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Focus Group Participant Jobs (NOW HIRING)

The Fedcap Group

Participant Success Advisor

Lewiston, ME · On-site

$20.20/hr

Fedcap Families, amember of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

The Fedcap Group

Participant Success Advisor

Caribou, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

Sago

Conference Center Manager

New York, NY · On-site

$60K/yr

As a Conference Center Manager at our focus group facility, your leadership role is multifaceted ... Assure all participant compensation is processed and reports are accurate. * Assist in the ...

Sago

Conference Center Manager

New York, NY · On-site

$60K/yr

As a Conference Center Manager at our focus group facility, your leadership role is multifaceted ... Assure all participant compensation is processed and reports are accurate. * Assist in the ...

Fedcap

Participant Success Advisor

South Paris, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

Fedcap

Participant Success Advisor

Lewiston, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

Fedcap

Participant Success Advisor

Caribou, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

Easterseals

Participant Success Advisor

Lewiston, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become ... Our specific focus areas include case management, work readiness, vocational and employer based ...

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How much do focus group participant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for focus group participant in the United States is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.79 per hour, depending on experience, location, and employer.

What is a Focus Group Participant job?

A Focus Group Participant is someone who takes part in moderated discussions or surveys to provide opinions on products, services, or ideas. Companies and organizations use these insights to improve their offerings. Participants are typically selected based on demographics, behaviors, or interests relevant to the research. These sessions can take place in person or online, and participants are often compensated for their time.

What are the key skills and qualifications needed to thrive in the Focus Group Participant position, and why are they important?

To thrive as a Focus Group Participant, you need strong communication skills, active listening, and the ability to articulate honest opinions and feedback clearly. No special technical tools or certifications are required, but familiarity with online meeting platforms or survey tools can be helpful for virtual sessions. Dependability, openness, and professionalism are key soft skills that set exemplary participants apart. These qualities ensure that feedback is genuine, relevant, and valuable to organizations seeking consumer insights.

What does a typical focus group session involve and how should I prepare?

A typical focus group session involves participating in guided discussions—either in-person or virtually—where you will be asked to share your opinions, preferences, and experiences about a product, service, or concept. Sessions usually last between one to two hours, and you'll be expected to engage actively, respect others' viewpoints, and provide thoughtful, honest feedback. It's helpful to arrive on time, review any materials provided in advance, and be prepared to discuss your thoughts openly. You may also be required to sign a confidentiality agreement to protect proprietary information. Successful participants listen attentively, contribute constructively, and help create a respectful, collaborative discussion environment.

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What cities are hiring for Focus Group Participant jobs? Cities with the most Focus Group Participant job openings:
What are the most commonly searched types of Focus Group Participant jobs? The most popular types of Focus Group Participant jobs are:
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Focus Group Participant jobs near you
Infographic showing various Focus Group Participant job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $31,772 per year, or $15.3 per hour.

Participant Success Advisor

The Fedcap Group

South Paris, ME

$20.20/hr

Full-time

Posted yesterday

Job description

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Paris, ME! This person will act as front-line resource for participants as they navigate service with Fedcap and take steps towards greater self-sufficiency.  Apply today to be contacted by a member of our recruiting team!

Position Key Highlights:

  • Earn a minimum $20.20/hour+ (starting) pay in this amazing role where you will be helping people in a unique way to improve their economic stability and that of their family! 
  • Hours are full-time, during the office hours of Monday - Friday, 8:00am - 4:30pm. 
  • Fedcap Families offers all full-time employees a comprehensive benefits package, as well as on the job training!

JOB SUMMARY   

The Participant Success Advisor works as part of a fast-paced, tech savvy, detail-oriented, people-facing team performing a variety of customer service and administrative tasks to support program participants in their journey and achievement of overall contract requirements.

Responsibilities

  • Acts as "host" for the Opportunity Center creating a warm and welcoming environment for participants and all visitors.
  • Acts as staff to the "Participant Success Center" answering calls, assisting participants and routing calls as needed.
  • Calls program participants to schedule their Welcome Meeting with their Career Advisor and prepare them for participation. 
  • Liaises with participants to prepare and submit support service requests aligned with activities in a participant's Career Plan.  Collects needed documentation in support of requests. 
  • Communicates daily with funders.
  • Shows significant attention to detail, ensuring accuracy of submissions in a tight turnaround.
  • Runs reports in FedcapCARES and uses data to plan daily tasks.
  • Conducts phone calls and sends out reminders via regular mail and text messaging to participants about their scheduled appointments and activities. 
  • Determines if a reasonable circumstance exists for participants who have been absent.
  • Documents all contact with participants in the case management system in well-written, concise case notes. 
  • Responds to immediate requests via email and portal chat feature, by answering questions regarding program requirements as well as documenting and addressing participant concerns.
  • Conducts daily case audits to ensure program and eligibility requirements are met.
  • Promotes Fedcap Inc. Positively at every opportunity with participants, coworkers, and external stakeholders, understanding and articulating the full services and benefits we offer to customers.
  • Upholds all agency policies and expectations in performing their job.
  • Demonstrate drive to deliver performance in line with key performance indicators and performance targets.
  • Actively role models our Fedcap values throughout all aspects of their work and interactions with others.
  • Quality is the responsibility of all Fedcap Inc. staff members and must be reflected in all interactions and documentation with participants and stakeholders.

QUALIFICATIONS    

  • High school diploma, GED or equivalent education AND 2 years experience in front-facing, customer service, reception, front desk, office assistant, clerical or office-based human services role. 
  • Valid driver's license and reliable transportation
  • Demonstrated track record for providing exceptional customer service.


The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Mission:  Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website:  https://fedcapinc.org/

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