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Foh Assistant Jobs in Rochester, NY (NOW HIRING)

Chick'n Out

FOH Manager

Rochester, NY · On-site

$15 - $25/hr

Chick'n Out -- Front of House Leadership Role Summary The FOH Shift Lead supports daily operations by running smooth, consistent shifts, coaching the team, and protecting the guest experience. This ...

Chick'n Out

FOH Manager

Rochester, NY · On-site

$15 - $25/hr

Chick'n Out -- Front of House Leadership Role Summary The FOH Shift Lead supports daily operations by running smooth, consistent shifts, coaching the team, and protecting the guest experience. This ...

Chick'n Out

FOH Manager

Rochester, NY · On-site

$15 - $25/hr

Training & development Chick'n Out -- Front of House Leadership Role Summary The FOH Shift Lead supports daily operations by running smooth, consistent shifts, coaching the team, and protecting the ...

Chick-fil-A

FOH Director

Rochester, NY · On-site

$22 - $25/hr

The Front of House (FOH) Operations Manager is critical to our organization's purpose and our ability to execute our vision. The FOH Operations Manager will be entrusted with leading and directing ...

Chick-fil-A

Front of House Team Member

Rochester, NY · On-site

$16 - $17/hr

Competitive pay Front of House Team Member Responsibilities: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Honor and encourage others ...

Chick-fil-A

Front of House Team Member

Penfield, NY

$16 - $18/hr

Competitive pay Front of House Team Member Responsibilities: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Honor and encourage others ...

Posted today

Popeyes

Cashier / Front of House Team Member

Webster, NY · On-site

$14 - $15/hr

Opening for a Cashier / Front of House Team Member Position Are you looking for a fun and dynamic work environment where your friendly attitude and enthusiasm are valued? Do you want a job that ...

Popeyes

Cashier / Front of House Team Member

Webster, NY · On-site

$14 - $15/hr

Opening for a Cashier / Front of House Team Member Position Are you looking for a fun and dynamic work environment where your friendly attitude and enthusiasm are valued? Do you want a job that ...

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Foh Assistant information

What is a foh assistant?

FOH Assistants, or Front of House Assistants, are staff members who support the smooth operation of the customer-facing areas of a business, such as restaurants, theaters, or event venues. Their responsibilities typically include greeting guests, taking reservations, serving food and drinks, clearing tables, and ensuring a pleasant customer experience. FOH Assistants work closely with other front of house staff and often coordinate with the kitchen or back of house team to meet service standards. Strong communication and organizational skills are essential for this role.

What is the difference between Foh Assistant vs Front Desk Receptionist?

AspectFoh AssistantFront Desk Receptionist
CredentialsHigh school diploma or equivalent; hospitality or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front office, assisting guests, handling reservationsReception area, greeting visitors, managing calls
Employer & IndustryHotels, resorts, hospitality industryOffices, clinics, hospitality settings

Both roles involve customer service and front-line interaction, but a Foh Assistant typically works in a hotel environment assisting with reservations and guest needs, while a Front Desk Receptionist may work in various industries, focusing on greeting visitors and managing inquiries. The roles share similar credentials and work environments but differ in specific duties and industry focus.

What are the key skills and qualifications needed to thrive as a foh assistant?

To thrive as a FOH Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and reservation platforms is typically required. Excellent communication, teamwork, and problem-solving abilities help you provide a positive guest experience and handle high-pressure situations. These skills ensure efficient service, customer satisfaction, and smooth front-of-house operations in hospitality settings.

What are some common challenges faced by foh assistants and how can they be managed effectively?

FOH Assistants often encounter challenges such as handling high-pressure situations during peak service times, maintaining clear communication between the kitchen and front of house, and ensuring customer satisfaction in a fast-paced environment. Effective time management, staying organized, and proactively anticipating customer needs can help overcome these obstacles. Building strong teamwork skills and staying adaptable are key to thriving in this role, as FOH Assistants frequently collaborate with servers, hosts, and kitchen staff to deliver seamless service.
What are popular job titles related to Foh Assistant jobs in Rochester, NY? For Foh Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Foh Assistant jobs in Rochester, NY look for? The top searched job categories for Foh Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Foh Assistant jobs? Cities near Rochester, NY with the most Foh Assistant job openings:
Foh Assistant jobs near you
Infographic showing various Foh Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

FOH Manager

Chick'n Out

Rochester, NY • On-site

$15 - $25/hr

Full-time

Posted 12 days ago

Job description

Chick’n Out — Front of House Leadership

Role Summary  
The FOH Shift Lead supports daily operations by running smooth, consistent shifts, coaching the team, and protecting the guest experience. This role is the first layer of leadership on the floor and ensures all FOH standards, SOPs, and service expectations are met.
Key Responsibilities

  • Lead FOH shifts with clear communication and strong situational awareness
  • Run pre‑shift huddles and assign roles based on staffing and volume
  • Maintain a clean, stocked, organized FOH throughout the shift
  • Deliver consistent hospitality and resolve guest issues professionally
  • Support counter service, expo, and dining room flow during peak hours
  • Complete FOH checklists, line checks, and cleanliness standards
  • Monitor ticket times and coordinate with BOH for smooth service
  • Enforce uniform, hygiene, and safety standards
  • Provide real‑time coaching and support for FOH team members
  • Document shift issues and communicate updates to leadership
Shift Coverage Expectation

  • FOH Shift Leads are the first point of contact for FOH call‑outs
  • Attempt to find coverage before escalating
  • Cover the shift themselves when no other coverage is available
  • Communicate call‑outs and coverage outcomes to leadership
Skills & Traits

  • Strong communicator; calm under pressure
  • Reliable, consistent, and accountable
  • Guest‑focused with high personal standards
  • Able to coach respectfully and correct quickly
  • Team‑first mindset with leadership presence
Requirements

  • Full‑time availability (35–40 hours/week)
  • Weekend and peak‑day availability
  • Prior FOH or leadership experience preferred
Compensation & Growth

  • Competitive hourly pay
  • Performance‑based incentives
  • Growth path toward FOH Coordinator / Offensive Coordinator roles