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Food Operations Manager Jobs in Springfield, MA (NOW HIRING)

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... food safety, and guest experience standards • Support ordering, inventory accuracy, and shrink ...

Food Service Director

East Granby, CT · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining ... Oversees and manages dining operations where customers order prepared foods from a menu.

The Food Service Director is a management position responsible for developing and executing dining ... Oversees and manages dining operations where customers order prepared foods from a menu.

Food Service Director

East Granby, CT · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining ... Oversees and manages dining operations where customers order prepared foods from a menu.

Ability to supervise food service personnel and maintain organization and workflow of the food service operation. * Ability to perform a variety of food service management duties including scheduling ...

Food Service Supervisor

Springfield, MA · On-site

$21.35 - $32.05/hr

Ability to supervise food service personnel and maintain organization and workflow of the food service operation. * Ability to perform a variety of food service management duties including scheduling ...

Ability to supervise food service personnel and maintain organization and workflow of the food service operation. * Ability to perform a variety of food service management duties including scheduling ...

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Food Operations Manager information

See Springfield, MA salary details

$31.9K

$59.4K

$112K

How much do food operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for food operations manager in Springfield, MA is $59,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $61,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Food Operations Manager, and why are they important?

To thrive as a Food Operations Manager, you need expertise in food safety, inventory management, budgeting, and staff supervision, often supported by a degree in hospitality or business management. Familiarity with point-of-sale (POS) systems, food safety certifications (such as ServSafe), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you motivate teams and resolve operational challenges. These skills ensure efficient operations, regulatory compliance, and high customer satisfaction in a fast-paced food service environment.

What are some common challenges Food Operations Managers face when overseeing multiple locations?

Food Operations Managers who oversee multiple locations often encounter challenges such as maintaining consistent quality standards, ensuring effective communication across teams, and adapting to the unique needs of each site. Balancing inventory, staffing, and compliance with health and safety regulations can also be demanding. Successful managers develop strong organizational systems and foster a culture of accountability to overcome these hurdles and ensure smooth operations.

What does a Food Operations Manager do?

A Food Operations Manager oversees the daily operations of food service establishments, such as restaurants, cafeterias, or catering companies. Their responsibilities include managing staff, ensuring food safety and quality, handling budgets, and optimizing operational efficiency. They also coordinate with suppliers, monitor inventory, and ensure compliance with health regulations. Ultimately, they work to deliver excellent customer service while maintaining profitability.

What is the difference between Food Operations Manager vs Food Service Supervisor?

AspectFood Operations ManagerFood Service Supervisor
CredentialsRelevant certifications (e.g., ServSafe, food safety management)Food safety certifications often required, but less comprehensive
Work EnvironmentOversees multiple locations or departments, strategic planningManages daily operations at a specific location or shift
Employer & Industry UsageUsed in restaurants, catering, hospitality, institutional food servicesCommon in restaurants, cafeterias, catering services
Search & Comparison IntentFocuses on managerial responsibilities, strategic oversightFocuses on operational, staff supervision

The Food Operations Manager typically handles broader strategic planning and oversees multiple units, requiring relevant certifications and experience. The Food Service Supervisor focuses on daily operational management and staff supervision at a specific location. Both roles are essential in the food service industry but differ mainly in scope and responsibilities.

What are popular job titles related to Food Operations Manager jobs in Springfield, MA? For Food Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Food Operations Manager jobs in Springfield, MA look for? The top searched job categories for Food Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Food Operations Manager jobs? Cities near Springfield, MA with the most Food Operations Manager job openings:
Infographic showing various Food Operations Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, and 12% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $59,422 per year, or $28.6 per hour.
Assistant Store Manager

Assistant Store Manager

Insomnia Cookies

West Hartford, CT

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago


Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

27th of 41 rated bakeries


Job description

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

KEY RESPONSIBILITIES:

Operational Execution
Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
Support ordering, inventory accuracy, and shrink control
Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development
Support recruiting, interviewing, onboarding, and training of new staff
Deliver consistent coaching and real-time performance feedback
Hold team members accountable to standards while reinforcing a growth mindset culture
Ensure onboarding and training programs are executed to company standards

Leadership & Ownership
Manage bakery operations independently in the absence of the BOM
Model urgency, accountability, and operational discipline
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Maintain continuity of operations during leadership transitions or staffing shortages
Other duties as assigned

WHAT SUCCESS LOOKS LIKE:
Able to independently execute all BOM-level administrative and operational tasks
Bakery is fully staffed, trained, and operating at high standards
Strong culture of accountability and consistency
Acts as a reliable operational leader during any coverage scenario
Demonstrates clear readiness and upward mobility toward a BOM role

QUALIFICATIONS & EXPERIENCE:
1+ year leadership experience in restaurant, retail, or hospitality operations
Strong operational discipline and attention to detail
Ability to coach and develop hourly team members
Comfortable working in fast-paced, high-volume environments
Ability to perform all bakery roles during peak business periods
Strong communication and problem-solving skills

SWEET POSITION PERKS:
Competitive pay + bonus eligibility: $20.00 - $22.00/hr
Medical, dental, vision & pet insurance
Paid vacation + wellness days
Career development pipeline into BOM leadership
Free cookies every shift 
Fun, fast-paced team culture
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
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