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Fraud Operations Analyst Jobs in California (NOW HIRING)

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

Fraud Analyst

Palo Alto, CA · On-site

$100 - $135/hr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

... or fraud operations * Experience with ACH workflows, chargeback mechanics, or reserve management ... Business Operations Analyst Level: IC3-IC4 Location: San Francisco Base Salary Range: $100,000/yr ...

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site +1

$100K - $135K/yr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

New

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site

$100K - $135K/yr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

New

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site +1

$100K - $135K/yr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk ... Strong analytical skills with the ability to interpret complex data and identify patterns of ...

New

Business Operations Analyst

San Francisco, CA · On-site +1

$100K - $160K/yr

... or fraud operations * Experience with ACH workflows, chargeback mechanics, or reserve management ... Business Operations Analyst Level: IC3-IC4 Location: San Francisco Base Salary Range: $100,000/yr ...

This is not a purely operational role - your research directly drives features, model inputs, and product design. Responsibilities: Live Fraud Investigation & Reconstruction * Lead investigations ...

About DataVisor DataVisor is the world's leading AI-powered Fraud and Risk Platform that delivers ... Conduct proactive business and operational analysis to identify trends, uncover inefficiencies, and ...

About DataVisor DataVisor is the world's leading AI-powered Fraud and Risk Platform that delivers ... Conduct proactive business and operational analysis to identify trends, uncover inefficiencies, and ...

About DataVisor DataVisor is the world's leading AI-powered Fraud and Risk Platform that delivers ... Conduct proactive business and operational analysis to identify trends, uncover inefficiencies, and ...

... Analyst. In this role you will support Sony operating companies in consuming Sony Interactive ... Collaborate with risk, fraud, data science, and platform teams where payment operations intersect ...

Showing results 21-40

Fraud Operations Analyst information

See California salary details

$15

$30

$62

How much do fraud operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for fraud operations analyst in California is $30.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $33.46 per hour, depending on experience, location, and employer.

What does a fraud operations analyst do?

A Fraud Operations Analyst is responsible for detecting, investigating, and preventing fraudulent activities within an organization, often in banking or financial services. They monitor transactions, analyze suspicious patterns, and use specialized software to identify potential fraud. Their role also includes reporting findings, collaborating with other departments, and sometimes working with law enforcement to resolve cases. By proactively addressing fraud risks, they help protect the company and its customers from financial losses.

What are the key skills and qualifications needed to thrive as a fraud operations analyst, and why are they important?

To thrive as a Fraud Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor’s degree. Familiarity with fraud detection tools, data analysis software, and case management systems is typically required, as well as relevant certifications like Certified Fraud Examiner (CFE). Excellent problem-solving abilities, communication, and the capacity to work under pressure are standout soft skills in this role. These skills are crucial for accurately identifying fraudulent activity, minimizing financial risk, and maintaining trust in organizational operations.

What are some common challenges faced by fraud operations analysts, and how can applicants prepare for them?

Fraud Operations Analysts often encounter the challenge of distinguishing between legitimate and suspicious transactions in real time, which requires strong analytical skills and attention to detail. They may also need to manage a high volume of alerts while meeting strict deadlines, making time management and prioritization essential. To prepare, applicants should familiarize themselves with current fraud trends, practice using analytical tools, and develop clear communication skills, as the role frequently involves collaborating with other departments such as compliance and customer service.

What is the difference between Fraud Operations Analyst vs Fraud Investigator?

AspectFraud Operations AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications like CFE or ACFE
Work EnvironmentAnalyzes data, monitors fraud patterns, and implements prevention strategies in a corporate settingConducts investigations, interviews, and gathers evidence, often in a law enforcement or corporate environment
Employer & IndustryFinancial institutions, e-commerce, and retail companiesFinancial institutions, law enforcement agencies, and corporate security teams

While both roles focus on combating fraud, the Fraud Operations Analyst primarily monitors and analyzes fraud data to prevent future incidents, whereas the Fraud Investigator actively investigates specific fraud cases and gathers evidence for potential legal action.

Are fraud operations analyst jobs in high demand?

Fraud operations analyst jobs are in high demand due to the increasing need for organizations to detect and prevent financial crimes. These roles often require skills in data analysis, fraud detection tools, and knowledge of financial regulations, making them a valuable part of risk management teams across various industries.

How much does a fraud operations analyst get paid?

A fraud operations analyst typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the organization. Entry-level roles may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong analytical skills and familiarity with fraud detection tools.
Infographic showing various Fraud Operations Analyst job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,987 per year, or $30.3 per hour.

Head of Fraud Operations

Cardless, Inc

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Key responsibilities

  • Build, manage, and develop a team of fraud analysts and investigators, including hiring, onboarding, training, and performance management.

  • Own the day-to-day execution of manual review operations and ensure case quality, SLA adherence, and effective routing and escalation.

  • Lead fraud investigations on complex cases, define investigation standards, and partner with other teams to improve detection and reporting processes.


