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Freelance Live Chat Support Jobs in Springfield, MA

AVP Applied AI

Hartford, CT ยท On-site +1

... capabilities supporting The Hartford's Business Insurance. This role partners closely with ... Candidates who live near one of our office locations will have the expectation of working in an ...

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Freelance Live Chat Support information

See Springfield, MA salary details

$9

$16

$20

How much do freelance live chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for freelance live chat support in Springfield, MA is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

What is freelance live chat support?

Freelance live chat support jobs involve providing real-time assistance to customers through online chat platforms on behalf of businesses. As a freelancer, you typically work remotely, answering questions, resolving issues, and helping users navigate products or services. These roles require strong communication skills, quick problem-solving abilities, and familiarity with multiple chat or customer service software. Freelancers may work for multiple clients and often have flexible schedules, making it a popular option for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a freelance live chat support agent?

To thrive as a Freelance Live Chat Support agent, you need strong written communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by prior experience in customer support roles. Familiarity with live chat platforms like Zendesk, Intercom, or LiveChat, as well as CRM systems, is typically required. Exceptional patience, multitasking ability, and a customer-centric attitude are crucial soft skills for building rapport and resolving issues efficiently. These skills ensure timely, accurate, and empathetic assistance, leading to higher customer satisfaction and client retention.

What are some typical challenges faced by freelance live chat support agents, and how can they be managed effectively?

Freelance Live Chat Support agents often handle multiple conversations simultaneously, which can make time management and prioritization challenging. Additionally, working remotely requires strong self-discipline and the ability to quickly adapt to different clients' systems and communication styles. To manage these challenges, it's important to develop strong multitasking skills, maintain organized work habits, and regularly communicate with clients to clarify expectations. Staying updated on product knowledge and using templates or macros can also help streamline responses and improve efficiency.

What is the difference between Freelance Live Chat Support vs Freelance Customer Service Representative?

AspectFreelance Live Chat SupportFreelance Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeSimilar credentials, often customer service experience
Work EnvironmentRemote, online chat platformsRemote or call centers, multi-channel support
Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance
Search/Comparison IntentFocus on online chat rolesBroader customer service roles

Freelance Live Chat Support primarily involves assisting customers via online chat platforms, often requiring quick typing and technical familiarity. Freelance Customer Service Representatives may handle multiple channels like phone, email, and chat, with broader customer interaction. Both roles share similar credentials but differ mainly in communication channels and scope.

What are the most commonly searched types of Live Chat Support jobs in Springfield, MA?

The most popular types of Live Chat Support jobs in Springfield, MA are:

What are popular job titles related to Freelance Live Chat Support jobs in Springfield, MA?

For Freelance Live Chat Support jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Freelance Live Chat Support jobs in Springfield, MA look for?

The top searched job categories for Freelance Live Chat Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Freelance Live Chat Support jobs?

Cities near Springfield, MA with the most Freelance Live Chat Support job openings:

Infographic showing various Freelance Live Chat Support job openings in Springfield, MA as of June 2026, with employment types broken down into 2% As Needed, 43% Full Time, and 55% Part Time. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $33,753 per year, or $16.2 per hour.

Travel Physical Therapist - $2,081 per week

Host Healthcare

Chicopee, MA โ€ข On-site

$2.0K/wk

Other

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Job description

Host Healthcare is seeking a travel Physical Therapist for a travel job in Chicopee, Massachusetts.

Job Description & Requirements
  • Specialty: Physical Therapist
  • Discipline: Therapy
  • Start Date: 09/14/2026
  • Duration: 13 weeks
  • 40 hours per week
  • Shift: 8 hours, days
  • Employment Type: Travel

Looking for a great Travel Physical Therapist Job in Chicopee, Massachusetts? Host Healthcare posted this Travel Therapy Job that offers 40 hours a week for 13 weeks in Chicopee, Massachusetts.

Vivian Health provides transparent Travel Physical Therapist Salary information and unbiased reviews from leading Travel Therapy Agencies across the United States, so you can compare travel opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Travel Physical Therapist Therapy Job are:

  • Specialty: Physical Therapist
  • Job Location: Chicopee, Massachusetts
  • Travel Therapy Salary: $2,081/week
  • Start Date: 09/14/2026
  • Assignment Length: 13 weeks
  • Total Hours Per Week: 40 weekly
  • Shift Breakdown: 5x8 hrs
  • Shift: 8 hours, days

Host Healthcare Job ID #a1fVX000003Izw9YAC. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist - Allied

About Host Healthcare

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you donโ€™t have to.

We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on whatโ€™s important to you.

During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Travel comfortably with Host Healthcare.

Benefits
  • Referral bonus
  • School loan reimbursement
  • Vision benefits
  • Wellness and fitness programs
  • Company provided housing options
  • License and certification reimbursement
  • Life insurance
  • Medical benefits
  • Mileage reimbursement
  • Pet insurance
  • Discount program
  • Employee assistance programs
  • Guaranteed Hours
  • Health savings account
  • Holiday Pay
  • 401k retirement plan
  • Continuing Education
  • Dental benefits

Host Healthcare logo

About Host Healthcare

Sourced by ZipRecruiter

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

San Diego, CA, US

Year founded

2012