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Franchise Operations Manager Jobs in Connecticut

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Franchise Operations Manager information

See Connecticut salary details

$29.5K

$60.4K

$112.7K

How much do franchise operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for franchise operations manager in Connecticut is $60,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a franchise operations manager?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What are the key skills and qualifications needed to thrive as a franchise operations manager?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.

What are the main challenges faced by a franchise operations manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

What are the most commonly searched types of Franchise Operations jobs in Connecticut?

The most popular types of Franchise Operations jobs in Connecticut are:

What are popular job titles related to Franchise Operations Manager jobs in Connecticut?

For Franchise Operations Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Franchise Operations Manager jobs in Connecticut look for?

The top searched job categories for Franchise Operations Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Franchise Operations Manager jobs?

Cities in Connecticut with the most Franchise Operations Manager job openings:

Franchise Operations Manager jobs near you

HVAC Operations Leader-Build and Scale a New One Hour Location

DDS LEGACY GROUP INC

South Windsor, CT • On-site

$90 - $110/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Benefits
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • 401(k) matching
Location

South Windsor, Manchester, Glastonbury, East Hartford & Ellington Territory

Compensation

$90,000–$110,000 Base Salary + Performance Bonus

Expected Total Compensation

$110,000–$175,000+

Help Build Connecticut's Next Great HVAC Company

This is not a typical Operations Manager position.

One Hour Heating & Air Conditioning is launching a new Connecticut operation, and we are looking for a leader to help build the business, develop the team, and create the systems that drive long-term success.

You will work directly with ownership as a member of the founding leadership team. This role offers a clear path toward General Manager and future executive leadership opportunities as the company grows.

If you are looking to maintain the status quo, this may not be the right fit.

If you want to build something meaningful, develop people, drive results, and help shape the future of a growing organization, we want to talk.

Why Join Us
  • Founding leadership team opportunity
  • Direct partnership with ownership
  • Clear General Manager succession path
  • Significant advancement opportunities
  • Veteran-owned, mission-focused culture
  • Industry-leading One Hour brand
  • Performance-based compensation tied to results
  • Opportunity to make a visible impact
Career Path

Operations Manager → General Manager → Multi-Location General Manager → Regional Operations Manager → Vice President of Operations

Position Summary

The Operations Manager is responsible for profitability, operational performance, customer satisfaction, employee development, safety, and execution across service, installation, dispatch, customer service, fleet, and inventory operations.

This individual must be both a strong leader and a builder.

Key Responsibilities
  • Lead daily branch operations
  • Drive revenue growth, profitability, and gross margin performance
  • Recruit, develop, and retain top talent
  • Improve operational systems and workflows
  • Optimize scheduling, workforce planning, and technician utilization
  • Monitor KPIs and financial performance
  • Lead safety and compliance initiatives
  • Conduct field observations and quality inspections
  • Resolve escalated customer issues
  • Manage vendor, fleet, and inventory performance
Qualifications Required
  • Leadership experience managing service, trades, construction, mechanical services, or field-service operations
  • Proven success leading teams and improving performance
  • Strong financial and business acumen
  • Workforce planning and scheduling experience
  • Excellent communication and leadership skills
  • Valid driver's license
Highly Preferred
  • Residential HVAC industry experience
  • HVAC service and installation leadership experience
  • Experience managing technicians, installers, dispatch, and customer service teams
  • ServiceTitan experience
  • EPA or NATE certifications
  • Franchise operations experience
  • Multi-location leadership experience
Compensation & Benefits
  • $90,000–$110,000 Base Salary
  • Annual Bonus Opportunity
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Holidays   PTO
  • Leadership Development Programs
  • Continuing Education & Training
  • Company Vehicle or Vehicle Allowance
  • Technology Package
About Us

DDS Legacy Group is a service disabled veteran-owned company focused on building enduring businesses through operational excellence, leadership development, and exceptional customer service.

We are building a high-performance HVAC organization where leaders are developed from within and employees have the opportunity to grow alongside the company.

If you are a builder, coach, and operator who wants to help create something special from the ground up, we encourage you to apply.

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