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Flight Service Manager Jobs in Madison, WI (NOW HIRING)

SC Aviation, Inc.

Aircraft Technician

Janesville, WI · On-site

... flight before scheduled flights begin departure • Performing required operational checks as ... management services. We've been offering a "world class" business aviation experience for almost 70 ...

Menzies Aviation

Lavatory and Water Agent

Madison, WI · On-site

$19/hr

Actively participate in the Safety Management System (SMS) * Operate specialized service vehicles ... Communicate effectively with ramp agents, supervisors, and flight crews * Ensure service is ...

Tommy's Express Car Wash

Shift Leader

Portage, WI · On-site

$16/hr

Provide quick and friendly guest service to our guests within the car wash * Exceed Guest ... in Flight Deck 1 is executing proper dialogue * Team Member Relations: * Aid in managing the team ...

Menzies Aviation

Lavatory and Water Agent

Madison, WI · On-site

$13 - $17/hr

Actively participate in the Safety Management System (SMS) * Operate specialized service vehicles ... Communicate effectively with ramp agents, supervisors, and flight crews * Ensure service is ...

State of Wisconsin

Aircraft Mechanic Supervisor

Madison, WI · On-site

$74K - $96K/yr

The State of Wisconsin's flight department is a professional team that serves a diverse customer ... Wisconsin Enterprise Air Services operates a fleet consisting of four turbine engines and 15 piston ...

UW Health

RN - Access Center

Madison, WI · On-site

$40.30 - $60.45/hr

... Med Flight or CHETA (Children's Hospital Emergency Transport Ambulance). These services are ... Recent experience in phone triage, phone processing, discharge planning, or case management ...

UWHealth

RN - Access Center

Madison, WI

... Med Flight or CHETA (Children's Hospital Emergency Transport Ambulance). These services are ... Recent experience in phone triage, phone processing, discharge planning, or case management ...

UWHealth

RN - Access Center

Madison, WI · On-site

... Med Flight or CHETA (Children's Hospital Emergency Transport Ambulance). These services are ... Recent experience in phone triage, phone processing, discharge planning, or case management ...

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Flight Service Manager information

What is a flight service manager?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How does a flight service manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are the key skills and qualifications needed to thrive as a flight service manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How do you become a flight service manager?

To become a flight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, aviation management, or related fields. Relevant experience in customer service or airline operations is essential, along with strong leadership, communication, and organizational skills; some roles may require certification or training in airline safety and procedures.

How much does a flight service manager make?

A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. They oversee customer service operations on flights and may require certifications in customer service or aviation safety.

What are popular job titles related to Flight Service Manager jobs in Madison, WI?

For Flight Service Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Flight Service Manager jobs in Madison, WI look for?

The top searched job categories for Flight Service Manager jobs in Madison, WI are:

Flight Service Manager jobs near you
Infographic showing various Flight Service Manager job openings in Madison, WI as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Food and Beverage Banquet Manager

Homma Talent

Madison, WI • On-site

$85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description


We are seeking an experienced Food & Beverage Banquet Manager to oversee the day-to-day operations of the banquet and event services at a prestigious AAA Four-Diamond hotel in Wisconsin. The ideal candidate will have a strong background in managing banquet operations, with a passion for delivering exceptional guest experiences. You will supervise banquet staff, including assistant managers and supervisors, ensuring seamless event execution, compliance with health and safety regulations, and profitability. The Banquet Manager plays a hands-on role in organizing and overseeing event room setups, service execution, and maintenance of banquet equipment, ensuring every event meets the highest standards of excellence and leaves a lasting impression on guests.
Responsibilities
  • Oversee daily banquet operations, ensuring efficient service and seamless event execution, from setup to tear down.
  • Lead, supervise, and train banquet staff, including assistant managers and supervisors, to ensure high performance and adherence to service standards.
  • Supervise event room setup, ensuring proper placement of linens, silverware, china, glassware, and other necessary items, while maintaining cleanliness and inventory.
  • Monitor event floor operations, ensuring all banquet staff and service stations are functioning properly throughout events.
  • Handle guest complaints promptly and professionally, ensuring guest satisfaction during all events.
  • Manage banquet payroll and gratuity distribution, ensuring timely and accurate processing of staff hours and compensation.
  • Collaborate with the kitchen team on menu planning and event-specific requirements, ensuring a diverse and appealing food and beverage selection.
  • Ensure compliance with local health, safety, and sanitation regulations, as well as liquor laws and hotel SOPs.
  • Conduct pre-event meetings with service staff to review event details, timing, and expectations, ensuring flawless execution.
  • Maintain appropriate staffing levels for all events, adjusting schedules to meet hotel needs while controlling labor costs.
  • Prepare and submit financial reports, including banquet billing, post-event charges, and revenue reports to management.
  • Partner with the Sales and Catering departments to ensure smooth client hand-offs and coordinate event details from planning to execution.
  • Monitor inventory and oversee the ordering process, ensuring PAR levels are maintained and equipment is ready for use.
  • Develop and enforce banquet SOPs to increase operational efficiency and maintain service standards during events.
  • Ensure emergency procedures are known and followed by all banquet staff, including safety protocols and accident prevention measures.

Requirements
  • Bachelor's degree in hospitality management.
  • Minimum of 3 years of experience as a Banquet Manager, preferably in a high-volume hotel or resort setting.
  • Strong knowledge of food and beverage preparation techniques, health and sanitation regulations, and local liquor laws.
  • Proven experience in managing budgets, payroll, and ensuring financial performance within banquet operations.
  • Excellent organizational and communication skills, with the ability to manage multiple tasks in a fast-paced, high-pressure environment.
  • Customer service-oriented, with strong problem-solving skills and the ability to handle guest complaints professionally and efficiently.
  • Experience in training and developing staff, ensuring a high-performance team environment.
  • Ability to work a flexible schedule, including nights, weekends, and public holidays, to meet the needs of event operations.
  • Strong attention to detail with the ability to prioritize and multitask effectively.
  • Proficiency in using computer software related to banquet operations, including event management systems and Microsoft Office.
  • Ability to operate banquet equipment, including coffee machines, hot boxes, soda dispensers, Bain Maries, and beer taps.
  • Must be able to lift, push, or pull a minimum of 50 lbs when required
  • Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation on Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer.

Benefits
  • Relocation:
    • TN Visa sponsorship for qualified candidates from Mexico and Canada.
    • One-way flight from home city to the U.S.
    • Temporary housing and transportation provided during the first four weeks of employment.

  • General:
    • Competitive salary: $85,000-88,000 USD annually.
    • Vacation and PTO after 1 year
    • 401K contribution matching and voluntary life insurance.
    • Insurance Plans including Medical, Dental and Vision.
    • Discounts to our 3 onsite restaurants.
    • Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels.
    • Discounted onsite parking for team members or a Madison Metro bus pass.

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