... • Forethought and planning to determine proper implementation strategy while considering system functionality, best practice, and client needs • Liaison with cross-function internal teams ...
... • Forethought and planning to determine proper implementation strategy while considering system functionality, best practice, and client needs • Liaison with cross-function internal teams ...
Forethought information
What is the difference between Forethought vs Customer Support Specialist?
| Aspect | Forethought | Customer Support Specialist |
|---|---|---|
| Required Credentials | Relevant certifications in customer service, communication, or technical support | High school diploma or equivalent; some roles prefer certifications in customer service |
| Work Environment | Remote or office-based, fast-paced, tech-focused | Typically office or remote, customer-facing, support-oriented |
| Employer & Industry Usage | Used in tech companies, SaaS, and customer support platforms | Common across retail, tech, and service industries |
| Search & Comparison Intent | Understanding roles similar to customer support or technical support | Looking for customer support roles or career info |
Forethought and Customer Support Specialist roles both focus on assisting customers, often requiring similar communication skills and certifications. Forethought may emphasize technical support in SaaS environments, while Customer Support Specialists work across various industries. Both roles are vital for customer satisfaction and retention, with overlapping skills but differing in industry focus and specific responsibilities.
What are popular job titles related to Forethought jobs in Utah? For Forethought jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Forethought jobs in Utah look for? The top searched job categories for Forethought jobs in Utah are:
What cities in Utah are hiring for Forethought jobs? Cities in Utah with the most Forethought job openings:
Full-time
Posted 28 days ago
Leavitt Group rating
8.7
Based on 12 frontline employees who took The Breakroom Quiz
61st of 277 rated insurance
Job description
Online Implementation Specialist
Position Summary: An Online Services, Implementation Specialist customizes GBS' online enrollment system to meet client specific enrollment needs. Ability to analyze, process, and develop solutions to deliver a customized benefit enrollment system required. A successful candidate will be able to manage approx. 65 clients.
Essential Duties & Responsibilities:
• Solid understanding of benefits administration, enrollment process, and payroll functionality
• Ability to quickly process and extract information from multiple, complex documentation sources and translate the information into the online system
• Forethought and planning to determine proper implementation strategy while considering system functionality, best practice, and client needs
• Liaison with cross-function internal teams (including EDI, Brokers, and Account Managers)
Skills & Qualifications:
• Ability to independently exercise sound judgment for defined job duties, obtain results, troubleshoot problems, and formulate solutions
• Self-starter, highly motivated, and hands-on
• High attention to detail and accuracy
• Ability to multi-task, prioritize and organize in a face-paced environment
• Proven ability to work effectively alone and on a multi-disciplinary team
Education & Experience:
• 1+ years working in a related field (technology, HR, benefits)
• Excel skills required (formulas and v-lookup used daily)
• Strong work ethic • Tech-savvy
• Excellent communication (written and oral)
• Prior BenAdmin system experience helpful
Position Summary: An Online Services, Implementation Specialist customizes GBS' online enrollment system to meet client specific enrollment needs. Ability to analyze, process, and develop solutions to deliver a customized benefit enrollment system required. A successful candidate will be able to manage approx. 65 clients.
Essential Duties & Responsibilities:
• Solid understanding of benefits administration, enrollment process, and payroll functionality
• Ability to quickly process and extract information from multiple, complex documentation sources and translate the information into the online system
• Forethought and planning to determine proper implementation strategy while considering system functionality, best practice, and client needs
• Liaison with cross-function internal teams (including EDI, Brokers, and Account Managers)
Skills & Qualifications:
• Ability to independently exercise sound judgment for defined job duties, obtain results, troubleshoot problems, and formulate solutions
• Self-starter, highly motivated, and hands-on
• High attention to detail and accuracy
• Ability to multi-task, prioritize and organize in a face-paced environment
• Proven ability to work effectively alone and on a multi-disciplinary team
Education & Experience:
• 1+ years working in a related field (technology, HR, benefits)
• Excel skills required (formulas and v-lookup used daily)
• Strong work ethic • Tech-savvy
• Excellent communication (written and oral)
• Prior BenAdmin system experience helpful
About Leavitt Group
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Cedar City, UT, US
Year founded
1952