ZipRecruiter

Log In

1

Float Customer Service Representative Jobs (NOW HIRING)

Bar Harbor Bank & Trust

$15.25 - $20.75/hr

As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed In a Float Customer Service Representative role ...

next page

Showing results 1-20

People also search for

All JobsFloat Customer Service Representative Jobs

Float Customer Service Representative information

See salary details

$9

$18

$26

How much do float customer service representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for float customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Float Customer Service Representative, and why are they important?

To thrive as a Float Customer Service Representative, you need strong interpersonal skills, proficiency in problem-solving, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically expected. Adaptability, excellent communication, and the ability to quickly learn new processes help you excel in various branches or departments. These skills are vital for providing consistent, high-quality service and ensuring smooth operations across multiple locations.

How does being a Float Customer Service Representative differ from a traditional customer service role in terms of work environment and responsibilities?

As a Float Customer Service Representative, you will be assigned to multiple branches or departments, filling in where coverage is needed the most. This means you'll quickly adapt to different teams, systems, and customer bases, which can be both challenging and rewarding. You'll need strong communication skills and flexibility, as your daily tasks and locations may change frequently. This dynamic environment provides excellent opportunities to learn from various teams and can often lead to faster career growth due to your broad exposure and adaptability.

What is the difference between Float Customer Service Representative vs Customer Service Associate?

AspectFloat Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMultiple locations or departments, flexible schedulingSingle location, standard shifts
Employer & IndustryBanking, retail, healthcare; used by companies needing flexible staffingRetail, hospitality, call centers; common entry-level role
Comparison Search IntentUnderstanding flexible staffing rolesEntry-level customer service roles

The Float Customer Service Representative and Customer Service Associate roles share similar credentials and work environments, but the float position offers flexibility across departments or locations. The float role is ideal for those seeking varied experience and adaptable schedules, while the associate role provides stability in a single setting. Both roles are essential in customer service industries, but the float position is more suited for dynamic staffing needs.

What is a Float Customer Service Representative?

A Float Customer Service Representative is a flexible employee who works across multiple branches or departments within an organization, often filling in for absent team members or during peak periods. Their primary role is to provide customer support, handle inquiries, and resolve issues, while adapting quickly to different teams and environments. Float representatives are valuable because they help maintain consistent service levels and ensure smooth operations even when staffing needs fluctuate.
More about Float Customer Service Representative jobs
What job categories do people searching Float Customer Service Representative jobs look for? The top searched job categories for Float Customer Service Representative jobs are:
Float Customer Service Representative jobs near you
Infographic showing various Float Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Floating Customer Service Representative- Bangor, ME

Floating Customer Service Representative- Bangor, ME

Bar Harbor Bank & Trust

Waterville, ME • On-site

$16 - $21.75/hr

Full-time

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Bar Harbor Bank & Trust rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 141 rated banks

Job description

Floating Customer Service Representative- Bangor, ME

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time Floating Customer Service Representative role for our Bangor, Maine area, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

  • Process a variety of basic transactions for customers, with limited differences or errors.
  • Responsible for efficiently carrying out opening and closing procedures.
  • Navigate effectively through frontline software applications.
  • Basic understanding of bank products.
  • Learning to recognize the opportunity to cross-sell and make partner referrals
  • Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

Apply