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Floral Customer Service Jobs (NOW HIRING)

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Floral Designer

San Francisco, CA · On-site

$30 - $35/hr

This role combines floral design, luxury customer service, and day-to-day shop operations. The ideal candidate has a strong eye for color and composition, enjoys working directly with customers, and ...

Be Seen First

Floral Designer

San Francisco, CA · On-site

$30 - $35/hr

This role combines floral design, luxury customer service, and day-to-day shop operations. The ideal candidate has a strong eye for color and composition, enjoys working directly with customers, and ...

If you are experienced in Floral Designs, have a great customer service skill set and can work well ... as a team member this is the job for you! Floral Designer - Job qualifications: · 2 + years of ...

If you are experienced in Floral Designs, have a great customer service skill set and can work well ... as a team member this is the job for you! Floral Designer - Job qualifications: · 2 + years of ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

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Lily Palmer is a modern floral gift brand redefining what flowers mean in travel spaces. From ... Prior experience in retail sales, hospitality, or customer service. * Strong attention to detail ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Floral Designer

Gloucester, MA · On-site

$15 - $23/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Posted today

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Posted today

Floral Designer

Puyallup, WA · On-site

$17.38 - $26.15/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

New

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Floral Customer Service information

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$9

$18

$26

How much do floral customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for floral customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a floral customer service role and how can they be managed?

In a Floral Customer Service position, one of the main challenges is handling time-sensitive orders, especially during peak seasons like Valentine's Day or Mother's Day, when demand surges. Managing customer expectations regarding flower availability and delivery times can also be tricky. Strong organizational skills and clear communication with both customers and the floral design team are essential to navigate these challenges successfully. Being proactive in resolving issues and providing personalized service helps build customer loyalty and ensures a positive experience.

What is a floral customer service representative?

Floral Customer Service representatives are professionals who assist customers with purchasing flowers and floral arrangements, whether in-store, online, or over the phone. They help customers select suitable products, answer questions about flower care and availability, process orders, and resolve any issues or complaints. These representatives also coordinate deliveries and ensure customer satisfaction by providing knowledgeable and friendly service. Their role is crucial in creating a positive shopping experience and building customer loyalty in the floral industry.

What is the difference between Floral Customer Service vs Floral Sales Associate?

AspectFloral Customer ServiceFloral Sales Associate
Primary RoleAssist customers with inquiries, order processing, and resolving issuesSell floral products, recommend arrangements, and promote sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentRetail floral shops, customer service countersRetail floral stores, sales floors
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

Floral Customer Service focuses on assisting customers with inquiries and resolving issues, while Floral Sales Associates actively promote and sell floral products. Both roles require strong communication skills and work in retail floral environments, but their primary responsibilities differ.

What are the key skills and qualifications needed to thrive as a floral customer service representative?

To thrive in Floral Customer Service, you need strong customer service skills, attention to detail, and basic knowledge of floral products, often supported by a high school diploma or relevant retail experience. Familiarity with point-of-sale (POS) systems, order management software, and inventory tracking tools is typically required. Excellent communication, patience, and problem-solving abilities help you create positive customer experiences and efficiently handle special requests. These skills and qualities are vital to ensuring customer satisfaction, timely order fulfillment, and the overall success of the floral business.
More about Floral Customer Service jobs
What cities are hiring for Floral Customer Service jobs? Cities with the most Floral Customer Service job openings:
What job categories do people searching Floral Customer Service jobs look for? The top searched job categories for Floral Customer Service jobs are:
Infographic showing various Floral Customer Service job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Account Executive New Jersey Area

A. Perri Farms Inc

Bayport, NY • Remote

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago


Job description

Company Overview

A. Perri Farms, Inc. is an aggressive and growing modern floral import wholesale distributor that combines the buying power, sourcing, and sales of a large company with the personal feel and culture of a smaller more personable business entity.

We offer our employees the opportunity to succeed, advance, and make independent decisions. Our employees work as a team to ultimately provide a quality experience to our expanding customer base. We encourage feedback between all employees and foster an atmosphere where we work together to accomplish a great day's work. Management is easily accessible, and if any issues come up, they are dealt with promptly.

Job Summary

Looking for an Account Executive with an existing wholesale floral customer base in the Northern New Jersey Area. Compensation is commensurate with experience, total number of accounts, and total overall annual sales.

Job Duties

  • Job Activities will include:
  • Managing the sales, customer service and collections for your client base.
  • Primarily a work from home position with peppering in visits to customers as you deem necessary and very occasional visits to our main location on Long Island.
  • Developing new accounts in the New Jersey area and in any other service area we physically deliver to which includes in New York the following counties and areas:  Suffolk, Nassau, Brooklyn, Queens, Bronx, Manhattan, Staten Island, Westchester, and Rockland.  It also includes significant areas of Connecticut as well.
  • Hours are to be determined by you and your client base.

Qualifications and Skills

  • Candidates must be responsible and trustworthy individuals who are detail oriented. You must be self motivated, very organized, and computer literate with experience using Microsoft Word, Microsoft Excel.
  • Comfort with phone and digital driven sales.
  • Must be presently employed with a wholesale floral distributor that services the northern to central New Jersey area. 
  • Floral sales experience are a must.  Supply sales experience is a bonus.
  • Must have a loyal client following.
  • comfort and familiarity with the major social media platforms (Facebook, Instagram, and Pinterest) and effective use of them is important.
  • To note, all contact and correspondence will be fully confidential.

Benefits and Perks

A. Perri Farms Inc. has been a growing stable company for more than 30 years. We work hard to accommodate the needs of our employees, and work with our employees when personal challenges arise. We seek to give you the best possible opportunities to have a challenging career and maintain quality of life outside of work.

Benefits to working at A. Perri Farms:

  • Paid holidays
  • Accrued paid vacation time.
  • Health benefits
  • Simple IRA with company match
  • Employee discount on our products
  • Upward mobility

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