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Floral Customer Service Jobs (NOW HIRING)

Hive Collective

Floral Designer

West Palm Beach, FL · On-site

$22/hr

Effective communication and customer service skills. * Reliability, flexibility, and openness to ... Floral design certifications are a plus. * Continuous hand manipulation, including grasping and ...

Vallarta Supermarkets

Floral Lead

Duarte, CA · On-site

$19.86 - $22.55/hr

Floral Lead FT Store: Duarte #79 Wage: $19.86 - $22.55 Type: full-time Join the Vallarta ... customer service, product quality, and beautiful presentations. This role is responsible for ...

Hive Collective

Floral Designer

West Palm Beach, FL · On-site

$22/hr

Effective communication and customer service skills. * Reliability, flexibility, and openness to ... Floral design certifications are a plus. * Continuous hand manipulation, including grasping and ...

Albertsons

Floral Designer

Cedar Hill, TX · On-site

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

New

Albertsons

Floral Designer

Frisco, TX · On-site

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Albertsons

Floral Manager

Groton, MA · On-site

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Albertsons

Floral Designer

Duncanville, TX · On-site

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Albertsons

Floral Designer

Grand Coulee, WA · On-site

$17.38 - $26.15/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

New

Albertsons

Floral Designer

Anaheim, CA · On-site

$17 - $23.10/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

New

Albertsons

Floral Designer

Snohomish, WA

$17.38 - $26.15/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

New

Albertsons

Floral Designer

Argyle, TX · On-site

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

McKeever Price Chopper

Floral Manager

Lenexa, KS · On-site

Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsibilities * Manage day to day Floral Department operations. * Ensuring the proper supervision of Floral ...

Albertsons

Floral Manager

Irving, TX · On-site

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Albertsons

Floral Designer

South Portland, ME · On-site

$15.10 - $15.25/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Albertsons

Floral Manager

Roswell, NM · On-site

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

Albertsons

Floral Designer

Leavenworth, WA · On-site

$17.38 - $18.88/hr

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Albertsons

Floral Designer

Frisco, TX

Familiar with floral perishability, seasonality, and care requirements. · Customer Service Skills : Ability to engage with customers, uncover their needs, and translate their ideas into beautiful ...

Albertsons

Floral Manager

Lubbock, TX · On-site

Join us for an exciting opportunity as a Floral Department Manager, where creativity, customer service, and merchandising excellence come together. At Albertsons Companies, we are looking for team ...

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Floral Customer Service information

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$9

$18

$26

How much do floral customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for floral customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a floral customer service representative?

Floral Customer Service representatives are professionals who assist customers with purchasing flowers and floral arrangements, whether in-store, online, or over the phone. They help customers select suitable products, answer questions about flower care and availability, process orders, and resolve any issues or complaints. These representatives also coordinate deliveries and ensure customer satisfaction by providing knowledgeable and friendly service. Their role is crucial in creating a positive shopping experience and building customer loyalty in the floral industry.

What are the key skills and qualifications needed to thrive as a floral customer service representative?

To thrive in Floral Customer Service, you need strong customer service skills, attention to detail, and basic knowledge of floral products, often supported by a high school diploma or relevant retail experience. Familiarity with point-of-sale (POS) systems, order management software, and inventory tracking tools is typically required. Excellent communication, patience, and problem-solving abilities help you create positive customer experiences and efficiently handle special requests. These skills and qualities are vital to ensuring customer satisfaction, timely order fulfillment, and the overall success of the floral business.

What are some common challenges faced in a floral customer service role and how can they be managed?

In a Floral Customer Service position, one of the main challenges is handling time-sensitive orders, especially during peak seasons like Valentine's Day or Mother's Day, when demand surges. Managing customer expectations regarding flower availability and delivery times can also be tricky. Strong organizational skills and clear communication with both customers and the floral design team are essential to navigate these challenges successfully. Being proactive in resolving issues and providing personalized service helps build customer loyalty and ensures a positive experience.

What is the difference between Floral Customer Service vs Floral Sales Associate?

AspectFloral Customer ServiceFloral Sales Associate
Primary RoleAssist customers with inquiries, order processing, and resolving issuesSell floral products, recommend arrangements, and promote sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentRetail floral shops, customer service countersRetail floral stores, sales floors
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

Floral Customer Service focuses on assisting customers with inquiries and resolving issues, while Floral Sales Associates actively promote and sell floral products. Both roles require strong communication skills and work in retail floral environments, but their primary responsibilities differ.

