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Flight Service Coordinator Jobs (NOW HIRING)

Elevate Jet

Charter Flight Logistics Coordinator

Plano, TX · On-site

$18.25 - $24.25/hr

Description: Job Title- Charter Flight Logistics Coordinator Department- Elevate Digital ... Perform coordination of services for contracted trips for clients, including communication with ...

Leidos

Network Administrator

Fort Worth, TX

$73K - $132K/yr

Description Leidos' Flight Service Program in the Homeland - Air Traffic sector currently has an ... Coordinates third-party maintenance for network and office automation equipment and troubleshoots ...

Leidos

Network Administrator

Fort Worth, TX · On-site

$73K - $132K/yr

Leidos' Flight Service Program in the Homeland - Air Traffic sector currently has an opening in our ... Coordinates third-party maintenance for network and office automation equipment and troubleshoots ...

Leidos

Network Administrator

Fort Worth, TX · On-site

$73K - $132K/yr

Leidos' Flight Service Program in the Homeland - Air Traffic sector currently has an opening in our ... Coordinates third-party maintenance for network and office automation equipment and troubleshoots ...

Tradewind

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Inform guests of flight delays via SMS system and phone * Assist and educate guests of passport and visa requirements * Diplomatically resolve travel-related issues * Pursue resolutions to trip ...

Jets.com

Flight Coordinator

Norwell, MA · On-site

... level service with a fast-paced, team-driven culture. We're passionate about aviation, problem ... As a Flight Coordinator , you'll play a key role in managing private aviation logistics from start ...

Tradewind Aviation

Scheduled Service Coordinator

Oxford, CT

$19.50 - $24.75/hr

Inform guests of flight delays via SMS system and phone * Assist and educate guests of passport and visa requirements * Diplomatically resolve travel-related issues * Pursue resolutions to trip ...

Tradewind Aviation

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Inform guests of flight delays via SMS system and phone * Assist and educate guests of passport and visa requirements * Diplomatically resolve travel-related issues * Pursue resolutions to trip ...

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Flight Service Coordinator information

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How much do flight service coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for flight service coordinator in the United States is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Flight Service Coordinator vs Flight Operations Specialist?

AspectFlight Service CoordinatorFlight Operations Specialist
CredentialsFAA certifications, customer service trainingFAA certifications, safety protocols
Work EnvironmentAirports, airline offices, customer serviceAirlines, flight planning, safety oversight
Employer & IndustryCommercial airlines, private jet servicesAirlines, charter companies, aviation industry
Search & Comparison IntentCustomer service, flight support rolesFlight planning, safety, operations

Flight Service Coordinators primarily focus on passenger support, scheduling, and customer service at airports, while Flight Operations Specialists handle flight planning, safety procedures, and operational oversight. Both roles require FAA certifications and work within the aviation industry, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as a Flight Service Coordinator, and why are they important?

To thrive as a Flight Service Coordinator, you need strong organizational skills, attention to detail, and a background in aviation or hospitality, often supported by relevant certifications such as IATA or FAA training. Familiarity with airline reservation systems, flight planning software, and regulatory compliance tools is typically required. Exceptional communication, customer service, and problem-solving abilities help you manage passenger needs and coordinate with crew and ground staff. These skills ensure smooth flight operations, enhance passenger satisfaction, and support safety and regulatory compliance throughout each journey.

What are Flight Service Coordinators?

Flight Service Coordinators are professionals responsible for managing and overseeing the in-flight services provided to passengers. They coordinate with cabin crew, ground staff, and catering teams to ensure a seamless and comfortable travel experience. Their duties often include handling special passenger requests, ensuring compliance with safety and service standards, and resolving any in-flight issues. Flight Service Coordinators play a key role in maintaining the quality and consistency of airline services.

What are the main challenges a Flight Service Coordinator faces during irregular operations or flight delays?

