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Fraud Intake Jobs in Virginia (NOW HIRING)

Chapters Health

Clinical Team Lead

Falls Church, VA · On-site

Model highest standards of conduct and ethical behavior, adopting a strong position against fraud ... Oversees intake staff to ensure accurate, efficient, and timely processing of referrals and ...

Chapters Health System

Clinical Team Lead

Falls Church, VA · On-site

$85.81 - $127.71/hr

Model highest standards of conduct and ethical behavior, adopting a strong position against fraud ... Oversees intake staff to ensure accurate, efficient, and timely processing of referrals and ...

Chapters Health

Clinical Team Lead

Falls Church, VA

Model highest standards of conduct and ethical behavior, adopting a strong position against fraud ... Oversees intake staff to ensure accurate, efficient, and timely processing of referrals and ...

Ampcus Inc

AI Program Coordinator

Chantilly, VA · On-site

... Support intake and prioritization of AI requests, assist with scoping, and route work to ... Forensics & Fraud services and human capital management. Founded in 2004, the company is ...

TAD PGS, Inc.

Accounts Payable Manager

Glen Allen, VA · On-site

$90K - $100K/yr

... fraud controls, month-end and fiscal year-end close deliverables, and the development of the AP ... Own daily accounts payable in ERP(s): invoice intake, coding review, approval routing, and timely ...

TAD PGS, Inc

Accounts Payable Manager

Glen Allen, VA · On-site

$90K - $100K/yr

... fraud controls, month-end and fiscal year-end close deliverables, and the development of the AP ... Own daily accounts payable in ERP(s): invoice intake, coding review, approval routing, and timely ...

PenFed Credit Union

SVP Artificial Intelligence

Mclean, VA

$158K - $198K/yr

... intake, evaluation, prioritization, funding, and lifecycle coordination. * Identify and advance high-value AI opportunities across lending, member service, fraud prevention, operations, marketing ...

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Fraud Intake information

What is a fraud intake specialist?

Fraud intake specialists are professionals responsible for receiving, documenting, and assessing reports of potential fraudulent activity. They serve as the first point of contact for individuals or organizations reporting suspected fraud, gathering essential details and ensuring that each case is properly recorded for further investigation. Their role involves interviewing claimants, analyzing initial information, and coordinating with fraud investigators or law enforcement as needed. Effective communication skills, attention to detail, and knowledge of fraud detection procedures are essential for success in this position.

What skills and qualifications are needed to thrive as a fraud intake specialist?

To thrive as a Fraud Intake Specialist, you need strong analytical abilities, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with case management systems, fraud detection software, and sometimes relevant certifications such as CFE (Certified Fraud Examiner) are typically required. Excellent verbal communication, active listening, and problem-solving skills help in gathering accurate information from clients and collaborating with investigative teams. These skills are crucial for quickly identifying potential fraud, ensuring timely resolution, and maintaining the organization's integrity and customer trust.

What are typical challenges faced by professionals in a fraud intake role, and how can they be managed?

Professionals in Fraud Intake often encounter challenges such as handling high volumes of alerts, distinguishing between legitimate and suspicious activity, and managing sensitive customer interactions. Staying organized, keeping up-to-date with fraud trends, and utilizing available technology and checklists can help manage these demands. Team collaboration and clear communication with investigators and other departments are also essential for ensuring cases are escalated efficiently and accurately. Regular training and peer support can further aid in staying resilient and effective in this fast-paced environment.

What is the difference between Fraud Intake vs Fraud Analyst?

AspectFraud IntakeFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsBachelor's degree often preferred; certifications like CFE or ACFE beneficial
Work EnvironmentCustomer service settings, call centers, or online platformsOffice-based, analytical, and investigative settings
Employer & Industry UsageFinancial institutions, insurance companies, e-commerceFinancial services, banking, insurance, and retail sectors
Common Search & ComparisonOften compared for entry-level roles focusing on initial fraud reportsCompared for investigative and analytical responsibilities

Fraud Intake roles primarily involve initial reporting, customer communication, and data collection related to suspected fraud. Fraud Analysts focus on analyzing, investigating, and resolving fraud cases using data analysis and investigative skills. While both roles work within fraud prevention, Fraud Intake is more customer-facing and entry-level, whereas Fraud Analysts handle deeper investigations and analysis.

