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Entry Level It Support Technician Jobs in Pennsylvania

Adelphoi

IT Support Technician

Latrobe, PA · On-site

$19 - $26/hr

IT Help Desk - Entry Level Location: Onsite, Latrobe, PA Start your IT career with Adelphoi USA ... Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Univest

IT Support Technician II

Souderton, PA · On-site

$25 - $30/hr

IT Support Technician II As an IT Support Technician II at Univest, you'll work in a hybrid role based in Souderton and be the go-to resource that keeps our teams connected, productive, and secure.

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

Pennian Bank

IT Support Technician I

Mifflintown, PA

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

They are seeking an IT Support Technician who will serve as the first point of contact for employees' technical needs, providing hands-on and remote support to keep systems running smoothly.

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$28 - $36/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

JGM

Operations IT Support Technician

Downingtown, PA

$22.25 - $30.50/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... This role will support employees via remote, phone and local travel support to production ...

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Entry Level It Support Technician information

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$14

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$37

How much do entry level it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for entry level it support technician in Pennsylvania is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Pennsylvania? The most popular types of It Support Technician jobs in Pennsylvania are:
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What cities in Pennsylvania are hiring for Entry Level It Support Technician jobs? Cities in Pennsylvania with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you

IT Support Technician

HAT - Human Active Technology

Easton, PA

$20.50 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

IT Support Technician

Are you a tech-savvy problem solver who enjoys working in a dynamic environment? Do you thrive on troubleshooting IT issues, supporting end-users, and keeping systems running smoothly? If so, Human Active Technology (HAT) is looking for an IT Support Technician to join our team and help maintain our high standards of innovation and efficiency in the workplace.

Who We Are

HAT is a rapidly growing manufacturer of monitor mounting solutions, height-adjustable tables, and other ergonomic office products. With a strong commitment to custom manufacturing, creative solutions, and superior quality, we serve a diverse, global customer base. Headquartered in Easton, PA, we also have offices and showrooms in California, New York City, Chicago, and the Netherlands.

What You’ll Do

As an IT Support Technician, you will play a crucial role in ensuring our employees have the technology and support they need to succeed. Your responsibilities will include:

  • Providing first-level help desk support for computers, printers, networks, phone systems, Microsoft applications, and other IT-related issues.
  • Installing and configuring operating systems and software on existing and new computer systems.
  • Assisting with IT projects and tasks assigned by the System Administrator and IT Manager/Developer.
  • Maintaining excellent communication with IT leadership on all tasks, troubleshooting efforts, and system improvements.
  • Monitoring and maintaining IT system performance, ensuring system security and reliability.
  • Setting up new equipment and supporting end-users with hardware and software malfunctions.
What We’re Looking For

We’re seeking a proactive and detail-oriented individual with a strong foundation in IT support and troubleshooting. The ideal candidate will have:

  • High school diploma or equivalent required.
  • Continuing education in Information Technologies preferred
  • Experience with:
    • Linux and Microsoft 365 products (preferred but not required).
    • Microsoft Windows 8, 10, 11
    • Microsoft Office 2007, 2010, 2016
    • Networking (client/peripheral)
    • Basic Windows Domain functions
    • Operating System installations and updates
    • Analytical and problem-solving skills
  • Ability to follow internal IT procedures and guidelines while troubleshooting and resolving basic IT issues.
  • Strong organizational and communication skills to effectively support end-users.
Why Join HAT?
  • Be part of an innovative and growing company with a reputation for excellence.
  • Work with state-of-the-art technology in a collaborative and supportive environment.
  • Enjoy a competitive salary with opportunities for professional growth and advancement.
  • Comprehensive health, dental, and vision insurance to support your well-being.
  • Disability and supplemental insurance options for added financial security.
  • 401(k) retirement plan with company contributions to help you plan for the future.
  • Generous paid time off, including vacation, personal days, and holidays.
  • Join a team that values hard work, creativity, and continuous learning in a dynamic environment.

At HAT, we believe in creating a work environment that fosters collaboration, problem-solving, and career development. If you're ready to be part of a team that is shaping the future of ergonomic office solutions, apply today!

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