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Freelance Insurance Call Center Jobs in Arizona (NOW HIRING)

MDS Communications

Call Center Associate

Mesa, AZ · On-site

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

Fortuity

Bilingual Call Center Supervisor

Phoenix, AZ · On-site

$50K - $60K/yr

Call Center Operations Supervisor Bilingual English/Spanish At Fortuity we believe in our people ... Company Paid Life Insurance and STD/LTD * Medical, Dental, Vision and 401K * OnDemand Pay ...

State of Arizona

REMOTE Call Center Agent

Phoenix, AZ

$17 - $18/hr

Job Summary REMOTE Call Center Agent State of Arizona Full-time, Contract Remote | Phoenix, AZ ... National call centers in industries such as finance/banking, insurance, * telecommunications (not ...

MDS Communications

Call Center Sales Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

CoolSys

Representative 2, Call Center

Phoenix, AZ · On-site

$20 - $22/hr

Pet Insurance. * Legal Plan, and ID Theft Protection. Position Summary: Distribute work to ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

CoolSys

Representative 2, Call Center

Phoenix, AZ · On-site

$20 - $22/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

AT&T

Manager-Sales Bilingual Call Center

Mesa, AZ · On-site

$23K/yr

To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Arizona

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Arizona?

The most popular types of Insurance Call Center jobs in Arizona are:

What are popular job titles related to Freelance Insurance Call Center jobs in Arizona?

For Freelance Insurance Call Center jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Arizona look for?

The top searched job categories for Freelance Insurance Call Center jobs in Arizona are:

What cities in Arizona are hiring for Freelance Insurance Call Center jobs?

Cities in Arizona with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you

Call Center Representative

Chiricahua Community Health Centers, Inc

Douglas, AZ • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental

Re-posted 2 days ago

Key responsibilities

  • Answers phone calls and refers inquiries to appropriate parties.

  • Schedules and confirms patient appointments over the phone.

  • Verifies patient insurance coverage, eligibility, and demographic information.

Job description

Job Title: Call Center Representative

Reports To: Supervisor, Call Center

Job Summary: Confirms patient appointments and verifies patient insurance and demographic information.

Qualifications and Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs.

Essential Job Duties:

  • Answers phone calls expediently and refers inquiries to the appropriate parties as needed.
  • Schedules and confirms patient appointments over the phone.
  • Explains health center procedures to patients.
  • Verifies medical insurance coverage and eligibility and expires any insurances that are not active.
  • Verifies dental insurance coverage and eligibility, deductible, and maximum coverage.
  • Informs patients of account balances and correct billing amounts.
  • Notifies patients of insurance co-pays.
  • Verifies patient demographic information.
  • Ensures accuracy of information in telephone messages and deciphers the correct amount to charge self-pay or sliding fee schedule patients.
  • Takes payments over the phone.
  • Provides referral status information to patients.
  • Working assigned weekends as required.
  • Other duties as assigned.

Required Minimum Qualifications - Education, Experience, Certificates & Licenses:

  • High School Diploma or GED.
  • Three to six months customer service experience.

Preferred Qualifications – Education, Experience Certificates & Licenses:

  • One year of experience in a medical setting providing office support preferred.

Required Language Skills:

  • Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
  • Bilingual in English and Spanish may be required based on current staffing patterns, patient population, and/or duty assignment.

Physical Requirements:

  • Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to occasionally move about inside the workplace to access files, office machinery, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.

Other Required Knowledge, Skills, and Abilities:

  • Ability to add, subtract, multiply, and divide in all measure, using whole numbers, common fractions, and decimals.
  • Ability to gather data in an organized fashion from varied sources.
  • Ability to take direction and perform assignments accordingly.
  • Knowledge of prepaid health plans preferred.
  • Knowledge of HIPAA and Corporate Compliance rules and regulations.
  • Computer literacy required.
  • Knowledge of Electronic Health Records preferred.
  • Ability to provide excellent customer service by mail, telephone, and in-person.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to display a positive attitude towards patients, providers, supervisors, and other staff.

Work Environment & Conditions:

  • Work environment is typical of an administrative office setting with no substantial exposure to adverse environmental conditions.

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