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Freelance Onsite It Support Technician Jobs in Pennsylvania

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

They are seeking an IT Support Technician who will serve as the first point of contact for ... onsite, including travel to branch locations • Walk users through solutions with clear, step-by ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Univest

IT Support Technician II

Souderton, PA · On-site

$25 - $30/hr

IT Support Technician II As an IT Support Technician II at Univest, you'll work in a hybrid role based in Souderton and be the go-to resource that keeps our teams connected, productive, and secure.

Abzena

IT Support Analyst

Bristol, PA · On-site

... Provide onsite IT support for lab and research environments, including shared workstations ... instrument PCs, label printers, scanners, and specialized peripherals. • Accurately log ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$28 - $36/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

JGM

Operations IT Support Technician

Downingtown, PA

$22.25 - $30.50/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$22.25 - $30.50/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

Abzena Inc.

IT Support Analyst

Bristol, PA · On-site

Provide onsite IT support for lab and research environments, including shared workstations, instrument PCs, label printers, scanners, and specialized peripherals. > Service Desk Operations

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Freelance Onsite It Support Technician information

What are the key skills and qualifications needed to thrive as a Freelance Onsite IT Support Technician, and why are they important?

To thrive as a Freelance Onsite IT Support Technician, you need strong problem-solving abilities, knowledge of hardware and software troubleshooting, and typically a background in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and various operating systems is essential. Excellent communication, customer service orientation, and adaptability help you build trust and efficiently resolve client issues. These skills and qualities are crucial for delivering prompt, reliable support and maintaining client satisfaction in diverse technical environments.

What are some common challenges faced by Freelance Onsite IT Support Technicians when working with new clients?

Freelance Onsite IT Support Technicians often encounter challenges such as quickly adapting to unfamiliar IT environments, understanding unique client systems, and managing client expectations within tight timeframes. Building trust with new clients requires strong communication and problem-solving skills, as well as the ability to work independently without immediate backup. Additionally, technicians must stay up-to-date with a variety of hardware and software to troubleshoot diverse technical issues efficiently.

What does a Freelance Onsite IT Support Technician do?

A Freelance Onsite IT Support Technician provides technical assistance directly at a client's location, troubleshooting computer hardware, software, and network issues. They are responsible for installing, maintaining, and repairing IT systems, ensuring minimal downtime and smooth operation. As freelancers, they often work with multiple clients, responding to on-demand service requests. Their tasks can include setting up workstations, resolving connectivity problems, and providing user training or support as needed.

What is the difference between Freelance Onsite IT Support Technician vs IT Support Specialist?

AspectFreelance Onsite IT Support TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often with additional vendor-specific credentials
Work EnvironmentIndependent, on-demand onsite support for clientsIn-house or remote support within organizations
Employer & Industry UsageFreelance/contract basis, various industriesTypically employed by a company or IT service provider

While both roles require technical certifications and involve troubleshooting hardware and software issues, Freelance Onsite IT Support Technicians work independently providing on-site services to multiple clients, whereas IT Support Specialists are usually employed by a single organization, offering ongoing support either remotely or on-site.

What are the most commonly searched types of Onsite It Support Technician jobs in Pennsylvania? The most popular types of Onsite It Support Technician jobs in Pennsylvania are:
What are popular job titles related to Freelance Onsite It Support Technician jobs in Pennsylvania? For Freelance Onsite It Support Technician jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Freelance Onsite It Support Technician jobs in Pennsylvania look for? The top searched job categories for Freelance Onsite It Support Technician jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Freelance Onsite It Support Technician jobs? Cities in Pennsylvania with the most Freelance Onsite It Support Technician job openings:
Freelance Onsite It Support Technician jobs near you

IT Support Technician I

Pennian Bank

Mifflintown, PA • On-site

$17.75 - $24.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Pennian Bank is a growing community bank committed to delivering exceptional banking and financial services. They are seeking an IT Support Technician who will serve as the first point of contact for employees' technical needs, providing hands-on and remote support to keep systems running smoothly.
Responsibilities:
• Serve as the primary contact for IT support requests, diagnosing issues and escalating when needed
• Provide technical assistance for hardware, software, voice, and data communication systems
• Troubleshoot workstation issues both remotely and onsite, including travel to branch locations
• Walk users through solutions with clear, step-by-step guidance
• Assist employees with software applications and system usage
• Document issues, resolutions, and activities in help desk tools and logs
• Support deployment of new equipment, including workstation setup, phones, and training materials
• Maintain and update the company intranet as directed
• Identify opportunities to improve processes and procedures
Qualifications:
Required:
• High school diploma or equivalent
• Strong technical proficiency, with working knowledge of applications and software used within the bank
• Ability to diagnose and resolve basic technical issues efficiently
• Knowledge of computer hardware and accessories, including performing minor repairs, installations, and updates
• Good understanding of computer systems, mobile devices, and related technology products
• Proficiency in hardware setup, network cabling, software installation, and upgrades
• Solid reading, writing, grammar, and math skills
• Excellent interpersonal and communication skills with a strong ability to explain technical concepts clearly
• Understanding of regulatory compliance requirements related to IT and banking operations
• Ability to lift up to 50 lbs without assistance
• Willingness to travel to branch locations as needed
Company:
Pennian Bank offers online and mobile banking, investment, insurance, personal and business banking services. Founded in 1864, the company is headquartered in Mifflintown, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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