizes real-time chat interactions, while customer service reps may handle multiple channels like phone, email, and chat. Both require strong communication skills and are common in various industries, but chat support is more specialized for online, text-based assistance.

What are the most commonly searched types of Remote Chat Support jobs in Tennessee?

The most popular types of Remote Chat Support jobs in Tennessee are:

What are popular job titles related to Freelance Remote Chat Support jobs in Tennessee?

For Freelance Remote Chat Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Chat Support jobs in Tennessee look for?

The top searched job categories for Freelance Remote Chat Support jobs in Tennessee are:

What cities in Tennessee are hiring for Freelance Remote Chat Support jobs?

Cities in Tennessee with the most Freelance Remote Chat Support job openings:

Freelance Remote Chat Support jobs near you

Remote Customer Support Specialist

Nashville, TN • Remote

Rooted Talent Solutions
See more jobs at Rooted Talent Solutionsexternal

Contractor

Posted 8 days ago

Job description

Employment Type: Independent Contractor / Remote Opportunities

Location: Remote — United States

Job Description:

Rooted Talent Solutions is seeking professional, customer-focused individuals interested in remote customer support opportunities.

Our growing representative network supports a variety of remote customer-service functions, including phone support, chat support, email support, customer account assistance, technical support, and administrative customer-service functions.

The specific responsibilities, schedule, compensation, and requirements depend on the opportunity and client program.

What You May Do

Depending on the opportunity, you may:

  • Respond to customer inquiries by phone
  • Provide chat-based customer support
  • Respond to customer emails
  • Assist customers with account or service questions
  • Troubleshoot basic technical issues
  • Document customer interactions
  • Navigate multiple computer systems
  • Provide accurate information
  • Resolve customer concerns professionally
  • Escalate issues when appropriate
  • Maintain customer confidentiality
  • Meet applicable quality and performance expectations
Why Rooted Talent Solutions?

Work From Home

Perform your work remotely from a professional home environment.

Flexibility

Some opportunities offer flexible scheduling and allow representatives to select available service intervals based on their availability and program requirements.

Multiple Support Channels

Opportunities may include phone, chat, email, technical support, or administrative customer support.

Professional Community

You'll have access to Rooted Talent Solutions resources and a growing community of remote representatives.

U.S.-Based Talent Focus

Rooted Talent Solutions primarily builds its representative network around professionals located in the United States. Our network also includes bilingual talent, including Spanish-speaking representatives.

Basic Requirements

Applicants should have:

  • A reliable computer
  • Reliable internet
  • A professional, distraction-free workspace
  • Strong verbal and/or written communication skills
  • Basic computer proficiency
  • Ability to multitask
  • Ability to work independently
  • Professional customer-service skills
  • Ability to complete required onboarding
  • Ability to complete applicable verification/background screening
  • Ability to successfully complete required training

Specific technical requirements vary by opportunity.

Important

This is not a guaranteed employment or guaranteed-income position.

Opportunities, compensation, schedules, training requirements, equipment requirements, and eligibility requirements vary.

Applicants should carefully review the details of an opportunity before selecting it and should only select an opportunity they are prepared to complete.

Ready to Get Started?

If you're looking for a professional way to work remotely and believe you'd be a strong customer-service representative, we'd love to hear from you.

Complete our application to determine which opportunities may be a fit for you.