ZipRecruiter

Log In

1

Floral Customer Service Jobs (NOW HIRING)

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 | Company Vehicle Provided Location: Dallas, TX- Field Based role with 100% territory travel Bring ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 | Company Vehicle Provided Location: Dallas, TX- Field Based role with 100% territory travel Bring ...

Floral Image

Customer Service Representative

Denver, CO · On-site

$70K/yr

Position Overview Field Sales & Customer Service Representative (Hybrid Role) Join Our Growing Team at Floral Image North America Full-Time | Base Salary: $55,000 + Commission | Company Vehicle ...

Floral Image

Customer Service Representative

Dallas, TX · On-site

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 | Company Vehicle Provided Location: Dallas, TX- Field Based role with 100% territory travel Bring ...

Floral Image

Customer Service Representative

Newark, NJ · On-site

$70K/yr

At Floral Image North America, we help businesses create beautiful, welcoming environments with ... Customer Relationship Building * Field Service Coordination * Business Development & Sales Growth ...

Floral Image

Customer Service Representative

Denver, CO · On-site

$70K/yr

Position Overview Field Sales & Customer Service Representative (Hybrid Role) Join Our Growing Team at Floral Image North America Full-Time | Base Salary: $55,000 + Commission | Company Vehicle ...

Events by Floral Sensations

Floral Designer

CA · On-site

$17.50 - $18.50/hr

The ideal candidate has previous customer service or floral design experience, a great design eye, and a friendly, positive attitude. Responsibilities * Create floral arrangements for daily orders ...

Fulshear Floral Design

Floral Designer

Fulshear, TX

$15 - $20/hr

... customer service. The ideal candidate will have experience designing everyday arrangements ... Floral design experience is preferred, but we are also open to training the right person who has a ...

Griffin's Floral Design

Floral Designer

New Albany, OH · On-site

$12 - $18/hr

Part Time / Full Time Floral Designer & Customer Service. Hours will vary. Holiday busy cycles mandatory as are Saturday's.This position is ideal for the right candidate that possesses excellent ...

Griffin's Floral Design

Floral Designer

New Albany, OH · On-site

$12 - $18/hr

Full Time and Part Time Openings Available. Part Time / Full Time Floral Designer & Customer Service. Hours will vary. Holiday busy cycles mandatory as are Saturday's. This position is ideal for the ...

next page

Showing results 1-20

All JobsFloral Customer Service Jobs

Floral Customer Service information

See salary details

$9

$18

$26

How much do floral customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for floral customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a floral customer service role and how can they be managed?

In a Floral Customer Service position, one of the main challenges is handling time-sensitive orders, especially during peak seasons like Valentine's Day or Mother's Day, when demand surges. Managing customer expectations regarding flower availability and delivery times can also be tricky. Strong organizational skills and clear communication with both customers and the floral design team are essential to navigate these challenges successfully. Being proactive in resolving issues and providing personalized service helps build customer loyalty and ensures a positive experience.

What is a floral customer service representative?

Floral Customer Service representatives are professionals who assist customers with purchasing flowers and floral arrangements, whether in-store, online, or over the phone. They help customers select suitable products, answer questions about flower care and availability, process orders, and resolve any issues or complaints. These representatives also coordinate deliveries and ensure customer satisfaction by providing knowledgeable and friendly service. Their role is crucial in creating a positive shopping experience and building customer loyalty in the floral industry.

What is the difference between Floral Customer Service vs Floral Sales Associate?

AspectFloral Customer ServiceFloral Sales Associate
Primary RoleAssist customers with inquiries, order processing, and resolving issuesSell floral products, recommend arrangements, and promote sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentRetail floral shops, customer service countersRetail floral stores, sales floors
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

Floral Customer Service focuses on assisting customers with inquiries and resolving issues, while Floral Sales Associates actively promote and sell floral products. Both roles require strong communication skills and work in retail floral environments, but their primary responsibilities differ.

What are the key skills and qualifications needed to thrive as a floral customer service representative?

To thrive in Floral Customer Service, you need strong customer service skills, attention to detail, and basic knowledge of floral products, often supported by a high school diploma or relevant retail experience. Familiarity with point-of-sale (POS) systems, order management software, and inventory tracking tools is typically required. Excellent communication, patience, and problem-solving abilities help you create positive customer experiences and efficiently handle special requests. These skills and qualities are vital to ensuring customer satisfaction, timely order fulfillment, and the overall success of the floral business.
More about Floral Customer Service jobs
What cities are hiring for Floral Customer Service jobs? Cities with the most Floral Customer Service job openings:
What job categories do people searching Floral Customer Service jobs look for? The top searched job categories for Floral Customer Service jobs are:
Floral Customer Service jobs near you
Infographic showing various Floral Customer Service job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Floral Customer Service Team Member

Flowerama San Antonio TX

San Antonio, TX

$14.50 - $19.50/hr

Full-time, Part-time

Re-posted 24 days ago

Job description

Full Time and Part Time Openings Available.

We are looking for a friendly and dedicated Floral Customer Service Team Member to join our team. In this role, you will be the primary point of contact for customers, assisting with orders, answering inquiries and providing exceptional service.

Roles & Responsibilities:

- Greet customers warmly and assist with inquiries, orders, and product recommendations
- Process customer orders accurately, including in-person, phone and online orders
- Provide information on floral products, pricing, and availability
- Handle customer complaints and issues with professionalism, working to resolve them promptly
- Assist with coordinating delivery schedules and ensuring timely delivery of orders
- Support the floral design team with basic tasks
- Keep the sales floor and workspaces clean and organized
- Process flowers and maintain flower buckets, tools and coolers
- Problem-solving skills and a positive attitude

Preferred Skills (not required):

- Previous experience in customer service, preferably in a retail or floral setting
- Familiarity with floral industry trends and products
- Experience with order management software

Work Hours:
- Available to work a rotating schedule including days, evenings and weekends and holidays

Benefits:
  • Flexible Schedule
  • Employee Discount
  • Fun Team Environment

#hc196374