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Food Service Liaison Jobs (NOW HIRING)

UPMC St. Margaret

Food Service Liaison

Pittsburgh, PA · On-site

$13.50 - $17.75/hr

Margaret as a Food Service Liaison, where you'll help ensure patients receive the meals they need while delivering outstanding customer service. In this role, you'll work directly with patients ...

Empire Hotels

Service Liaison

Grand Island, NY · On-site

As a Service Liaison, you will be responsible for maintaining a positive relationship with our ... food, transportation). * Resolve issues related to applicant conduct, seeking assistance as ...

Addison Group

Customer Service Liaison

Carol Stream, IL · On-site

$20 - $22/hr

Customer Service Liaison Location (city, state): Carol Stream, IL (100% on-site) Industry ... Food / Consumer Goods Pay: $20.00 -$22.00 / Hour (based on experience) Benefits: This position is ...

Ladgov Corporation

Food Service Manager

Meridian, MS · On-site

Serve as the primary on-site liaison with the Government and contracting teams. Qualifications: * Experience: 4+ years in cafeteria-style or multi-entrée food service for 100+ patrons, with at least ...

Ladgov Corporation

Food Service Manager

Meridian, MS · On-site

Serve as the primary on-site liaison with the Government and contracting teams. Qualifications: * Experience: 4+ years in cafeteria-style or multi-entrée food service for 100+ patrons, with at least ...

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Food Service Liaison information

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How much do food service liaison jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for food service liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What is a food service liaison?

A Food Service Liaison is a professional who acts as a communication bridge between food service providers, clients, and sometimes customers. Their primary responsibilities include coordinating menus, ensuring dietary needs are met, managing food service logistics, and resolving any issues that arise between different parties. They often work in settings like hospitals, schools, or corporate cafeterias, helping to ensure smooth operation and satisfaction for all stakeholders. Strong communication, organizational, and customer service skills are essential in this role.

How does a food service liaison typically collaborate with kitchen staff and front-of-house teams?

A Food Service Liaison acts as a communication bridge between the kitchen and front-of-house teams, ensuring that orders are delivered accurately and efficiently. They relay any special dietary requests or menu changes, help resolve misunderstandings, and coordinate timing to maintain a smooth workflow. This collaboration is crucial for delivering excellent customer service and minimizing errors or delays during busy service periods. Effective liaisons build strong relationships with both teams and adapt quickly to fast-paced environments.

What are the key skills and qualifications needed to thrive as a food service liaison, and why are they important?

To thrive as a Food Service Liaison, you need a solid understanding of food service operations, menu planning, and customer service, often supported by experience in hospitality or a related field. Familiarity with point-of-sale (POS) systems, food safety certifications (like ServSafe), and inventory management tools is typically required. Excellent communication, problem-solving, and organizational skills help you coordinate between kitchen staff, management, and customers. These skills ensure efficient service delivery, guest satisfaction, and smooth coordination within food service environments.

What is the difference between Food Service Liaison vs Food Service Coordinator?

AspectFood Service LiaisonFood Service Coordinator
CredentialsHigh school diploma or equivalent; certifications in food safety often preferredHigh school diploma or equivalent; certifications in food safety often preferred
Work EnvironmentHealthcare facilities, schools, or community programsRestaurants, cafeterias, or institutional food services
Employer & IndustryHealthcare providers, educational institutions, community organizationsFood service companies, schools, hospitals
Primary RoleAct as a communication link between food service providers and clientsOversee daily food service operations and staff management

Both roles often require similar certifications and work in food service environments, but the Food Service Liaison primarily focuses on communication and coordination between clients and providers, while the Food Service Coordinator manages daily operations and staff. Understanding these differences helps in choosing the right career path or job search focus.

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What job categories do people searching Food Service Liaison jobs look for?

The top searched job categories for Food Service Liaison jobs are:

Food Service Liaison jobs near you
Infographic showing various Food Service Liaison job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Food Service Liaison

UPMC St. Margaret

Pittsburgh, PA • On-site

$13.50 - $17.75/hr

Full-time

Posted 11 days ago

Job description

Bring comfort, connection, and great service to every patient interaction!
Join the Food and Nutrition team at UPMC St. Margaret as a Food Service Liaison, where you'll help ensure patients receive the meals they need while delivering outstanding customer service. In this role, you'll work directly with patients, assist with meal selections, support dietary needs, and play an important part in creating a positive hospital experience. If you're compassionate, detail-oriented, and enjoy helping others, we'd love to meet you!
Responsibilities:
  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

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