As a Flight Service Coordinator, managing irregular operations such as delays or cancellations can be challenging due to the need to quickly adjust service logistics and communicate changes to both crew and passengers. Coordinators must collaborate closely with ground staff, catering, and flight crews to ensure that service standards are maintained despite disruptions. Strong problem-solving skills and the ability to remain calm under pressure are crucial for effectively handling these situations and maintaining a positive travel experience.
What cities are hiring for Flight Service Coordinator jobs? Cities with the most Flight Service Coordinator job openings:
What are the most commonly searched types of Flight Service jobs? The most popular types of Flight Service jobs are:
What states have the most Flight Service Coordinator jobs? States with the most job openings for Flight Service Coordinator jobs include:
Flight Service Coordinator jobs near you
Customer Service Coordinator (PT)

Customer Service Coordinator (PT)

CORPORATE FLIGHT MANAGEMENT INC

Smyrna, TN • On-site

$16.75 - $22/hr

Part-time

Retirement, PTO

Posted 22 days ago

Job description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Part-Time Employee Benefits & Compensation Overview
As a part-time employee of Contour, you are eligible for the following benefits and programs:
401(k) Savings Plan
  • Eligibility begins the first day of the month following your hire date.
  • The Company offers a matching contribution up to 6% of your eligible compensation.
  • Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave
  • Accrual of up to 56 hours of paid sick leave per year.
  • Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours
  • Eligible to receive vacation hours on January 1st following your hire date.
  • These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges
  • NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence
  • Eligible for various types of leave, including:
    • Medical Leave
    • Non-Medical Family Care Leave
    • Maternity and Paternity Leave
    • Personal Leave
  • Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details
  • Contour offers a competitive salary based on your prior work experience.

Equal Employment Opportunity
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.
Join Our Growing Team
Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Key Responsibilities
  • Coordinate and manage system-wide flight disruptions within the Company's operational systems, ensuring timely, accurate, and customer-focused communication to internal and external stakeholders.
  • Serve as a key liaison between the Systems Operations Center (SOC), Reservations, airport stations, and leadership teams to support consistent passenger recovery efforts across the network.
  • Anticipate passenger needs during delays, cancellations, and irregular operations (IROPs), proactively coordinating re-accommodations, service recovery, and customer communication strategies.
  • Monitor passenger connections, flight delays, and operational impacts to minimize disruption and improve the overall customer experience.
  • Support Reservations and Customer Care teams during peak call volumes, disruption events, and large-scale recovery situations.
  • Assist with VIP, group travel, and special handling situations requiring elevated customer service attention and operational coordination.
  • Maintain and coordinate alternate transportation resources and recovery plans for IROP situations, including hotel, ground transportation, and other passenger recovery solutions.
  • Create, maintain, and manage customer service training materials, operational resources, and process documentation.
  • Research, track, and report on irregular operations trends, customer impact, and service recovery opportunities to support continuous improvement initiatives.
  • Monitor and report customer service performance metrics (KPIs), including guest impact, operational recovery effectiveness, and station performance trends.
  • Maintain compliance with all company policies, procedures, safety standards, and customer service expectations.
  • Perform additional duties as assigned by leadership.

  • Be at least 18 years of age.
  • Ability to accept assignment at the Contour Corporate Headquarters in Smyrna, TN.
  • Ability to travel up to 25% of the time (primarily planned station support and training).
  • Experience with HRIS, LMS, or other training/knowledge-management systems preferred.
  • Knowledge of employment-related regulations, customer service best practices, and operational compliance standards preferred.
  • Must have a high school diploma or GED equivalent
  • Experience working for a Part 135 Charter Operations preferred
  • Experience in luxury sales preferred
  • Willing to be scheduled as an after-hours on-call person in rotation with other personnel to include weekends and holidays.
  • Must be willing to carry a mobile phone or other similar communications and be accessible 24/7 as needed.
  • Must be able to negotiate and close.
  • Must have a valid driver's license and good driving record.
  • Be authorized by law to work in the United States and able to travel in and out of the United States.
  • Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.
  • Able to pass a required 10-year work history review and submit to criminal history records check.
  • Must understand, read, and write English.
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
  • Possess strong leadership, interpersonal and organizational skills.
  • Must have well-developed people skills and ability to work with a variety of personalities.
  • Able to coordinate multiple priorities and meet deadlines.
  • Able to handle interruptions and a fast-paced environment.
  • Maintain strong attention to detail.
  • Be self-motivated and able to motivate others
  • Excellent interpersonal and conflict resolutions skills.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Thorough knowledge of employment-related laws and regulations.
  • Ability to manage multiple complex projects simultaneously.
  • Excellent communication skills both written and verbal delivered with tact and professionalism.
  • Ability to work independently and as part of a team.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

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