More about Floral Customer Service jobs

What cities are hiring for Floral Customer Service jobs?

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What job categories do people searching Floral Customer Service jobs look for?

The top searched job categories for Floral Customer Service jobs are:

Floral Customer Service jobs near you
Infographic showing various Floral Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Floral Designer

Hive Collective

West Palm Beach, FL • On-site

$22/hr

Full-time, Part-time

Posted 22 days ago

Key responsibilities

  • Advise customers on floral arrangements and handle floral production from start to finish.

  • Collaborate with clients to customize floral arrangements and create digital mood boards within budget.

  • Assist with event processes, including ordering, installation, and collaboration with interior designers.

Job description

Position: Floral Designer

Reports to: Floral Manager

Full-Time or Part-Time

Position starts at $22/hour

Final rate based on experience


POSITION SUMMARY: 

The Floral Designer at Hive Collective is responsible for advising customers on suitable floral arrangement selections and handling floral production from start to finish. This includes floral clerical tasks and plant maintenance. The ideal candidate is team-oriented, maintains design versatility, and stays up to date with floral design industry trends.

Seeking a Seasonal Part-Time or Full-Time Floral Designer. 

Note: Please submit both your resume and your portfolio for this role. Your application must include your portfolio to be reviewed.



POSITION EXPECTATIONS: 


Client Experience & Sales 

  • Provide a positive client experience by being friendly, intuitive, and informative. 
  • Welcome clients with sincerity and enthusiasm to create a warm and memorable experience. 
  • Maintain an active floor presence, demonstrating openness and availability. 
  • Proactively address and resolve client concerns with care. 
  • Handle client floral requests in-store, by phone, or email, and ensure timely delivery. 
  • Complete checkout processes with accuracy and efficiency. 


Floral Design & Production 

  • Ensure floral design production aligns with Hive’s standard of excellence. 
  • Advise customers on floral care and maintenance. 
  • Maintain proper watering and storage of plants to prevent wilting, diseases, or pest infections. 
  • Follow Hive’s brand standards for selecting and arranging flowers. 
  • Consult with clients to customize floral arrangements based on preferences and specifications. 
  • Lead event processes from start to finish as delegated. 
  • Ideate simple to complex event details and close clientele concept pitches. 
  • Create digital, on-brand mood boards and develop floral and supply lists within budget and project scope. 


Event & Project Collaboration 

  • Collaborate with interior designers on special projects as delegated. 
  • Help out our floral team with large events from ordering to installation.


Workplace Maintenance 

  • Assist with keeping all workspaces clean, safe, and organized, including cleaning buckets, floral boxes, trash breakdown, and recycling. 


Benefits For You:  

  • Dynamic and supportive work environment that values and prioritizes God, family, and work.  
  • Opportunities for professional growth and development  
  • Engaging and collaborative company culture  
  • 50% Hive Collective employee discount to you and immediate family members  
  • Holidays off; No work on Sundays


COMPETENCIES: 

  • Artistic and creative with a high-end design eye. 
  • Strong team collaboration and proactive communication. 
  • Ability to resolve conflicts with clear, direct communication. 
  • Excellent organizational skills and resourcefulness. 
  • Effective communication and customer service skills. 
  • Reliability, flexibility, and openness to change. 
  • Ability to receive and provide constructive feedback. 
  • Attention to detail and action-oriented. 
  • Proficiency in Microsoft Office, Mac operating systems, iOS devices, and Google applications.

Hourly Range:

Starts at $22 per hour


Requirements:
  • High school diploma or GED. 
  • Minimum 4 years of experience in the floral industry. 
  • Minimum 3 years of experience in customer service or retail. 
  • Proven floral design experience supported by a portfolio. 
  • Floral design certifications are a plus. 
  • Continuous hand manipulation, including grasping and exemplary skills. 
  • Reaching above the head and shoulder level. 
  • Ability to stand, walk, bend, and kneel for extended periods on hard surfaces. 
  • Exposure to extreme temperatures throughout the workday. 
  • Ability to lift and move items up to 50 lbs using appropriate techniques. 
  • Ability to maneuver around the floor, warehouse, and cash wrap. 
  • Ability to accurately judge color values. 
  • Must work effectively in environments with dust, pollen, and particulates.