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Freelance Help Desk Technician Jobs in Kansas (NOW HIRING)

Advisors Excel

Help Desk Technician

Topeka, KS

$16.50 - $22.25/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk ...

Advisors Excel

Help Desk Technician

Topeka, KS · On-site

$18.75 - $25.50/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk ...

KU Endowment

Help Desk Technician

Lawrence, KS

$52.50K/yr

Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA Status: Non-Exempt The anticipated salary for this position starts at $52,500+ for the ...

KU Endowment

Help Desk Technician

Lawrence, KS · On-site

$52.50K/yr

Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA Status: Non-Exempt The anticipated salary for this position starts at $52,500+ for the Help Desk ...

WellSky

Help Desk Technician

Overland Park, KS · On-site

$19.75 - $26.75/hr

The Help Desk Technician is responsible for providing triage technical support to internal end users at WellSky. The scope of this job includes providing support to end users on a variety of issues ...

WellSky

Help Desk Technician

Overland Park, KS · On-site

$2.50K/yr

The Help Desk Technician is responsible for providing triage technical support to internal end users at WellSky. The scope of this job includes providing support to end users on a variety of issues ...

TEKsystems

Helpdesk Support Technician

Topeka, KS · On-site

$18 - $19/hr

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / IT Support Overview We are seeking a motivated Help Desk Support Technician to provide hands-on ...

TEKsystems

Helpdesk Support Technician

Topeka, KS · On-site

$18 - $19/hr

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / IT Support Overview We are seeking a motivated Help Desk Support Technician to provide hands-on ...

BG Products Inc.

IT Help Desk Technician

Wichita, KS · On-site

... IT Support Technician assists in achieving the goals of the IT Department in the operation and ... S.) or professional training in network support or equivalent preferred, emphasis on helpdesk ...

IntePros Federal

Help Desk Lead

Lenexa, KS · On-site

$110K - $145K/yr

The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Create and maintain coverage schedules for technicians across both sites to ensure continuous ...

IntePros Federal

Help Desk Lead

Lenexa, KS

The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Create and maintain coverage schedules for technicians across both sites to ensure continuous ...

Intepros Federal

Help Desk Lead

Lenexa, KS · On-site

$110K - $145K/yr

The Opportunity IntePros Federal is seeking a  Help Desk Lead  for a contingent contract award supporting multi‑regional IT operations ...

pcg

Senior Service Desk Technician

Lenexa, KS

$52K - $69K/yr

PCG is seeking a Senior IT Service Desk Technician for its corporate operations based in Lenexa ... Help identify high-volume or repetitive tickets and contribute ideas for improving self-service and ...

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How much do freelance help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance help desk technician in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Help Desk Technician, and why are they important?

To thrive as a Freelance Help Desk Technician, you need strong technical troubleshooting abilities, familiarity with common operating systems, and usually a background in IT or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience with remote support tools, ticketing systems, and diagnostic software is typically required. Exceptional communication, patience, and customer service skills help build client trust and resolve issues efficiently. These competencies are crucial for independently providing timely, effective technical support and maintaining client satisfaction in a freelance environment.

What are some common challenges faced by freelance help desk technicians, and how can they be addressed?

Freelance help desk technicians often face challenges such as balancing multiple client priorities, managing remote troubleshooting without direct access to hardware, and establishing clear communication with diverse users. To address these issues, it's important to set clear expectations with clients, use reliable remote support tools, and develop strong documentation habits. Building a network of fellow technicians for advice and support can also help when facing unfamiliar technical problems or urgent requests.

What does a Freelance Help Desk Technician do?

A Freelance Help Desk Technician provides technical support to clients or organizations on a contract or per-project basis. Their main duties include troubleshooting software and hardware issues, resolving customer technical problems, and guiding users through solutions via phone, email, or remote access tools. Unlike in-house technicians, freelancers often work with multiple clients and manage their own schedules, offering flexible and on-demand support. They must stay updated on the latest technologies and possess strong communication and problem-solving skills.

What is the difference between Freelance Help Desk Technician vs IT Support Specialist?

AspectFreelance Help Desk TechnicianIT Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredCompTIA A+, Network+ or similar certifications often required
Work EnvironmentRemote or on-site, freelance basis, multiple clientsTypically in-house or remote, employed by a company
Employer & IndustryIndependent contractors, small businesses, IT service providersCorporations, organizations, IT departments
Search & Comparison IntentYes, often compared for freelance opportunities and skillsCommonly compared for in-house vs freelance roles

The main difference is that Freelance Help Desk Technicians work independently, often remotely, serving multiple clients, while IT Support Specialists are usually employed full-time by a single organization. Both roles require similar certifications and skills, but their work environments and employment structures differ.

What are the most commonly searched types of Help Desk Technician jobs in Kansas? The most popular types of Help Desk Technician jobs in Kansas are:
What are popular job titles related to Freelance Help Desk Technician jobs in Kansas? For Freelance Help Desk Technician jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Freelance Help Desk Technician jobs in Kansas look for? The top searched job categories for Freelance Help Desk Technician jobs in Kansas are:
What cities in Kansas are hiring for Freelance Help Desk Technician jobs? Cities in Kansas with the most Freelance Help Desk Technician job openings:
Freelance Help Desk Technician jobs near you
Help Desk Technician

Help Desk Technician

Kansas City Orthopaedic Institute

Leawood, KS • On-site

$19.50 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Kansas City Orthopaedic Institute is a single specialty orthopedic hospital. We're proud to be physician-owned and have been serving the Kansas City area for over 25 years.
We're seeking a full-time Help Desk Technician for our IT Department.
The Help Desk Technician is the first point of contact for end users with software, hardware and network issues; via phone, email, chat, remote tools and in person. When necessary, the technician will escalate situations to higher level support tiers. The Help Desk technician will assist other staff in hardware and software deployment and user provisioning. This is an hourly position, 40 hours per week from 8:00am-5:00pm, Mondays-Fridays with occasional after hours or weekend work and an on-call rotation. Occasional travel to other local sites.
QUALIFICATIONS
  • Minimum High School Diploma or GED
  • Valid Driver's license
  • Experience with Windows 11/10, Office 365, computer hardware and basic networking fundamentals
  • Ability to sit at a computer screen for extended periods of time, stand and lift 50 pounds
  • Must possess the ability to remain calm, empathetic, and composed, particularly when faced with difficult, repetitive, or high-stress situations
  • Should have good written and oral communication skills

We provide a robust benefits package, including:
  • 6 company paid holidays
  • Rich PTO Accruals
  • Employer discretionary bonuses
  • Medical, Dental, and Vision
  • Wellness program with abilities to reduce premiums
  • HSA/FSA option
  • Company Paid Life/AD&D and Long-Term Disability Insurance
  • 401(K) with a substantial company match
  • Optional Voluntary Benefits plans
  • Employee Assistance Program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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