... chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise ... Associate Responsibilities * Develop and own the enterprise fraud strategy for customer/consumer ...
... chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise ... Associate Responsibilities * Develop and own the enterprise fraud strategy for customer/consumer ...
... chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise ... Associate Responsibilities * Develop and own the enterprise fraud strategy for customer/consumer ...
... chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise ... Associate Responsibilities * Develop and own the enterprise fraud strategy for customer/consumer ...
Chargeback Analyst (Max $19/hr W2)
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Associates Degree in a related field or equivalent combination of education and/or experience ...
Chargeback Analyst (Max $19/hr W2)
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Associates Degree in a related field or equivalent combination of education and/or experience ...
Card Dispute Specialist
Omaha, NE · Hybrid
$18.56 - $28.92/hr
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback ... Associate's degree, preferred. * Minimum of two (2) years of direct and detailed knowledge of ...
Card Dispute Specialist
Omaha, NE · Hybrid
$18.56 - $28.92/hr
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback ... Associate's degree, preferred. * Minimum of two (2) years of direct and detailed knowledge of ...
Associate, Fraud Operations
Richmond, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Associate, Fraud Operations
Richmond, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Associate, Fraud Operations
New York, NY · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Associate, Fraud Operations
New York, NY · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Associate, Fraud Operations
Mclean, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
Associate, Fraud Operations
Mclean, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
Associate, Fraud Operations
Mclean, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Associate, Fraud Operations
Mclean, VA · On-site
Associate, Fraud Operations This role sits at the operational center of how our Travel platform ... Chargeback and dispute strategy optimization * Managing third-party agent performance and quality ...
New
Supervisor, Dispute Operations
Denton, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
Supervisor, Dispute Operations
Denton, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. * Takes real-time action on assigned suspected fraudulent activity using ...
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. * Takes real-time action on assigned suspected fraudulent activity using ...
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... High School diploma, Associate's Degree, or equivalent relevant experience preferred Skills
CONTRACT - Assoc Fraud Specialist
Redmond, WA · On-site
$30 - $40/hr
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. Takes real-time action on assigned suspected fraudulent activity using fraud ...
CONTRACT - Assoc Fraud Specialist
Redmond, WA · On-site
$30 - $40/hr
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. Takes real-time action on assigned suspected fraudulent activity using fraud ...
CONTRACT - Assoc Fraud Specialist
Redmond, WA · On-site
$30 - $40/hr
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. * Takes real-time action on assigned suspected fraudulent activity using ...
CONTRACT - Assoc Fraud Specialist
Redmond, WA · On-site
$30 - $40/hr
Performs data analysis, creates customer risk profiles, and detects trends to mitigate the risk of fraud and chargebacks. * Takes real-time action on assigned suspected fraudulent activity using ...
Risk Mitigation Associate - Fraud
$20 - $23/hr
The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Risk Mitigation Associate - Fraud
$20 - $23/hr
The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Risk Mitigation Associate - Fraud
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Quick apply
Risk Mitigation Associate - Fraud
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Risk Mitigation Associate - Fraud
La Vergne, TN · On-site
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Quick apply
Risk Mitigation Associate - Fraud
La Vergne, TN · On-site
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Risk Mitigation Associate - Fraud
La Vergne, TN · On-site
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Quick apply
Risk Mitigation Associate - Fraud
La Vergne, TN · On-site
$41K - $47K/yr
The Risk Mitigation Associate Fraud is a full-time position responsible for supporting GOVXs ... Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute ...
Fraud Chargeback Associate information
What is a fraud chargeback associate?
Fraud Chargeback Associates are professionals who investigate and resolve disputes related to fraudulent charges on customer accounts, typically within financial institutions or payment processing companies. They analyze transaction data, communicate with customers and merchants, and determine the legitimacy of chargeback claims. Their primary goal is to protect both the company and its customers from financial losses due to unauthorized transactions or scams. They must be detail-oriented, familiar with industry regulations, and skilled in handling sensitive information.
What skills and qualifications are needed to be a fraud chargeback associate?
To thrive as a Fraud Chargeback Associate, you need strong analytical skills, attention to detail, and a solid understanding of financial transactions, often supported by a degree in finance, business, or a related field. Familiarity with chargeback management systems, payment platforms, and fraud detection tools such as Visa Resolve Online or Mastercard Dispute Resolution is typically required. Exceptional communication, investigative mindset, and time management skills help you efficiently resolve disputes and collaborate with internal and external stakeholders. These capabilities are crucial for accurately identifying fraudulent activity, minimizing financial losses, and maintaining compliance with industry regulations.
How does a fraud chargeback associate collaborate with other departments to resolve disputed transactions?
A Fraud Chargeback Associate often works closely with teams such as customer service, risk management, and compliance to investigate and resolve disputed transactions. This role requires clear communication to gather and verify information, ensuring that all relevant details are considered before making a decision. Regular collaboration helps streamline the chargeback process, prevent future fraud, and ensure regulatory requirements are met. Building strong relationships with colleagues across departments is key to efficiently managing cases and supporting customers.
What cities are hiring for Fraud Chargeback Associate jobs?
Cities with the most Fraud Chargeback Associate job openings:
What are the most commonly searched types of Fraud Chargeback jobs?
The most popular types of Fraud Chargeback jobs are:
What states have the most Fraud Chargeback Associate jobs?
States with the most job openings for Fraud Chargeback Associate jobs include:
What are popular job titles related to Fraud Chargeback Associate jobs?
For Fraud Chargeback Associate jobs, the most frequently searched job titles are:
Enterprise Payment Fraud Strategist
Dearborn, MI • On-site
Carhartt
• Apparel and Accessories Stores • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 11 days ago
Key responsibilities
Develop and own the enterprise fraud strategy for customer/consumer payment activity across all relevant sales channels.
