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Flight Information Service Officer Jobs (NOW HIRING)

... service toward customers, visitors, and coworkers. * Adherence to and compliance with information ... Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver ...

Flight Coordinator

Anchorage, AK · On-site

$26.75/hr

... service toward customers, visitors, and coworkers. * Adherence to and compliance with information ... Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver ...

... service toward customers, visitors, and coworkers. * Adherence to and compliance with information ... Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver ...

... service toward customers, visitors, and coworkers. * Adherence to and compliance with information ... Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver ...

The Service Officer is responsible for delivering an exceptional experience to members who seek ... Operates personal computer to accurately post transactions, access account information, balance ...

New

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... For further information, please review the Know Your Rights notice from the Department of Labor.

Community Service Officer Job Summary: Under the administrative supervision of the Lead Community ... information (including family medical history)

Police Service Officer

Aberdeen, WA · On-site

$5K - $6K/mo

Police Services Officers are expected to interact with members of the public and have a strong ... Provides technical and policy information about police records, processes, handles and logs ...

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... information, national or ethnic origin, disability, marital status, veteran status or any other ...

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... information, national or ethnic origin, disability, marital status, veteran status or any other ...

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... For further information, please review the Know Your Rights notice from the Department of Labor.

Community Service Officer

MN · On-site

$23.25 - $28.81/hr

ADDITIONAL EMPLOYMENT INFORMATION Position may perform fieldwork activities after scenes are safe and secured by law enforcement. Community Service Officers wear a uniform on a daily basis including ...

... service experiences every year across 43 sites throughout the United States. Built on a legacy of ... Act as the primary contact for airline partners, providing accurate and timely information.

Community Service Officer

Saint Paul, MN · On-site

$23.25 - $28.81/hr

ADDITIONAL EMPLOYMENT INFORMATION Position may perform fieldwork activities after scenes are safe and secured by law enforcement. Community Service Officers wear a uniform on a daily basis including ...

... service experiences every year across 43 sites throughout the United States. Built on a legacy of ... Act as the primary contact for airline partners, providing accurate and timely information.

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Flight Information Service Officer information

See salary details

$39.5K

$61.5K

$75.5K

How much do flight information service officer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for flight information service officer in the United States is $61,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $69,000.00 per year, depending on experience, location, and employer.

How to become a flight information service officer?

To become a flight information service officer, candidates typically need a high school diploma or equivalent, with some roles requiring a college degree in aviation, communications, or related fields. Relevant skills include good communication, situational awareness, and knowledge of air traffic control procedures; certifications or training in aviation communication may also be required. On-the-job training is common, and candidates must often pass background checks and medical examinations.

What is the difference between Flight Information Service Officer vs Air Traffic Controller?

AspectFlight Information Service OfficerAir Traffic Controller
CredentialsRelevant certifications, often including aviation safety and communication trainingAdvanced certifications, including radar and control tower licenses
Work EnvironmentAirport control rooms, communication centers, often in a team settingControl towers, radar facilities, high-stakes environment
Employer & IndustryAirports, airlines, aviation authoritiesAirports, military, civil aviation authorities
Search & Comparison IntentUnderstanding roles in airport operations, communication dutiesManaging aircraft movements, safety, and traffic flow

Flight Information Service Officers primarily handle communication and information dissemination at airports, ensuring smooth operations. In contrast, Air Traffic Controllers manage aircraft movements directly, overseeing safety and traffic flow in controlled airspace. Both roles require aviation-related certifications and work in airport or control tower environments, but their responsibilities differ significantly.

How does a Flight Information Service Officer typically collaborate with air traffic controllers and pilots during daily operations?

Flight Information Service Officers (FISOs) play a crucial role in the safe and efficient flow of air traffic by providing essential information to pilots, such as weather updates, airspace activity, and runway conditions. They regularly coordinate with air traffic controllers to ensure that information relayed to pilots is accurate and up-to-date. Effective communication and teamwork are key, as FISOs must quickly share critical updates and respond to pilot inquiries while maintaining clear records. This collaboration helps maintain situational awareness for all parties and supports overall airspace safety.

What do flight service officers do?

Flight Service Officers are responsible for providing pilots with essential information such as weather updates, flight plans, and notices to airmen. They work in control centers or airports, using communication tools and following safety protocols to ensure smooth and safe flight operations. Strong communication skills and knowledge of aviation regulations are important for this role.

