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Floral Customer Service Jobs (NOW HIRING)

VIKKEEDEES FLORAL DESIGN

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Floral Designer & Wedding and Event Specialist

Patchogue, NY · On-site

VikkeeDee's Floral Design is seeking an experienced Lead Floral Designer & Wedding Specialist to ... Leading installations & managing a team; delivering exceptional customer service. We're looking for ...

Arapahoe Floral

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Floral Designer

Greenwood Village, CO · On-site

$20/hr

You should also have excellent customer service skills, as some of your time will be spent working ... Possess 1-2 years of floral design experience in a retail flower shop or weddings/events. * Ready ...

VIKKEEDEES FLORAL DESIGN

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Floral Designer & Wedding and Event Specialist

Patchogue, NY · On-site

VikkeeDee's Floral Design is seeking an experienced Lead Floral Designer & Wedding Specialist to ... Leading installations & managing a team; delivering exceptional customer service. We're looking for ...

McKeever Price Chopper

Floral Designer

Lenexa, KS · On-site

Floral Designer Create Beauty. Celebrate Moments. Brighten Days at McKeever's Price Chopper ... Excellent customer service and communication skills * Comfortable working independently and in a ...

Posted today

MCKEEVER ENTERPRISES INC

Floral Designer

Lenexa, KS · On-site

Floral Designer Create Beauty. Celebrate Moments. Brighten Days at McKeever's Price Chopper ... Excellent customer service and communication skills * Comfortable working independently and in a ...

Posted today

McKeever Price Chopper

Floral Designer

Lenexa, KS

Floral Designer Create Beauty. Celebrate Moments. Brighten Days at McKeever's Price Chopper ... Excellent customer service and communication skills * Comfortable working independently and in a ...

Posted today

McKeever Price Chopper

Floral Designer

Lees Summit, MO · On-site

Floral Designer Create Beauty. Celebrate Moments. Brighten Days at McKeever's Price Chopper ... Excellent customer service and communication skills * Comfortable working independently and in a ...

New

McKeever Price Chopper

Floral Designer

Lees Summit, MO · On-site

Floral Designer Create Beauty. Celebrate Moments. Brighten Days at McKeever's Price Chopper ... Excellent customer service and communication skills * Comfortable working independently and in a ...

New

Joyful Florist LLC

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Floral Designer

Charleston, SC · On-site

$18 - $19/hr

Excellent customer service skills * Demonstrated knowledge of different flower types, arrangement styles, and floral conditioning * Ability to lift up to 60 lbs * Availability to work events during ...

Robert C Torres

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Robert C Torres

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Pete's Fresh Market

Floral Service Clerk

Oak Park, IL · On-site

$15 - $18/hr

The Floral Service Clerk must smile, greet, and be courteous to customers. S/he must work with management and all other associates to provide a high level of customer service, be punctual, assist in ...

Robert C Torres

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Joyful Florist LLC

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Floral Designer

Charleston, SC · On-site

$18 - $19/hr

Excellent customer service skills * Demonstrated knowledge of different flower types, arrangement styles, and floral conditioning * Ability to lift up to 60 lbs * Availability to work events during ...

Pete's Fresh Market

Floral Service Clerk

New Lenox, IL · On-site

$15 - $18/hr

The Floral Service Clerk must smile, greet, and be courteous to customers. S/he must work with management and all other associates to provide a high level of customer service, be punctual, assist in ...

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Floral Customer Service information

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How much do floral customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for floral customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a floral customer service role and how can they be managed?

In a Floral Customer Service position, one of the main challenges is handling time-sensitive orders, especially during peak seasons like Valentine's Day or Mother's Day, when demand surges. Managing customer expectations regarding flower availability and delivery times can also be tricky. Strong organizational skills and clear communication with both customers and the floral design team are essential to navigate these challenges successfully. Being proactive in resolving issues and providing personalized service helps build customer loyalty and ensures a positive experience.

What is a floral customer service representative?

Floral Customer Service representatives are professionals who assist customers with purchasing flowers and floral arrangements, whether in-store, online, or over the phone. They help customers select suitable products, answer questions about flower care and availability, process orders, and resolve any issues or complaints. These representatives also coordinate deliveries and ensure customer satisfaction by providing knowledgeable and friendly service. Their role is crucial in creating a positive shopping experience and building customer loyalty in the floral industry.

What is the difference between Floral Customer Service vs Floral Sales Associate?

