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Sr Franchise Business Consultant

Dallas, TX · On-site

You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management ...

authority

Sr Franchise Business Consultant

Atlanta, GA · On-site

You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management ...

Ilitch

Franchise Business Consultant

Detroit, MI · On-site

Provides support to franchisees and candidates requesting consideration to become franchisees in site development, training, operations, marketing, financial services, and overall understanding of ...

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How much do franchise support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for franchise support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a franchise support professional?

As a Franchise Support professional, your daily tasks often include responding to franchisee inquiries, assisting with operational challenges, coordinating training sessions, and ensuring adherence to brand standards. You may also help analyze performance data, facilitate communication between corporate and franchise locations, and collaborate on marketing or promotional initiatives. The role involves a mix of problem-solving, ongoing support, and proactive outreach, making it dynamic and engaging. Working closely with both franchise owners and internal teams, you'll play a key part in driving smooth operations and overall franchise growth.

What is a franchise support?

A Franchise Support job involves assisting franchisees in running their businesses successfully by providing guidance, training, and operational support. Responsibilities may include helping with marketing, compliance, financial analysis, and problem-solving. The role ensures that franchisees follow brand standards while maximizing profitability and efficiency. Franchise Support professionals act as a bridge between the franchisor and franchisees, ensuring smooth communication and consistent business performance.

What are the key skills and qualifications needed to thrive in the franchise support position, and why are they important?

To thrive as a Franchise Support professional, you need strong organizational abilities, problem-solving skills, and a background in business administration or related fields. Familiarity with franchise management systems, CRM software, and basic financial analysis tools is highly beneficial. Excellent communication, patience, and relationship-building skills help you engage effectively with franchisees and internal teams. These skills are crucial for maintaining franchise standards, resolving operational challenges, and ensuring consistent brand success across locations.

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Franchise Support jobs near you
Infographic showing various Franchise Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Franchise Support Specialist- Nutrition Education or Experience a plus

One Stop Nutrition Franchising Llc

Phoenix, AZ • On-site

$21 - $26/hr

Full-time

Posted 18 days ago

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Job description

Do you have a passion for health, fitness, supplements, customer service, technology, and social media? One Stop Nutrition is looking for an energetic and motivated professional to help support our franchisees and customers while creating engaging content that inspires our community.

This position combines nutrition education, franchise support, technology, customer experience, operations, and social media marketing into one exciting career.

Responsibilities

Nutrition & Product Training

  • Train franchisees and store teams on supplements, sports nutrition, smoothies, and wellness products.
  • Conduct onboarding and ongoing training for new franchise locations.
  • Develop training materials, videos, and educational resources.
  • Assist with new product launches and menu rollouts.

Technology & Customer Support

  • Provide customer support for the One Stop Nutrition mobile app.
  • Assist customers with loyalty accounts, rewards, gift cards, and online ordering.
  • Troubleshoot POS, loyalty, gift card, and technology-related issues.
  • Coordinate with software vendors to resolve technical problems.
  • Maintain knowledge base articles and support documentation.

Franchise & Store Support

  • Perform virtual and in-person store reviews.
  • Evaluate customer service, cleanliness, merchandising, and brand standards.
  • Identify opportunities for operational improvement.
  • Follow up with franchisees to ensure action items are completed.
  • Assist with franchise communications and system updates.

Social Media & Marketing

  • Create engaging social media content for Instagram, Facebook, TikTok, and other platforms.
  • Capture photos and videos during store visits and events.
  • Design promotional graphics, reels, and educational content.
  • Respond to social media messages and customer inquiries.
  • Work with the marketing team to promote new products, rewards, events, and franchise initiatives.
  • Monitor social media trends and recommend new ideas to increase engagement.

⭐ Customer Experience

  • Deliver exceptional customer service across phone, email, chat, and social media.
  • Resolve customer concerns professionally and efficiently.
  • Help ensure every customer has an outstanding One Stop Nutrition experience.

Qualifications

  • Passion for health, fitness, supplements, and nutrition.
  • Excellent communication and presentation skills.
  • Comfortable speaking to groups and leading training sessions.
  • Experience creating social media content (Instagram, TikTok, Facebook, Canva, CapCut, Adobe Express, or similar).
  • Strong troubleshooting and problem-solving skills.
  • Familiarity with POS systems, mobile apps, or loyalty platforms preferred.
  • Ability to travel to franchise locations.
  • Highly organized with strong attention to detail.
  • Experience with Microsoft Office and Google Workspace.

Preferred Experience

  • Customer service
  • Retail management
  • Social media marketing
  • Graphic design or video editing
  • Fitness or supplement industry
  • Franchise operations
  • Training and education
  • Technical support

Company Description

Our Mission:
To inspire and support healthier living through accessible, science-backed nutrition and outstanding customer care. We’re always looking for team members who are energetic, motivated, creative, and passionate about health and wellness. If that sounds like you — let’s grow together.