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Food Operations Manager Jobs in Springfield, MA (NOW HIRING)

Lava Island

Operations Manager

Manchester, CT · On-site

Operational & Kitchen Knowledge Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT · On-site

$70K - $80K/yr

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT · On-site

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Amherst College

Dining Operations Manager

Amherst, MA · On-site

$75K - $85K/yr

The Dining Operations Manager is a full-time, year-round position. The expected salary range for ... Ensure adherence to food safety protocols, sanitation practices, and standard operating guidelines ...

cumberlandfarmsinc

Food Service Leader

Amherst, MA

... food operation this job is for you! Responsibilities involve assisting with the management of the location's food business, providing great quality food fast and efficiently. Guiding other team ...

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Food Operations Manager information

See Springfield, MA salary details

$31.9K

$59.4K

$112K

How much do food operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for food operations manager in Springfield, MA is $59,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $61,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Food Operations Manager, and why are they important?

To thrive as a Food Operations Manager, you need expertise in food safety, inventory management, budgeting, and staff supervision, often supported by a degree in hospitality or business management. Familiarity with point-of-sale (POS) systems, food safety certifications (such as ServSafe), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you motivate teams and resolve operational challenges. These skills ensure efficient operations, regulatory compliance, and high customer satisfaction in a fast-paced food service environment.

What are some common challenges Food Operations Managers face when overseeing multiple locations?

Food Operations Managers who oversee multiple locations often encounter challenges such as maintaining consistent quality standards, ensuring effective communication across teams, and adapting to the unique needs of each site. Balancing inventory, staffing, and compliance with health and safety regulations can also be demanding. Successful managers develop strong organizational systems and foster a culture of accountability to overcome these hurdles and ensure smooth operations.

What does a Food Operations Manager do?

A Food Operations Manager oversees the daily operations of food service establishments, such as restaurants, cafeterias, or catering companies. Their responsibilities include managing staff, ensuring food safety and quality, handling budgets, and optimizing operational efficiency. They also coordinate with suppliers, monitor inventory, and ensure compliance with health regulations. Ultimately, they work to deliver excellent customer service while maintaining profitability.

What is the difference between Food Operations Manager vs Food Service Supervisor?

AspectFood Operations ManagerFood Service Supervisor
CredentialsRelevant certifications (e.g., ServSafe, food safety management)Food safety certifications often required, but less comprehensive
Work EnvironmentOversees multiple locations or departments, strategic planningManages daily operations at a specific location or shift
Employer & Industry UsageUsed in restaurants, catering, hospitality, institutional food servicesCommon in restaurants, cafeterias, catering services
Search & Comparison IntentFocuses on managerial responsibilities, strategic oversightFocuses on operational, staff supervision

The Food Operations Manager typically handles broader strategic planning and oversees multiple units, requiring relevant certifications and experience. The Food Service Supervisor focuses on daily operational management and staff supervision at a specific location. Both roles are essential in the food service industry but differ mainly in scope and responsibilities.

What are popular job titles related to Food Operations Manager jobs in Springfield, MA? For Food Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Food Operations Manager jobs in Springfield, MA look for? The top searched job categories for Food Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Food Operations Manager jobs? Cities near Springfield, MA with the most Food Operations Manager job openings:
Food Operations Manager jobs near you
Infographic showing various Food Operations Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, and 12% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $59,422 per year, or $28.6 per hour.

Operations Manager

Lava Island

Manchester, CT • On-site

Full-time

Medical, Dental, Vision

Posted 10 days ago

Job description

Salary: $70,000 - $80,000 per year

Welcome to Lava Island!

Lava Island is more than a destinationits a world of color, energy, and adventure. Kids bounce across trampolines, dive into foam pits, and disappear into jungle gyms that stretch like secret passageways. Towering slides send laughter soaring, the caf buzzes with families sharing pizza and funnel fries, and birthday songs echo from every corner. Its the kind of place where memories happen without warningand where both kids and parents feel like theyve stepped into something magical.


