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Freelance Remote Call Center Jobs (NOW HIRING)

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

Kentucky Remote - KYEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MCI Military Recruitment

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Call Center Representative to join our team. In ...

VECra Inc.

Call Center Agent

Lanham, MD · Remote

$18.50/hr

Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm. We specialize in helping clients drive ...

MCI Military Recruitment

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Call Center Representative to join our team. In ...

VECRA Inc

Call Center Agent

Lanham, MD · Remote

$18.50/hr

Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm. We specialize in helping clients drive ...

MDS Communications

Remote Call Center Agent

El Paso, TX · Remote

$15 - $16/hr

Texas Remote - TXEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

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How much do freelance remote call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for freelance remote call center in the United States is $62.54, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $68.27 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Call Center vs Customer Service Representative?

AspectFreelance Remote Call CenterCustomer Service Representative
CredentialsNone required, but experience helpfulTypically requires customer service training or experience
Work EnvironmentHome-based, flexible hoursOffice or remote, often fixed shifts
EmployerFreelance clients or agenciesCompany or organization
Industry UsageFreelance platforms, call centersCustomer service departments

Freelance Remote Call Center roles offer flexible, home-based work for independent contractors, while Customer Service Representatives are typically employed by companies with fixed schedules. Both roles involve handling customer inquiries, but the freelance position provides more independence and varied clients.

More about Freelance Remote Call Center jobs
What cities are hiring for Freelance Remote Call Center jobs? Cities with the most Freelance Remote Call Center job openings:
What are the most commonly searched types of Remote Call Center jobs? The most popular types of Remote Call Center jobs are:
What states have the most Freelance Remote Call Center jobs? States with the most job openings for Freelance Remote Call Center jobs include:
What job categories do people searching Freelance Remote Call Center jobs look for? The top searched job categories for Freelance Remote Call Center jobs are:
Freelance Remote Call Center jobs near you
Infographic showing various Freelance Remote Call Center job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $130,079 per year, or $62.5 per hour.

Call Center Manager

American Home Design

Goodlettsville, TN • Remote

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in‐home water filtration product. This is a hands‐on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts—creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem‐solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky.

Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family‐like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands‐on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.

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