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Fragomen's Help Desk Manager position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities.

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What are some common challenges faced by immigration professionals at Fragomen, and how are they addressed within the team?

Immigration professionals at Fragomen often encounter challenges such as navigating complex and evolving immigration regulations, managing high caseloads, and meeting tight client deadlines. To address these, Fragomen fosters a collaborative work environment where team members regularly share knowledge and best practices. The firm also provides ongoing training and utilizes advanced case management systems to help streamline processes and ensure compliance. Support from experienced colleagues and a strong emphasis on professional development help team members handle challenges effectively and grow within the organization.

What does Fragomen do?

Fragomen is a leading international law firm specializing in immigration services and solutions. The firm assists individuals, families, and businesses with navigating complex immigration laws and processes across multiple countries. Their services include visa applications, work permits, compliance management, and strategic immigration planning. With offices worldwide, Fragomen supports clients in achieving their global mobility goals efficiently and compliantly.

What are the key skills and qualifications needed to thrive as an Immigration Consultant at Fragomen, and why are they important?

To thrive as an Immigration Consultant at Fragomen, you need in-depth knowledge of immigration laws and procedures, often supported by a relevant degree or paralegal certification. Familiarity with case management software, immigration databases, and document preparation systems is typically required. Strong attention to detail, client service orientation, and clear communication skills help you stand out in this role. These abilities are crucial for ensuring accurate, efficient case handling and providing high-quality client support in a complex legal environment.
What cities are hiring for Fragomen jobs? Cities with the most Fragomen job openings:
What states have the most Fragomen jobs? States with the most job openings for Fragomen jobs include:
Infographic showing various Fragomen job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 62% Physical, 26% Hybrid, and 12% Remote job distribution.

Business Immigration Associate (2 years)

Fragomen, Del Rey, Bernsen & Loewy, LLP

Chicago, IL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Job Description
About the Role: A career as a Business Immigration Associate at Fragomen gives you the opportunity to work with a smart, motivated, and diverse peer group. Our exclusive focus on immigration means you will practice in an exciting, dynamic, and challenging environment with talented individuals who share your passion for immigration. Working in a collegial, team-oriented environment, Fragomen Associates learn from the industry's leading experts. Our unwavering dedication to excellence and industry best practices is bolstered by cutting-edge technological innovation, enhancing the experience for both our clients and our exceptional staff.
How will you make a difference as an Associate at Fragomen?
  • Develop an expert-level understanding of your client base and the industries you support as well as the firm's practice areas and services provided.
  • Develop case strategies, including researching, drafting, reviewing, counseling clients and triaging initiations. Identify and solve escalations and areas of underperformance.
  • Regularly communicate with clients and foreign nationals regarding procedural, case processing issues, and case strategy.
  • Support clients in immigration program management and compliance.
  • Assess eligibility of corporate foreign national employees for non-immigrant and immigrant visa status.
  • Work with client global mobility personnel to prepare petitions and applications for submission to government agencies for non-immigrant and immigrant foreign national employees.
  • Draft and prepare letters and legal documents, typically based on established precedents.
  • Conduct research to support client requests and projects.
  • Proactively communicate with clients, within SLAs/team protocols and with a precise, efficient, thoughtful, and organized response.
  • Partner with colleagues to resolve client issues, share information, and support client projects.
  • Directly or indirectly supervise junior Associates and other staff, providing mentoring and coaching while proactively sharing immigration knowledge and expertise.
  • Regularly seek out and implement opportunities to improve quality, efficiency, and standardization with processes, products, or services.
  • Demonstrate a willingness to learn and effectively implement guidance and direction offered by supervisors and experienced colleagues.
  • Use firm technology accurately and in line with team and client protocols, ensuring accurate and complete data is entered.
  • Actively contribute to team meetings and firmwide activities.
  • Ensure self and team follow documented firm standards and policy to mitigate risk and ensure regulatory, operational and client compliance.
  • Other duties as required.

Leverage your valuable skills and experience to make an impact at Fragomen:
  • U.S. JD or LLM required
  • Member of a US State bar or Washington DC bar association
  • 2-3 years of experience at Associate level
  • Expanded practical understanding of immigration law
  • Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
  • Dedication to exceptional client service
  • Demonstrated attention to detail
  • Strong analytical and problem-solving skills
  • Ability to multi-task in a fast-paced environment with competing demands
  • Ability to contribute to a positive work environment

Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
  • 27 PTO days + Federal holidays
  • Medical, Dental, and Vision plans + FSA & HSA Plans
  • 401K plan

Learn More About Fragomen:
Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.