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Fraud Operations Jobs in Virginia (NOW HIRING)

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

Collaborate across multiple departments, such as Sales, Operations, Fraud Analytics, and Compliance About You (Qualifications) * 2+ years of relevant experience in fraud detection, investigation, or ...

Koalafi

Fraud Investigator

Arlington, VA · On-site

$61K - $74K/yr

Collaborate across multiple departments, such as Sales, Operations, Fraud Analytics, and Compliance About You (Qualifications) * 2+ years of relevant experience in fraud detection, investigation, or ...

Towne Bank

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

Minimum Required Skills & Competencies: * 1-3 years of banking experience and working knowledge of branch and/or loan operations. * 1 year of fraud, risk management, or compliance experience, helpful ...

Towne Family of Companies

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

Minimum Required Skills & Competencies: * 1-3 years of banking experience and working knowledge of branch and/or loan operations. * 1 year of fraud, risk management, or compliance experience, helpful ...

Bank & Investment Group

Fraud Analyst I

Suffolk, VA · On-site

$52K - $65K/yr

Minimum Required Skills & Competencies: * 1-3 years of banking experience and working knowledge of branch and/or loan operations. * 1 year of fraud, risk management, or compliance experience, helpful ...

ITC Federal, Inc

Fraud Analyst

Fairfax, VA · On-site

Fraud Analyst Location US- ID 2026-1567 Remote Yes Overview JOB TITLE: Fraud Analyst AGENCY ... operational efficiency and bolstering national security. We leverage the latest technology ...

BRMi

Fraud Management Specialist

Vienna, VA · On-site

Identify opportunities to improve fraud processes, technology, data, and operational procedures. * Serve as a subject matter expert on fraud trends and emerging risks. * Support fraud detection ...

BRMi

Fraud Management Specialist

Winchester, VA

Identify opportunities to improve fraud processes, technology, data, and operational procedures. * Serve as a subject matter expert on fraud trends and emerging risks. * Support fraud detection ...

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Fraud Operations information

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What are the most commonly searched types of Fraud Operations jobs in Virginia?

The most popular types of Fraud Operations jobs in Virginia are:

What are popular job titles related to Fraud Operations jobs in Virginia?

For Fraud Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Fraud Operations jobs in Virginia look for?

The top searched job categories for Fraud Operations jobs in Virginia are:

Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Fraud Investigator

Koalafi

Richmond, VA • On-site

$61K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
Koalafi partners with thousands of merchants across the country to offer point-of-sale financing and receives over a million customer applications per year. As a Fraud Investigator, you will monitor and research risk signals for both customers and merchants that could indicate some form of fraud is being committed. This includes a risk assessment during onboarding of new merchants, ongoing monitoring/review of merchant performance, and review of applications flagged for potential fraud.
As a Fraud Investigator, you will look for systemic patterns in suspicious customer and merchant behavior and conduct deep dives/investigations to determine legitimacy. This includes identity theft, synthetic IDs, manipulated IDs, taking advantage of vulnerable persons, and taking advantage of family or friends. Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools. You will be expected to use these tools and proactively call potential fraud victims to reach as accurate a conclusion as possible.
In this role you will:
  • Identify systemic patterns in suspicious customer and merchant behavior and conduct investigations
  • Review and evaluate all new merchant partners during onboarding to ensure we establish partnerships with properly licensed merchants that align with our intent
  • Manage inbound fraud claims and perform ad hoc research into uncommon scenarios that could indicate foul play
  • Leverage tools such as application data, internal system of record data, internet search data, and third-party fraud prevention tools to reach accurate investigation conclusions
  • Collaborate across multiple departments, such as Sales, Operations, Fraud Analytics, and Compliance

About You (Qualifications)
  • 2+ years of relevant experience in fraud detection, investigation, or related financial services experience
  • Strong pattern recognition and attention to detail, with a strong commitment to quality, accuracy, consistency, and confidentiality
  • Ability to conduct thorough research using multiple data sources
  • Experience documenting processes, procedures, and investigation findings
  • Excellent verbal and written communication skills
  • Strong interpersonal skills; you're comfortable having difficult conversations with merchants
  • Strong sense of ownership and motivation to stop fraudsters
  • Proficiency in tools like Microsoft Excel and Word; familiarity with fraud databases or investigative platforms is a plus
  • Ability to work independently and efficiently, both in-person and on work from home days
  • Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
  • Bilingual (English/Spanish) preferred
  • High school diploma, GED, or equivalent certification

Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.
Salary Range: $61,000-$74,000 per year (depending on experience and location)
Additional Compensation: This position will be eligible to participate in company bonus plan.
The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Applications will be accepted until position is filled.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value:
  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together

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