That energy carries into what its like to work here.

  • Were ALL IN for our guests and for each other.
  • We work BETTER TOGETHER, lifting as a team.
  • We show up as DAY MAKERS, creating joy in the small moments.
  • And we RAISE THE BAR by doing the little things with purpose.

Working at Lava Island means being part of something biggerwhere your effort helps shape the kind of day families will talk about long after they leave.


Why Youll Love Working Here

Theres something powerful about leading a team that brings Lava Island to life. As a leader, you set the tonefor the energy, the culture, and the guest experience. Youll guide a high-performing team through fast-paced days filled with laughter, connection, and the kind of moments families never forget.

  • Lead with impact in a dynamic, guest-first environment
  • Build and develop a high-energy team that thrives on teamwork and purpose
  • Be part of a supportive leadership culture grounded in trust and accountability
  • Access real opportunities for professional growth and advancement
  • Enjoy competitive pay, health benefits (including vision and dental), and employee perks

How Youll Make a Difference

As an Operations Manager (OM), you will support the operations at Lava Island. Working closely with the General Manager, youll help drive exceptional guest experiences while overseeing operations within your assigned scope of responsibility. Your leadership ensures that each shift operates seamlessly, exceeds guest expectations, and fosters a culture of growth and accountability.

Your responsibilities may include:

  • Drive Guest-Centered Culture Reinforce the standards for a clean, safe, and welcoming environment where every guest feels valued, leading by example to reflect Lava Islands commitment to exceptional hospitality.
  • Coach & Develop the Team Lead, train and coach team members and Assistant Managers by providing real-time feedback and development.
  • Run Daily Operations Ensure smooth park operations and resolution of issues. As the Manager on Duty (MOD), be a visible leader across all departmentsengaging with guests, maintaining safety, service quality, and driving team productivity.
  • Manage Park, Event, & Kitchen Operations Ensure all safety, cleanliness, and service standards are met across all departments
  • Identify & Solve Challenges Proactively address any issues impacting guest experience, staff performance, or operational efficiency
  • Ensure Compliance & Safety Uphold company policies, health codes, and safety regulations to create a secure experience for guests and staff
  • Collaborate for Success Work with the park leadership team to execute strategies for events, promotions, and new initiatives
  • Support Business Growth Take on additional responsibilities as assigned by the GM to drive the success of Lava Island


Are You the Right Fit?

  • Leadership & Coaching Experience Proven ability to supervise and motivate teams in a hospitality or customer-facing environment
  • Hands-On Leadership Approach Willingness to work alongside the team to ensure accountability and enthusiasm
  • Guest Experience Focus Passion for delivering exceptional service and creating memorable experiences
  • Strong Organizational Skills Ability to multitask, manage time effectively, and handle a fast-paced environment
  • Excellent Communication Strong interpersonal skills for engaging with both staff and guests
  • Problem-Solving Mindset Proactive approach to identifying and resolving operational challenges
  • Operational & Kitchen Knowledge Understanding of safety regulations, cleanliness standards, and food service management

Bonus Skills: Energetic presence, adaptability under pressure, attention to detail, team-first approach, growth-oriented mindset.


What Youll Need

  • Team Leadership Experience Prior experience supervising teams in a fast-paced environment, ideally overseeing 10 or more employees during a shift
  • ServSafe Manager Certification Current ServSafe Manager Certification or completion within 30 days of hire
  • Physical Stamina Ability to stand, walk, and move for extended periods in a physically demanding environment. Must be able to lift up to 50 lbs
  • Hands-On Involvement Willingness to perform physical tasks such as cleaning and park preparation alongside the team
  • Weekends, Evenings & Holidays Availability Required to meet business needs and guest demand.
  • Must Pass a Background Check & Drug Screen Ensuring a safe and trustworthy environment for guests and staff.

If you're energetic, hardworking, and ready to make a difference, we cant wait to meet you!