AspectFloral Customer ServiceFloral Sales Associate
Primary RoleAssist customers with inquiries, order processing, and resolving issuesSell floral products, recommend arrangements, and promote sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentRetail floral shops, customer service countersRetail floral stores, sales floors
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

Floral Customer Service focuses on assisting customers with inquiries and resolving issues, while Floral Sales Associates actively promote and sell floral products. Both roles require strong communication skills and work in retail floral environments, but their primary responsibilities differ.

What are the key skills and qualifications needed to thrive as a floral customer service representative?

To thrive in Floral Customer Service, you need strong customer service skills, attention to detail, and basic knowledge of floral products, often supported by a high school diploma or relevant retail experience. Familiarity with point-of-sale (POS) systems, order management software, and inventory tracking tools is typically required. Excellent communication, patience, and problem-solving abilities help you create positive customer experiences and efficiently handle special requests. These skills and qualities are vital to ensuring customer satisfaction, timely order fulfillment, and the overall success of the floral business.
More about Floral Customer Service jobs
What cities are hiring for Floral Customer Service jobs? Cities with the most Floral Customer Service job openings:
What job categories do people searching Floral Customer Service jobs look for? The top searched job categories for Floral Customer Service jobs are:
Floral Customer Service jobs near you
Infographic showing various Floral Customer Service job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Floral - Floral Manager

Broulim's Supermarkets, Inc.

Alpine, WY • On-site

Full-time

Re-posted 27 days ago

Broulim's rating

5.5

Company rating: 5.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

88th of 122 rated grocery stores

Job description

Job Title: Floral Manager
Primary Supervisor: Produce Manager
Status: Non-Exempt
Join our team at Broulim's as a Floral! We're seeking a creative and customer-focused individual to oversee our floral department and provide exceptional service to our customers. If you have a passion for flowers and enjoy creating beautiful arrangements, apply now!
Job Summary: As a Floral at Broulim's, you will be responsible for managing all aspects of the floral department, including ordering flowers, designing arrangements, and assisting customers with their floral needs. You will work closely with the store management team to ensure the department meets sales targets and delivers outstanding customer service.
Examples of Duties:
  • Create visually appealing floral arrangements for various occasions, including weddings, birthdays, and holidays.

  • Order flowers and floral supplies from vendors and maintain inventory levels to meet customer demand.

  • Arrange flowers in vases, bouquets, and other containers according to customer preferences and design standards.

  • Provide knowledgeable assistance to customers in selecting flowers, plants, and accessories for their needs.

  • Keep the floral department clean, organized, and well-stocked at all times, including maintaining proper storage and handling of flowers.

  • Monitor sales trends and customer feedback to identify opportunities for product improvement and promotions.

  • Work collaboratively with other departments to cross-promote floral products and enhance overall store sales.

  • Handle customer inquiries, complaints, and special orders with professionalism and efficiency.

  • Follow safety protocols and regulatory guidelines to ensure the proper handling and disposal of floral products.

  • Perform routine maintenance tasks, such as watering plants, trimming flowers, and cleaning floral equipment.

Knowledge:
  • Knowledge of different types of flowers, plants, and floral design techniques.

  • Understanding of floral industry trends, seasonal availability, and pricing factors.

  • Familiarity with basic principles of color theory, proportion, and balance in floral arrangements.

Skills:
  • Strong creativity and artistic ability to design unique and attractive floral arrangements.

  • Excellent customer service skills to interact with customers in a friendly and helpful manner.

  • Attention to detail and precision to ensure quality and consistency in floral designs.

  • Effective communication skills to convey information clearly and professionally to customers and colleagues.

  • Ability to work efficiently in a fast-paced environment and prioritize tasks to meet deadlines.

Abilities:
  • Ability to work independently with minimal supervision, as well as collaboratively as part of a team.

  • Flexibility to adapt to changing customer preferences and seasonal variations in flower availability.

  • Physical stamina and dexterity to stand for extended periods, lift and move heavy objects, and perform repetitive tasks.

  • Creative problem-solving skills to address customer requests and resolve issues effectively.

Minimum Qualifications:
  • High school diploma or equivalent.

  • Previous experience in floral design or a related field preferred.

  • Knowledge of basic computer applications, such as email and spreadsheet software.

  • Availability to work flexible hours, including evenings, weekends, and holidays, as needed.

  • Ability to obtain any required licenses or certifications for handling and selling floral products.

What Broulim's employees say

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