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Fraud Chargeback Associate Jobs in Texas (NOW HIRING)

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Fraud Chargeback Associate information

What is a fraud chargeback associate?

Fraud Chargeback Associates are professionals who investigate and resolve disputes related to fraudulent charges on customer accounts, typically within financial institutions or payment processing companies. They analyze transaction data, communicate with customers and merchants, and determine the legitimacy of chargeback claims. Their primary goal is to protect both the company and its customers from financial losses due to unauthorized transactions or scams. They must be detail-oriented, familiar with industry regulations, and skilled in handling sensitive information.

What skills and qualifications are needed to be a fraud chargeback associate?

To thrive as a Fraud Chargeback Associate, you need strong analytical skills, attention to detail, and a solid understanding of financial transactions, often supported by a degree in finance, business, or a related field. Familiarity with chargeback management systems, payment platforms, and fraud detection tools such as Visa Resolve Online or Mastercard Dispute Resolution is typically required. Exceptional communication, investigative mindset, and time management skills help you efficiently resolve disputes and collaborate with internal and external stakeholders. These capabilities are crucial for accurately identifying fraudulent activity, minimizing financial losses, and maintaining compliance with industry regulations.

How does a fraud chargeback associate collaborate with other departments to resolve disputed transactions?

A Fraud Chargeback Associate often works closely with teams such as customer service, risk management, and compliance to investigate and resolve disputed transactions. This role requires clear communication to gather and verify information, ensuring that all relevant details are considered before making a decision. Regular collaboration helps streamline the chargeback process, prevent future fraud, and ensure regulatory requirements are met. Building strong relationships with colleagues across departments is key to efficiently managing cases and supporting customers.

What cities in Texas are hiring for Fraud Chargeback Associate jobs?

Cities in Texas with the most Fraud Chargeback Associate job openings:

Infographic showing various Fraud Chargeback Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Chargeback Analyst (Max $19/hr W2)

Dallas, TX • Remote

Lenmar Consulting Inc.
501 - 1,000 employees
Learn more about Lenmar Consulting Inc.external

$19/hr

Contractor

Posted 8 days ago

Job description

Company Description

Finance

Job Description

This role is FULLY remote - All schedules are THEIR TIME ZONES and candidates may chose (7am-330-pm; 730-4, 8am-430pm; 830am-5pm - Conversion/Extension possible dependent on performance

The ideal candidate is detail-oriented, dependable, and able to thrive in a fast-paced remote environment while maintaining a high level of accuracy and professionalism. On a day-to-day basis, this individual will review electronic documentation, identify and validate transaction details, and set up nonfraud dispute cases within the Velera processing platform while ensuring confidentiality and quality standards are maintained. We are looking for someone with strong communication and critical thinking skills who can explain complex information clearly and exercise sound judgment when making decisions.
Job Brief:
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and/or error, processing of Chargebacks and funds recovery while complying with card association and regulatory guidelines and timeframes. Chargeback Analyst I is also responsible for mitigating loss, maintaining a high level of productivity and accuracy while providing the highest level of service to cardholders and credit unions.

Requirements:
High School Diploma or GED required. Associates Degree in a related field or equivalent combination of education and/or experience preferred

One (1) year customer service experience required.

Minimum one (1) year working in payments preferred.

General knowledge of card Brand (Visa, Client, Client, Client etc.) processing preferred.

Ability to work both independently and in a team environment.

Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.

Excellent reading comprehension and problem-solving skills needed with attention to detail.

Excellent organizational, time management and quantitative skills with the ability to handle multiple activities simultaneously and within a fast-paced environment.

Ability to exercise discretion and good judgment in making decisions.

Proficiency in word processing and spreadsheet computer software applications.

Ability to maintain confidentiality of materials handled. Ability to be flexible and work under high pressure in a complex environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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