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Floral Customer Service Jobs (NOW HIRING)

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VikkeeDee's Floral Design is seeking an experienced Lead Floral Designer & Wedding Specialist to ... Leading installations & managing a team; delivering exceptional customer service. We're looking for ...

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VikkeeDee's Floral Design is seeking an experienced Lead Floral Designer & Wedding Specialist to ... Leading installations & managing a team; delivering exceptional customer service. We're looking for ...

The ideal candidate has previous floral design and customer service experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

The ideal candidate has previous floral design and customer service experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

The ideal candidate has previous floral design and customer service experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

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Floral Designer

Charleston, SC · On-site

$18 - $19/hr

Excellent customer service skills * Demonstrated knowledge of different flower types, arrangement styles, and floral conditioning * Ability to lift up to 60 lbs * Availability to work events during ...

Floral Service Clerk

Oak Park, IL · On-site

$15 - $18/hr

The Floral Service Clerk must smile, greet, and be courteous to customers. S/he must work with management and all other associates to provide a high level of customer service, be punctual, assist in ...

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Floral Designer

Charleston, SC · On-site

$18 - $19/hr

Excellent customer service skills * Demonstrated knowledge of different flower types, arrangement styles, and floral conditioning * Ability to lift up to 60 lbs * Availability to work events during ...

Lily Palmer is a modern floral gift brand redefining what flowers mean in travel spaces. From ... Prior experience in retail sales, hospitality, or customer service. * Strong attention to detail ...

Floral Service Clerk

New Lenox, IL · On-site

$15 - $18/hr

The Floral Service Clerk must smile, greet, and be courteous to customers. S/he must work with management and all other associates to provide a high level of customer service, be punctual, assist in ...

Floral Designer

Riverside, CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Floral Clerk

Duarte, CA · On-site

$19.34 - $22.55/hr

Customer Service: Smile, greet, and assist customers with courtesy and respect. * Floral Arrangements: Create custom and display arrangements; maintain plants through watering, culling, and rotation ...

Floral Designer

Baltimore, MD · On-site

$15 - $20/hr

If you are experienced in Floral Designs, have a great customer service skill set and can work well ... as a team member this is the job for you! Floral Designer - Job qualifications: · 2 + years of ...

If you are experienced in Floral Designs, have a great customer service skill set and can work well ... as a team member this is the job for you! Floral Designer - Job qualifications: · 2 + years of ...

Floral Service Clerk

Villa Park, IL · On-site

$15 - $18/hr

The Floral Service Clerk must smile, greet, and be courteous to customers. S/he must work with management and all other associates to provide a high level of customer service, be punctual, assist in ...

Showing results 21-40

Floral Customer Service information

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$9

$18

$26

How much do floral customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for floral customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a floral customer service representative?

Floral Customer Service representatives are professionals who assist customers with purchasing flowers and floral arrangements, whether in-store, online, or over the phone. They help customers select suitable products, answer questions about flower care and availability, process orders, and resolve any issues or complaints. These representatives also coordinate deliveries and ensure customer satisfaction by providing knowledgeable and friendly service. Their role is crucial in creating a positive shopping experience and building customer loyalty in the floral industry.

What are the key skills and qualifications needed to thrive as a floral customer service representative?

To thrive in Floral Customer Service, you need strong customer service skills, attention to detail, and basic knowledge of floral products, often supported by a high school diploma or relevant retail experience. Familiarity with point-of-sale (POS) systems, order management software, and inventory tracking tools is typically required. Excellent communication, patience, and problem-solving abilities help you create positive customer experiences and efficiently handle special requests. These skills and qualities are vital to ensuring customer satisfaction, timely order fulfillment, and the overall success of the floral business.

What are some common challenges faced in a floral customer service role and how can they be managed?

In a Floral Customer Service position, one of the main challenges is handling time-sensitive orders, especially during peak seasons like Valentine's Day or Mother's Day, when demand surges. Managing customer expectations regarding flower availability and delivery times can also be tricky. Strong organizational skills and clear communication with both customers and the floral design team are essential to navigate these challenges successfully. Being proactive in resolving issues and providing personalized service helps build customer loyalty and ensures a positive experience.

What is the difference between Floral Customer Service vs Floral Sales Associate?

AspectFloral Customer ServiceFloral Sales Associate
Primary RoleAssist customers with inquiries, order processing, and resolving issuesSell floral products, recommend arrangements, and promote sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentRetail floral shops, customer service countersRetail floral stores, sales floors
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

Floral Customer Service focuses on assisting customers with inquiries and resolving issues, while Floral Sales Associates actively promote and sell floral products. Both roles require strong communication skills and work in retail floral environments, but their primary responsibilities differ.

More about Floral Customer Service jobs

What cities are hiring for Floral Customer Service jobs?

Cities with the most Floral Customer Service job openings:

What job categories do people searching Floral Customer Service jobs look for?

The top searched job categories for Floral Customer Service jobs are:

Infographic showing various Floral Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer service and team support associate

Liz Stewart Floral Design, Inc.

Jacksonville Beach, FL • On-site

$13 - $18/hr

Other

Posted 4 days ago


Job description

Company Description


Liz Stewart Floral Design is a high end-custom floral design studio in Jacksonville Beach, Florida. We provide creative and unique daily designs, custom wedding/special event design and installation, as well as weekly/monthly floral subscriptions.


Our ideal candidate will be a positive, energetic and versatile individual with excellent communication skills who is ready to learn and assist our team and valued customers. Knowledge/experience in floral/plant design would be ideal; willingness to learn our style and protocol is more important.


Role Description


This is a full-time on-site role for a Customer Service and Team Support Associate located in Jacksonville Beach, FL. The associate will be responsible for "front of house" duties that include excellent, friendly customer service, both in person and on the phone, can-do support of team members and designers, and other "back of house" tasks (i.e. washing buckets and vases, cleaning, etc.) Daily tasks include answering customer inquiries, assisting with order processing, coordinating with the team to fulfill customer needs, maintaining accurate records, and coordinating daily deliveries.


Qualifications

  • Strong Interpersonal and Communication skills
  • Ability to work effectively as a team and independently
  • Proficiency in using customer service software and tools
  • Some college or equivalent
  • Able to work long hours on your feet
  • Knowledge of the beaches and surrounding neighborhoods
  • Able to lift up to 25 pounds
  • Some weekend availability/late night pick-up availability required
  • A good sense of humor and eclectic music taste preferred
  • Experience in floral design and retail is a plus