What are the most commonly searched types of Fraud Intake jobs in Virginia?

The most popular types of Fraud Intake jobs in Virginia are:

What are popular job titles related to Fraud Intake jobs in Virginia?

For Fraud Intake jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Fraud Intake jobs in Virginia look for?

The top searched job categories for Fraud Intake jobs in Virginia are:

Fraud Intake jobs near you
Infographic showing various Fraud Intake job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

DoW SkillBridge Fellowship - Senior Fraud Investigator

Navy Federal Credit Union

Vienna, VA • On-site

$78K - $123K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Support investigative efforts involving fraud events, emerging fraud patterns, organized fraud activity, and potential internal concerns.

  • Assist with case intake, investigative research, documentation, timeline development, and case file maintenance.

  • Conduct preliminary transactional, digital, and data analysis to identify fraud indicators and support case development.

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

65th of 154 rated financial services

Job description


**TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DoW/DoD SKILLBRIDGE PROGRAM FELLOWSHIP**
Global Security Investigations is seeking a SkillBridge Fellow interested in gaining hands-on experience in fraud investigations, financial crimes, and investigative support within a professional corporate security environment. This opportunity is designed for transitioning service members who possess strong analytical judgment, attention to detail, integrity, and a desire to apply investigative, research, and documentation skills to support fraud risk mitigation.
The Fraud Investigator will: Identify, review, investigate fraud activity, claims/cases and risk exposures from various delivery channels. Review transactional activities, internal/external inquiries, and perform investigations to protect Navy Federal and its members' financials and assets, and control and mitigate potential fraud loss. Ensure adherence to applicable federal and state laws, rules and regulations. Work is performed under general direction. Perform more complex/unusual tasks with moderate latitude and increased impact.
Responsibilities
  • Support investigative efforts involving fraud events, emerging fraud patterns, organized fraud activity, and potential internal concerns.
  • Support corporate investigations involving employee-related concerns, policy violations, internal fraud risks, and other matters impacting organizational security and integrity.
  • Assist with case intake, investigative research, documentation, timeline development, and case file maintenance.
  • Conduct preliminary transactional, digital, and data analysis to identify fraud indicators and support case development.
  • Use open-source research techniques and external investigative resources to assist with subject identification, associate mapping, and fraud pattern recognition.
  • Help identify indicators involving account takeover, identity theft, first-party fraud, debit card fraud, credit card fraud, loan fraud, and organized fraud schemes.
  • Coordinate with internal partners to gather information, organize case materials, and support investigative workflow requirements.
  • Maintain accurate case documentation, recordkeeping standards, and confidentiality in accordance with applicable policies and investigative procedures.
  • Support longer-term investigations through research, analytical support, and structured documentation.
  • Demonstrate sound time management, prioritization, and professionalism while supporting assigned investigative tasks.

Qualifications
  • Current service members eligible for participation in the SkillBridge program that takes place for the final 90-180 days of military service before transitioning.
  • Experience in investigations, law enforcement, military intelligence, security operations, fraud analysis, financial crimes, cyber investigations, or a related field is preferred.
  • Foundational understanding of investigative processes, evidence handling concepts, report writing, and professional documentation standards.
  • Ability to analyze information, identify patterns, and communicate findings clearly and objectively.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks in a structured environment.
  • Demonstrated integrity, discretion, and ability to handle sensitive information appropriately.
  • Familiarity with open-source research, database research, financial crime typologies, or fraud indicators is preferred but not required.
  • Analytical mindset with the ability to assess complex information and identify relevant investigative leads.
  • Professional curiosity and willingness to learn fraud typologies, investigative techniques, and corporate security processes.
  • Clear written and verbal communication skills, including the ability to prepare concise summaries and investigative notes.
  • Ability to work collaboratively with investigators, analysts, and internal business partners.
  • Sound judgment, professionalism, and commitment to maintaining confidentiality.
  • Adaptability and initiative in a fast-paced investigative environment.

Salary: $78,400 - $123,200. (Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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