Establish and maintain a risk-based fraud operating model, including fraud controls, detection rules, manual review processes, and performance measurement.
Assess fraud risk for new business initiatives, payment methods, and system changes, and define required controls prior to implementation.
Carhartt rating
8.2
Based on 30 frontline employees who took The Breakroom Quiz
Job description
Position Details:
Title: Enterprise Payment Fraud Strategist
Department: Accounting/Finance
Reports to: Director, Treasury
Location: Dearborn
Job Classification: Hybrid
FLSA Status: Exempt
Job Band: Professional
Job Summary
The Enterprise Payment Fraud Strategist role is responsible for developing, implementing, and optimizing the organization's fraud prevention strategy across customer/consumer payment channels and global payment platforms. This role leads efforts to mitigate fraud losses while balancing customer/consumer experience, sales conversion, and operational efficiency. The position partners closely with internal stakeholders across Customer/consumer Service, Cyber Security, IT, Finance, eCommerce, Digital Product, Legal/Compliance, and Operations, as well as external payment processors, issuers, acquirers, fraud solution providers, and other payment ecosystem partners.
This role owns the fraud strategy framework for customer/consumer payments, including fraud controls, detection rules, manual review processes, chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise Payment Fraud Strategist role is also responsible for establishing key fraud metrics and KPIs, analyzing fraud trends, evaluating the total cost of fraud, and recommending strategies that reduce risk while supporting business growth.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Required Education
Required Skills & Experience
Preferred Skills & Experience
Physical Requirements and Working Conditions
#LI-HYRBID
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.
Title: Enterprise Payment Fraud Strategist
Department: Accounting/Finance
Reports to: Director, Treasury
Location: Dearborn
Job Classification: Hybrid
FLSA Status: Exempt
Job Band: Professional
Job Summary
The Enterprise Payment Fraud Strategist role is responsible for developing, implementing, and optimizing the organization's fraud prevention strategy across customer/consumer payment channels and global payment platforms. This role leads efforts to mitigate fraud losses while balancing customer/consumer experience, sales conversion, and operational efficiency. The position partners closely with internal stakeholders across Customer/consumer Service, Cyber Security, IT, Finance, eCommerce, Digital Product, Legal/Compliance, and Operations, as well as external payment processors, issuers, acquirers, fraud solution providers, and other payment ecosystem partners.
This role owns the fraud strategy framework for customer/consumer payments, including fraud controls, detection rules, manual review processes, chargeback mitigation, monitoring, loss reporting, and performance measurement. The Enterprise Payment Fraud Strategist role is also responsible for establishing key fraud metrics and KPIs, analyzing fraud trends, evaluating the total cost of fraud, and recommending strategies that reduce risk while supporting business growth.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
- Develop and own the enterprise fraud strategy for customer/consumer payment activity across all relevant sales channels.
- Establish the fraud strategy framework including risk-based decisioning principles, control philosophy, and performance objectives. Oversee the investigation and remediation of fraud incidents ensuring timely escalation to senior management and drive long-term resiliency strategies.
- Establish and maintain a risk-based fraud operating model that balances fraud mitigation with customer/consumer experience, order approval rates, and revenue preservation.
- Define fraud risk appetite, governance structure, and escalation protocols in partnership with leadership.
- Own the external fraud ecosystem strategy, including selection and strategic oversight of payment processors, fraud tools, and partners.
- Lead strategic partner discussions on fraud trends, authorization performance, and emerging risk mitigation approaches.
- Serve as the enterprise subject matter expert for customer/consumer payment fraud and align stakeholders across business, technology, and risk functions.
- Assess fraud risk for new business initiatives, payment methods, and system changes, and define required controls prior to implementation.
- Define and oversee fraud performance measurement framework including KPIs, loss metrics, and value-based outcomes.
- Analyze fraud trends, emerging threats, and macro patterns to drive strategic risk mitigation decisions.
- Prepare executive-level insights and recommendations on fraud risk exposure, financial impact, and strategic priorities.
- Ensure alignment of fraud strategy with regulatory expectations, payment network rules, and internal risk management standards.
Required Education
- Bachelor's degree in Finance, Accounting, Business, Economics, Criminal Justice, Forensics, Information Systems, Cyber Security, or a related field.
Required Skills & Experience
- 8-10 years of progressive experience in fraud risk management, payments risk, eCommerce fraud, chargeback/dispute management, or a related discipline.
- Demonstrated experience developing or managing fraud strategies, controls, and performance metrics in a customer/consumer payments environment.
- Experience partnering cross-functionally with business, technology, operations, and external third-party providers.
- Strong analytical experience using fraud data, transaction trends, chargeback data, and operational metrics to drive decisions and recommendations.
- Experience preparing reporting, dashboards, and executive-level presentations related to fraud performance and financial impact.
- Experience in retail, eCommerce, omnichannel, consumer payments, or card-not-present environments.
- Strong cross-functional leadership and stakeholder management skills.
- Strong organizational skills and ability to manage multiple priorities simultaneously.
Preferred Skills & Experience
- Certified Fraud Examiner (CFE) - strong credential for fraud risk, investigations, and fraud program knowledge.
- Accredited Payments Risk Professional (APRP) - valuable for payment risk and payments ecosystem knowledge.
Physical Requirements and Working Conditions
- Normal office environment; cubicle/office setting. Extended periods of time sitting, standing, typing on a computer is required.
- This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
- Carhartt is a tobacco free workplace.
#LI-HYRBID
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.
About Carhartt
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
1,001 - 5,000 Employees
Headquarters location
Dearborn, MI, US
Year founded
1889