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Foh Assistant Jobs in Rochester, NY (NOW HIRING)

Chick'n Out

FOH Staff Members

Rochester, NY

$15 - $20/hr

Handle cash transactions and operate the POS system effectively. * Assist in training new staff members on FOH procedures. * Address customer inquiries and resolve any issues promptly. * Collaborate ...

Chick'n Out

FOH Staff Members

Rochester, NY

$15 - $20/hr

Handle cash transactions and operate the POS system effectively. * Assist in training new staff members on FOH procedures. * Address customer inquiries and resolve any issues promptly. * Collaborate ...

Chick'n Out

FOH Staff Members

Rochester, NY

$15 - $20/hr

Handle cash transactions and operate the POS system effectively. * Assist in training new staff members on FOH procedures. * Address customer inquiries and resolve any issues promptly. * Collaborate ...

Chick-fil-A Greece

Front of House Team Member

Greece, NY · On-site

$15 - $16/hr

The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. We offer you a great work environment, a fair pay, education ...

Chick-fil-A Greece

Front of House Team Member

Greece, NY · On-site

$16 - $17/hr

The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. We offer you a great work environment, a fair pay, education ...

Chick-fil-A

Daytime Team Member (FOH&BOH)

Rochester, NY

$16.25 - $17/hr

Position Type: * FOH and Kitchen Hybrid Hours Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first ...

Chick-fil-A

Closing Team Member (FOH&BOH)

Rochester, NY · On-site

$16.25 - $17.50/hr

Front & Back of House (Hybrid Role) Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from ...

Chick-fil-A

Jefe de equipo (FOH y BOH)

Rochester, NY

$17 - $19/hr

Este puesto puede requerir que trabajes tanto en el FOH como en el BOH *Los beneficios solo se aplican a empleados a tiempo completo La mayoría de los restaurantes Chick-fil-A ® son gestionados por ...

Chick'n Out

BOH Staff

Rochester, NY

$16 - $20/hr

... * Assist in inventory management, including receiving and storing food supplies. * Collaborate with front-of-house staff to ensure timely and accurate meal delivery. * Support the team during peak ...

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Foh Assistant information

What are FOH Assistants?

FOH Assistants, or Front of House Assistants, are staff members who support the smooth operation of the customer-facing areas of a business, such as restaurants, theaters, or event venues. Their responsibilities typically include greeting guests, taking reservations, serving food and drinks, clearing tables, and ensuring a pleasant customer experience. FOH Assistants work closely with other front of house staff and often coordinate with the kitchen or back of house team to meet service standards. Strong communication and organizational skills are essential for this role.

What is the difference between Foh Assistant vs Front Desk Receptionist?

AspectFoh AssistantFront Desk Receptionist
CredentialsHigh school diploma or equivalent; hospitality or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front office, assisting guests, handling reservationsReception area, greeting visitors, managing calls
Employer & IndustryHotels, resorts, hospitality industryOffices, clinics, hospitality settings

Both roles involve customer service and front-line interaction, but a Foh Assistant typically works in a hotel environment assisting with reservations and guest needs, while a Front Desk Receptionist may work in various industries, focusing on greeting visitors and managing inquiries. The roles share similar credentials and work environments but differ in specific duties and industry focus.

What are the key skills and qualifications needed to thrive as a FOH (Front of House) Assistant, and why are they important?

To thrive as a FOH Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and reservation platforms is typically required. Excellent communication, teamwork, and problem-solving abilities help you provide a positive guest experience and handle high-pressure situations. These skills ensure efficient service, customer satisfaction, and smooth front-of-house operations in hospitality settings.

What are some common challenges faced by FOH Assistants and how can they be managed effectively?

FOH Assistants often encounter challenges such as handling high-pressure situations during peak service times, maintaining clear communication between the kitchen and front of house, and ensuring customer satisfaction in a fast-paced environment. Effective time management, staying organized, and proactively anticipating customer needs can help overcome these obstacles. Building strong teamwork skills and staying adaptable are key to thriving in this role, as FOH Assistants frequently collaborate with servers, hosts, and kitchen staff to deliver seamless service.
What are popular job titles related to Foh Assistant jobs in Rochester, NY? For Foh Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Foh Assistant jobs in Rochester, NY look for? The top searched job categories for Foh Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Foh Assistant jobs? Cities near Rochester, NY with the most Foh Assistant job openings:
Foh Assistant jobs near you

FOH Staff Members

Chick'n Out

Rochester, NY

$15 - $20/hr

Full-time

Posted 23 days ago

Job description

About the Role:
Join the Chick'n Out team in Rochester, NY as a Front of House (FOH) Staff Member! We are looking for enthusiastic individuals who are passionate about providing exceptional service in a fun and fast-paced environment. We are looking to bulk up on our staff as we get into the busy season of the year. 

Responsibilities:
  • Greet and engage customers with a warm and friendly demeanor.
  • Take customer orders accurately and efficiently.
  • Prepare and serve food and beverages according to company standards.
  • Maintain cleanliness and organization of the dining area and service stations.
  • Handle cash transactions and operate the POS system effectively.
  • Assist in training new staff members on FOH procedures.
  • Address customer inquiries and resolve any issues promptly.
  • Collaborate with kitchen staff to ensure timely service and quality food delivery.
Requirements:
  • Previous experience in a restaurant or customer service role preferred.
  • Strong communication skills and a positive attitude.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Must be available to work flexible hours, including evenings and weekends.
  • Basic math skills for handling cash and transactions.
  • Food safety certification is a plus.
  • Team player with a passion for excellent customer service.
  • Must be at least 18 years old.
About Us:
Chick'n Out has been serving the Rochester community delicious, high-quality chicken dishes for over 5 years. Our customers love our commitment to fresh ingredients and friendly service, while our employees appreciate a supportive work environment and opportunities for growth.