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HR Operator (PT)

Location: Hybrid – Flint, MI
Schedule: Full-Time
Reports To: HR Leadership

About Us

We are a modern fractional HR consulting firm that partners with growing organizations to provide outsourced HR leadership and day-to-day people operations. Rather than hiring a single HR employee, our clients gain access to an experienced team of HR professionals with expertise across employee relations, compliance, recruiting, performance management, benefits, compensation, investigations, leadership coaching, and organizational development.

As an HR Operator, you won't be working alone. You'll be backed by a collaborative bench of experienced HR specialists and leaders who provide support, guidance, and subject matter expertise whenever needed. This allows you to focus on building strong relationships with your client while having the resources of an entire HR team behind you.

We're looking for an HR professional to become the dedicated day-to-day partner for one flint-based client, as well as others remotely. You'll serve as their primary HR contact, operating as an extension of their leadership team while leveraging the support of our broader consulting team.

Position Overview

We are seeking a highly organized and people-focused HR Operator (PT) to lead the day-to-day HR operations for one of our New York clients. This role is ideal for someone who enjoys building relationships, working independently, and becoming a trusted advisor to employees and managers.

The HR Operator will serve as the primary point of contact for employees, ensuring a positive employee experience while managing daily HR operations, supporting leadership, and partnering with our internal consulting team on strategic initiatives.

Key Responsibilities

Employee Support & HR Operations

• Serve as the primary HR contact for all employees and managers.
• Respond to employee questions regarding policies, benefits, payroll, PTO, onboarding, and employment matters.
• Build trusted relationships while maintaining professionalism and confidentiality.
• Escalate complex employee relations matters to senior HR consultants when appropriate.
• Coordinate onboarding and offboarding activities.
• Maintain employee records and HR documentation.
• Support payroll administration and benefits coordination.
• Ensure HR practices remain compliant with applicable employment laws and company policies.

Recruiting & Talent Support

• Coordinate recruiting efforts, interviews, and candidate communications.
• Manage job postings and hiring workflows.
• Prepare offer letters and onboarding documentation.
• Support hiring managers throughout the recruitment process.

HR Administration

• Maintain HR systems, forms, and operational processes.
• Assist with policy implementation and handbook updates.
• Support compliance initiatives, audits, and reporting.
• Recommend process improvements that enhance efficiency and the employee experience.

Culture & Employee Experience

• Help foster a positive, inclusive workplace culture.
• Support employee engagement initiatives and recognition programs.
• Partner with leadership to address employee concerns and improve organizational effectiveness.

Qualifications

• 2+ years of experience in Human Resources, People Operations, or a related field.
• Experience serving as the primary HR contact for employees preferred.
• Education industry experience strongly preferred.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational and time management abilities.
• Ability to work independently while collaborating with a broader team.
• High level of discretion with confidential information.
• Experience with HRIS, payroll, and Microsoft Office or Google Workspace.

What We're Looking For

We're looking for someone who is:

• Personable and approachable
• Highly organized and detail-oriented
• Comfortable working independently and making sound decisions
• Service-oriented with a strong sense of ownership
• A proactive problem solver
• Passionate about creating an exceptional employee experience
• Excited to build long-term relationships with clients while leveraging the expertise of a larger HR consulting team

Schedule & Work Environment

• Full Time
• Once a week on-site

Why Join Us?

This is a unique opportunity to enjoy the ownership and relationship-building of an in-house HR role while benefiting from the collaboration, mentorship, and expertise of an established fractional HR consulting firm. You'll have the autonomy to lead your client's day-to-day HR function while drawing on a deep bench of specialists whenever strategic or complex situations arise.