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Fraud Claims Operations Representative Jobs in Alabama

Kemper

Data Scientist

Birmingham, AL · Hybrid

Work as part of a team to build predictive models and applied LLMs designed to support the Kemper claims operation in areas such as fraud detection, subrogation identification, vehicle damage ...

Booz Allen Hamilton

DevOps Engineer

Montgomery, AL · On-site

$77K - $176K/yr

The estimate displayed represents the typical salary range for this position and is just one ... We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI ...

Booz Allen Hamilton

DevOps Engineer

Montgomery, AL

$77K - $176K/yr

The estimate displayed represents the typical salary range for this position and is just one ... We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI ...

Booz Allen Hamilton

DevOps Engineer

Montgomery, AL

$77K - $176K/yr

The estimate displayed represents the typical salary range for this position and is just one ... We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI ...

RSM US LLP

Analyze financial statements, accounting records, operational information, and industry data to ... Construction claims and delay damages. * Fraud, waste, and abuse investigations. * Asset tracing ...

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Fraud Claims Operations Representative information

What does a fraud claims operations representative do?

A Fraud Claims Operations Representative is responsible for investigating and resolving claims related to fraudulent activities on customer accounts. They review transaction details, communicate with customers to gather information, and determine the validity of reported fraud. Their work helps protect both the financial institution and its customers from financial losses due to unauthorized or suspicious activity. They also ensure compliance with company policies and legal regulations during the claims process.

How does a fraud claims operations representative typically collaborate with other departments during an investigation?

Fraud Claims Operations Representatives regularly work with teams such as Customer Service, Risk Management, and IT Security to thoroughly investigate and resolve fraud cases. Collaboration often involves sharing detailed case information, coordinating on account holds or restrictions, and ensuring that customers are kept informed throughout the process. Effective communication and teamwork are essential, as representatives must often escalate complex cases or seek specialized expertise from other departments to reach a resolution promptly.

What are the key skills and qualifications needed to thrive as a fraud claims operations representative, and why are they important?

To thrive as a Fraud Claims Operations Representative, you need strong analytical skills, attention to detail, and experience in financial services or fraud investigation, often supported by a relevant associate's or bachelor's degree. Familiarity with fraud detection software, case management systems, and banking platforms is typically required. Excellent communication, problem-solving, and customer service skills help you resolve claims efficiently and reassure affected clients. These skills are essential for accurately identifying fraudulent activity, mitigating losses, and maintaining customer trust in financial institutions.

What are popular job titles related to Fraud Claims Operations Representative jobs in Alabama?

For Fraud Claims Operations Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Fraud Claims Operations Representative jobs in Alabama look for?

The top searched job categories for Fraud Claims Operations Representative jobs in Alabama are:

What cities in Alabama are hiring for Fraud Claims Operations Representative jobs?

Cities in Alabama with the most Fraud Claims Operations Representative job openings:

Fraud Claims Operations Representative jobs near you
Infographic showing various Fraud Claims Operations Representative job openings in Alabama as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Data Scientist

Kemper

Birmingham, AL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Location(s)

Alpharetta, Georgia, Austin, Texas, Birmingham, Alabama, Boston, Massachusetts, CORP-Randolph-Chicago-IL, Dallas, Texas

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

The Kemper Claims Data Science team has an immediate opening for a Data Scientist to make lasting impact through building and deploying predictive models and applied LLM-based solutions. Candidates will work hybrid out of a local Kemper location.

Position Responsibilities:

  • Work as part of a team to build predictive models and applied LLMs designed to support the Kemper claims operation in areas such as fraud detection, subrogation identification, vehicle damage severity, adjuster triage and claims quality management.

  • Develop and automate predictive modeling processes that can be deployed through the organization to solve reoccurring analytics needs.

  • Contribute to the improvement of internal modeling capabilities and data infrastructure by suggesting and applying tweaks to existing processes.

  • Monitor deployed solutions and escalate as needed.

Position Qualifications:

  • Proficient in Python programming language (scikit-learn, pandas, numpy, scipy, etc.).

  • Proficiency and experience with several modeling techniques such as generalized linear models, decision trees, ensemble learning, regularized models (ridge/lasso/nets), clustering, and neural networks.

  • Prior experience working with AWS is a plus.

  • Some experience with natural language processing is preferred.

  • Some experience working with LLMs via API is preferred but not required.

  • Ability to work with various data formats. This includes relational databases, delimited text files, data frames, and JSONs.

  • Excellent overall communication skills, especially the ability to translate technical results for non-technical audiences.

  • Graduate degree required in a quantitative field: Mathematics, Statistics, CS, Physics, MIS, Economics, Electrical Engineering, etc.

  • 2+ years' experience in a data science/ predictive analytics environment preferred.

  • Self-directed and able to work with little supervision

  • Sponsorship is not accepted for this opportunity

  • The range for this position is $93,500 to $155,200. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

  • This is a hybrid role and can be worked out of a local Kemper corporate location

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

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