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Remote Chat Support Assistant Jobs in Tennessee (NOW HIRING)

University of Rochester

$21.78 - $30.53/hr

Provides phone, remote, and chat support for a large customer base whose business functions rely primarily on computer-based technologies in a 24x7 environment. Provides a high-level of customer ...

American Lebanese Syrian Associated Charities

$16.50 - $21.25/hr

... chat, text and social media) with individuals, businesses, and organizations for fundraising ... to assist donors and volunteers. Processes special requests on a daily basis. Manages e-mail ...

SalvoHealth

Medical Assistant, Remote

Nashville, TN · Remote

$18 - $22/hr

... remote work environment. The Virtual Medical Assistant will be responsible for making out-bound ... Provide general administrative support to care team and patients * Manage patient tasks to ensure ...

SalvoHealth

Medical Assistant, Remote

Nashville, TN · On-site +1

$18 - $22/hr

... remote work environment. The Virtual Medical Assistant will be responsible for making out-bound ... Provide general administrative support to care team and patients * Manage patient tasks to ensure ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

JustMarkets

$15.50 - $20.75/hr

... chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

Zirtual

Remote Virtual Executive Assistant

Nashville, TN · On-site +1

$1.5K - $3.8K/mo

... remote assistants for both personal and professional needs. Our Executive Assistants are committed ... As an Executive Assistant, you will play a critical role in supporting busy professionals by ...

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Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Tennessee? The most popular types of Remote Chat Support jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Chat Support Assistant jobs? Cities in Tennessee with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Tennessee as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% Remote job distribution.

Bilingual Verification & Screening Representative

CFS

Goodlettsville, TN • Remote

$18 - $20/hr

Full-time

Posted 13 days ago

Job description

Bilingual Verification & Screening Representative
Spanish & English
Onsite in Goodlettsville | Fully Remote eligible after temporary to hire conversion (approx. 4-6mos)
Open to candidates residing in Nashville, TN and Surrounding areas only
Daily Hours: Monday - Friday 8:00-5:00
$18.00 - $20.00 hourly pay range


Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Bilingual Verification & Screening Representative to support high-volume phone and client service operations.
No formal interview required - just a quick virtual meeting with the CFS Recruiter! Start date will is pending clear security checks.


Tasks & Responsibilities - Bilingual Verification & Screening Representative:

  • Review, process, and verify employment and deposit information with accuracy, confidentiality, and timely communication.
  • Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries.
  • Send, track, and manage verification forms and third‑party requests efficiently while maintaining organized documentation.
  • Manage high volumes of email correspondence and multitask effectively in a fast‑paced environment while adhering to company policies and procedures.

Qualifications - Bilingual Verification & Screening Representative:

  • Excellent written and verbal communication skills with a customer-first mindset
  • Confident handling high volumes of inbound and outbound calls
  • Highly organized and detail-oriented with strong multitasking abilities
  • Dependable, steady worker with a positive, team-oriented attitude
  • Quick learner with strong notetaking and documentation skills



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