What are the key skills and qualifications needed to thrive as a Flight Information Service Officer, and why are they important?

To thrive as a Flight Information Service Officer, you need strong situational awareness, excellent communication, and a solid understanding of aviation regulations, typically supported by specialized training and relevant certifications. Familiarity with radar, radio communication systems, and flight data processing tools is essential. Attention to detail, calmness under pressure, and teamwork are standout soft skills in this role. These abilities are crucial to ensure the safe and efficient flow of air traffic and effective communication with pilots and other aviation personnel.

What does a flight information officer do?

A flight information service officer provides real-time information about flight schedules, delays, and air traffic to airline staff, passengers, and air traffic controllers. They monitor radar systems, communicate with pilots and control towers, and ensure safety and efficiency in air traffic operations. Strong communication skills and knowledge of aviation regulations are essential for this role.

How hard is it to get a job with the FAA?

Securing a Flight Information Service Officer position with the FAA typically requires meeting specific eligibility criteria, including relevant education, experience, and passing written and practical exams. The hiring process can be competitive and may involve background checks and security clearances, making it important to have strong communication skills and knowledge of aviation procedures.

What are Flight Information Service Officers?

Flight Information Service Officers (FISOs) are aviation professionals responsible for providing pilots with essential information to ensure the safety and efficiency of flights, particularly at smaller airports or airfields. Unlike air traffic controllers, FISOs do not give instructions but offer advice on weather conditions, runway usage, traffic, and other relevant details. Their role is crucial in supporting pilots' situational awareness and facilitating safe aircraft movements on the ground and in the airspace around their assigned airfield. FISOs typically operate from control towers and use radio communication to interact with pilots. They play a vital part in maintaining safety, especially where full air traffic control services are not required.
More about Flight Information Service Officer jobs
What job categories do people searching Flight Information Service Officer jobs look for? The top searched job categories for Flight Information Service Officer jobs are:
Infographic showing various Flight Information Service Officer job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $61,537 per year, or $29.6 per hour.
Flight Coordinator

$26.75/hr

Full-time

Posted 13 days ago


Job description

More Information about this Job

Flight Coordinator - Anchorage, Alaska (must reside in Alaska)

Starting Pay $26.75

Transfer Capabilities across the entire GMR footprint. 

JOB SUMMARY 

Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate flight personnel in accordance with departmental procedures. Reviewing, confirming, and verifying preflight risk assessments for completeness. Responsible for monitoring, tracking, and logging progress of flights. Having situational awareness of the current and forecasted weather along the planned route of flights to assist in the safe conduct of flights. Pass critical flight information to the Pilot in Command and the Operational Control Specialists. 

RESPONSIBILITES 

  • Respond to customer needs accordingly. 
  • Understands medical terminology and adequately implements critical listening skills to accurately process air transport requests.   
  • Allocates air resources properly as the need arises by application of appropriate decision-making rules and approved protocols. 
  • Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift. 
  • Responsible for accurate and complete data entry for the shift.  
  • Responsible for generating applicable reports and checking for accuracy. 
  • Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. 
  • Relays instructions from supervisors, messages and emergency information. 
  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. 
  • Follows established parameters/formats in receiving requests for service. 
  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. 
  • Adhere to all company policies and procedures. 
  • Maintain competency and enhances professional growth and development through continuing education, conferences, and seminars. 
  • Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers. 
  • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems. 
  • Maintain all department required certifications/licensures, working knowledge of applicable center equipment and applications, attend department meetings, training sessions and participate in quality improvement activities as they relate to all established standards. 
  • Perform other duties as assigned 

QUALIFICATIONS: 

  • High school diploma or equivalent. 
  • Skilled in reading and writing English. 
  • Ability to communicate clearly on the radio and telephone. 
  • Ability to record, transmit, and report information accurately. 
  • Ability to efficiently utilize all equipment assigned to him/her. 
  • Ability to manage multiple tasks simultaneously. 
  • Possess good typing skills with speed and accuracy necessary to efficiently process emergency and non-emergency calls. 
  • Ability to understand basic computer applications. 
  • Minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher. (Preferred)

Why Choose Guardian Flight? As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

Check out our careers site benefits page to learn more about our benefit options.

Employment Type: FULL_TIME