Job description

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched 14 credit cards, including for Coinbase, Alibaba, and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.
We value curiosity, humility, and intensity - we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $90M in equity funding from top venture capital firms and angels.
The Job
We're looking for a Head of Fraud Operations to build and lead the operational core of our fraud function. This is a player-coach role: you'll lead a team of fraud analysts and investigators while staying close enough to the work to shape how cases are handled, how tools are used, and how the function scales.
Reporting to our Chief Risk Officer, you'll own two critical functions
  1. Manual review operations
  2. Fraud investigations

You will be responsible for the people, processes, and tooling that make both run effectively. You'll partner closely with our Fraud Strategy Managers to translate decisioning policy into operational reality, and with Product and Engineering to continuously improve the analyst experience and case management infrastructure.
This is a high-ownership role in a fast-growing environment. You'll be expected to drive operational excellence today while building the foundation for a fraud ops function that scales with Cardless.
What You'll Own
Team Leadership & Development
  • Build, manage, and develop a team of fraud analysts and investigators: responsible for hiring, onboarding, training, scheduling, and performance management.
  • Create a high-performance team culture grounded in accuracy, accountability, and continuous learning.
  • Define clear performance standards, quality metrics, and career paths for analysts and investigators at each level.
  • Serve as a player-coach: you'll be hands-on in complex cases, calibration sessions, and quality reviews - not just managing from a distance.

Manual Review Operations
  • Own the day-to-day execution of the manual review program for onboarding and account-level events, ensuring queues are managed, SLAs are met, and case quality is high.
  • Work closely with the Fraud Strategy - Onboarding team to operationalize routing logic, decision criteria, and escalation paths; translate policy into analyst-ready playbooks and SOPs.
  • Monitor analyst decision quality through regular audits and calibration; identify training gaps and address them quickly.
  • Evaluate the tools analysts use to conduct reviews - surface gaps, advocate for improvements, and partner with vendors and Engineering to close them.
  • Track and report on manual review performance: throughput, SLA adherence, decision accuracy, reversal rates, and downstream fraud on reviewed cases.

Fraud Investigations
  • Own the fraud investigations function: responsible for scoping, working, and closing cases involving complex fraud patterns, suspected fraud rings, account takeover events, and high-loss incidents.
  • Define investigation methodology and standards: how cases are triaged, documented, escalated, and resolved.
  • Lead investigations on high-severity or high-exposure cases personally; ensure the team has the skills, tools, and access needed to investigate effectively.
  • Partner with the Fraud Strategy - Transactions team to feed investigation findings back into detection rules and model features.
  • Maintain SAR filing readiness and ensure the team understands BSA/AML obligations related to fraud investigations; coordinate with Compliance on filing decisions.

Operational Excellence & Scaling
  • Build and maintain the SOPs, playbooks, and decision frameworks that enable the team to operate consistently and independently.
  • Identify automation and tooling opportunities that reduce manual effort, improve decision consistency, and increase analyst capacity.
  • Define and own the operational KPI framework: queue volume, SLA performance, case resolution time, analyst productivity, and quality scores.
  • Build reporting and dashboards that give leadership and strategy teams real-time visibility into operational health.

Cross-Functional Partnership
  • Partner with Fraud Strategy Managers (Onboarding and Transactions) to ensure operational execution stays aligned with policy intent; surface operational friction that should drive policy updates.
  • Work with Product and Engineering to prioritize and shape the fraud ops tooling roadmap: case management, analyst workstations, investigation tooling, and workflow automation.
  • Collaborate with Customer Operations on cardholder-facing workflows stemming from fraud decisions: hold communications, account restriction notices, and reinstatement processes.
  • Engage with Compliance and Legal on SAR obligations, regulatory inquiries, and fraud-related policy requirements.

What We're Looking For
  • 7-12 years of experience in fraud operations, fraud investigations, or related functions at a financial institution, fintech, or payments company.
  • 3+ years of people management experience, with a track record of building and developing high-performing fraud operations teams.
  • Deep hands-on expertise in manual review operations - queue management, case adjudication, SLA design, and analyst tooling.
  • Strong background in fraud investigations: experience scoping and leading complex investigations involving ATO, fraud rings, synthetic identities, or high-loss events.
  • Experience building and maintaining operational SOPs and playbooks that enable teams to scale.
  • Strong SQL skills and comfort using data to monitor performance, identify trends, and drive operational decisions.
  • Excellent communication skills: you can write a crisp SOP and present operational performance to executives with equal ease.
  • Proactive, bias-to-action mindset: you identify problems before they escalate, align teams quickly, and execute with urgency.

Compensation
This role has an annual starting salary range of $170,000 - $230,000 + equity + benefits (see below). Actual compensation is influenced by a wide array of factors, including but not limited to skills, experience, and specific work location.
Benefits
We're headquartered in San Francisco, CA, with a beautiful office in the Mission District. We're proud to offer our team excellent benefits:
Meaningful Start-up equity
100% health, vision & dental primary coverage
+ 75% health, vision & dental dependent coverage
Catered lunches
$250/month Commuter benefit
Parental leave
Team building events & happy hours
Flexible PTO with a minimum of 15 days off per year
Apple equipment
401k plan
Location
We're headquartered in San Francisco, CA, with a beautiful office in the Financial District. We welcome employees who want to work from this office; we offer additional benefits to those who do, and relocation assistance to those who'd like to.
We regularly bring our team together for offsites & trips, about every 2 months, both for fun and for work. We cover all travel & lodging in these cases.