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Job Summary:
Healthcare Outcomes Performance Co. (HOPCo) is seeking a Sr. Enterprise Infrastructure Architect to lead and architect enterprise-level strategies for their Server/Cloud infrastructure. The role involves evaluating emerging technologies, managing complex network infrastructures, and ensuring optimal performance and availability of technology solutions.
Responsibilities:
• Leads, architects, and participates in development of enterprise-level direction and strategy applicable to the Server/Cloud infrastructure; researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet HOPCo network needs.
• Performs Server/Cloud architect duties and participates in strategic planning to ensure effective technology solutions; analyzes capacity and forecasts growth requirements; monitors technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategies; participates in the evaluation of new technologies to determine their functionality, consistent with: HOPCo technology standards; interoperability, reliability and availability; supportability and expected return on investment; recommends hardware, software and communication media upgrades and enhancements to meet long-term needs; participates in lifecycle replacement planning processes.
• Serves as ultimate administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections; designs, develops, installs, integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor products and systems; establishes network standards, including naming conventions and address protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications bottlenecks.
• Provides lead architect and engineer direction and guidance and manages Server/Cloud upgrades and conversions; develops and recommends Server/Cloud contingency and disaster recovery plans; develops specifications for Server/Cloud hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and recommend network and systems hardware and software; develops and recommends cabling and connectivity standards, uses and levels.
• Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security; develops and maintains network documentation and reference tools.
• Performs advanced troubleshooting on network hardware, software, and connectivity problems; performs third-tier problem resolution.
• Innovate and design new internal solutions that allow us to scale
• Troubleshoot third level technical support and systems administration tasks as escalated by Help Desk and partner teams.
• Plans, designs, configures, implements, maintains, and supports server hardware and software, and server management tools
• Strategic planning, disaster recovery, and redundancy
• Provides detailed project management documentation for all major projects and strategic plans.
Qualifications:
Required:
• High school diploma or GED
• Industry Standard Technical Certifications (Cisco, Microsoft, VMware, ITIL)
• 10-15 years of experience in systems and cloud engineering, IT, or a related field.
• Proficiency in Azure, Microsoft Server Operating System(s) - Administration, Configuration, and Support.
• Experience with Networking Protocols, Hardware, and Infrastructure, such as Cisco/Meraki, Fortinet, Juniper, or Aruba.
• Proficient with Network Fundamentals & Infrastructure
• Proficient in Windows Server, Azure, M365 Administration and Configuration
• Proficient in IT Security Fundamentals and Technologies
• Proficient in WAN and Telcom Technologies
• Strong knowledge of cloud, systems and network engineering principles, methodologies, and tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Familiarity with industry standards, regulations, and best practices.
• Willingness to learn and adapt to new technologies and methodologies.
• Mobility: Frequent sitting for extended periods while working at a computer; occasional standing, walking, and moving between work areas.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office technology.
• Visual Acuity: Ability to view detailed information on computer screens for long periods, including diagrams, system logs, and technical documentation.
• Lifting/Carrying: Occasional lifting, carrying, or moving of equipment, servers, and peripherals weighing up to 25 pounds.
• Posture/Ergonomics: Ability to maintain ergonomic posture while working with multiple monitors and devices; occasional bending, kneeling, or reaching to access equipment or cabling.
• Stress Management: Ability to remain focused and composed in high-pressure situations, such as system outages or critical project deadlines.
• Adaptability: Willingness to learn and implement new technologies and methodologies in a rapidly evolving IT environment.
• HOPCo Mission, Vision and Values must be acknowledged and adhered to
Preferred:
• Healthcare IT Experience is a Plus
Company:
Healthcare Outcomes Performance Company (HOPCo) is the leading provider of musculoskeletal value-based health outcomes management, service line management and practice management. Founded in 2005, the company is headquartered in Phoenix, USA, with a team of 5001-10000 employees. The company is currently Late Stage.