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Foh Assistant Jobs in Rochester, NY (NOW HIRING)

Chick-fil-A

Front of House Team Member

Rochester, NY

$16 - $17/hr

Competitive pay Front of House Team Member Responsibilities: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Honor and encourage others ...

Popeyes

Prep Cook / Back of House Team Member

Rochester, NY · On-site

$14 - $17.75/hr

Communicate effectively with cooks, front-of-house team, and managers * Follow all food safety and sanitation procedures strictly * Assist with dishwashing, trash, and end-of-day cleaning tasks

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Foh Assistant information

What are FOH Assistants?

FOH Assistants, or Front of House Assistants, are staff members who support the smooth operation of the customer-facing areas of a business, such as restaurants, theaters, or event venues. Their responsibilities typically include greeting guests, taking reservations, serving food and drinks, clearing tables, and ensuring a pleasant customer experience. FOH Assistants work closely with other front of house staff and often coordinate with the kitchen or back of house team to meet service standards. Strong communication and organizational skills are essential for this role.

What is the difference between Foh Assistant vs Front Desk Receptionist?

AspectFoh AssistantFront Desk Receptionist
CredentialsHigh school diploma or equivalent; hospitality or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front office, assisting guests, handling reservationsReception area, greeting visitors, managing calls
Employer & IndustryHotels, resorts, hospitality industryOffices, clinics, hospitality settings

Both roles involve customer service and front-line interaction, but a Foh Assistant typically works in a hotel environment assisting with reservations and guest needs, while a Front Desk Receptionist may work in various industries, focusing on greeting visitors and managing inquiries. The roles share similar credentials and work environments but differ in specific duties and industry focus.

What are the key skills and qualifications needed to thrive as a FOH (Front of House) Assistant, and why are they important?

To thrive as a FOH Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and reservation platforms is typically required. Excellent communication, teamwork, and problem-solving abilities help you provide a positive guest experience and handle high-pressure situations. These skills ensure efficient service, customer satisfaction, and smooth front-of-house operations in hospitality settings.

What are some common challenges faced by FOH Assistants and how can they be managed effectively?

FOH Assistants often encounter challenges such as handling high-pressure situations during peak service times, maintaining clear communication between the kitchen and front of house, and ensuring customer satisfaction in a fast-paced environment. Effective time management, staying organized, and proactively anticipating customer needs can help overcome these obstacles. Building strong teamwork skills and staying adaptable are key to thriving in this role, as FOH Assistants frequently collaborate with servers, hosts, and kitchen staff to deliver seamless service.
What are popular job titles related to Foh Assistant jobs in Rochester, NY? For Foh Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Foh Assistant jobs in Rochester, NY look for? The top searched job categories for Foh Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Foh Assistant jobs? Cities near Rochester, NY with the most Foh Assistant job openings:
Foh Assistant jobs near you
Infographic showing various Foh Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Front of House Team Member

Front of House Team Member

Chick-fil-A Greece

Greece, NY

$15 - $16/hr

Other

Re-posted 12 hours ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,552 frontline employees who took The Breakroom Quiz

14th of 104 rated fast food restaurants

Job description

Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.
Here at chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven owner Operator who is personally vested in your success.
Your Success is our Success
We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.
Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests.
Salary: $15.00 - $16.00 per hour.
The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service.
We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities.
Job opportunities as Customer Service/FOH Team Member are generally offered as full time or part time restaurant job.
Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Requirements/Responsibilities

Restaurant Customer Service / Cashier / FOH Crew Member / Team Member Requirements & Responsibilities
We are looking for applicants who exhibit the following qualities:
* Consistency and Reliability
* Cheerful and Positive Attitude
* Values Teamwork
* Loves Serving and Helping Others
Applicants must be able to:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
Applicants will also be expected to be able to work on their feet for several hours at a time.
Customer Service / Cashier / FOH Crew Member / Team Member is generally offered as full time or part time restaurant job.
Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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