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Flight Information Service Officer Jobs (NOW HIRING)

Empeople Credit Union

Service Officer

Moline, IL · On-site

$44K - $66K/yr

The Service Officer is responsible for delivering an exceptional experience to members who seek ... Operates personal computer to accurately post transactions, access account information, balance ...

Empeople Credit Union

Service Officer

Moline, IL · On-site

$44K - $66K/yr

The Service Officer must be extremely empathetic to member concerns while supremely confident in ... Operates personal computer to accurately post transactions, access account information, balance ...

Empeople Credit Union

Service Officer

Moline, IL

The Service Officer must be extremely empathetic to member concerns while supremely confident in ... Operates personal computer to accurately post transactions, access account information, balance ...

The GEO Group

FOOD SERVICE OFFICER

Baldwin, MI · On-site

$29/hr

Benefits Information Full-time employees will enjoy a competitive benefits package with options for ... The Food Service Officer is a correctional food service position assigned to maintain custody, care ...

Bank of Hope

Service Officer

Aiea, HI · On-site

$20 - $26.45/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... For further information, please review the Know Your Rights notice from the Department of Labor.

Hope Bank

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... information, national or ethnic origin, disability, marital status, veteran status or any other ...

Bank of Hope

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... For further information, please review the Know Your Rights notice from the Department of Labor.

Hope Bank

Service Officer

Aiea, HI · On-site

$20 - $26.45/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... information, national or ethnic origin, disability, marital status, veteran status or any other ...

City of Aberdeen

Police Service Officer

Aberdeen, WA · On-site

$5.5K - $6.7K/mo

Police Services Officers are expected to interact with members of the public and have a strong ... Provides technical and policy information about police records, processes, handles and logs ...

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... For further information, please review the Know Your Rights notice from the Department of Labor.

Hope Bank

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... information, national or ethnic origin, disability, marital status, veteran status or any other ...

Worldwide Flight Services

$17/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Communicate applicable flight information to the Captain and allocate delay reason codes as ...

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All JobsFlight Information Service Officer Jobs

Flight Information Service Officer information

See salary details

$39.5K

$61.5K

$75.5K

How much do flight information service officer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for flight information service officer in the United States is $61,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $69,000.00 per year, depending on experience, location, and employer.

Is ATC a high stress job?

Flight Information Service Officers work in a high-pressure environment where quick decision-making and attention to detail are essential. The job often involves managing multiple tasks simultaneously and responding to urgent situations, which can contribute to a high stress level. Proper training and experience help manage stress effectively in this role.

What does a flight service officer do?

A flight service officer is responsible for providing passengers with safety information, coordinating in-flight services, and assisting with boarding and deplaning procedures. They ensure compliance with safety regulations and communicate important updates during flights, often working in a team environment and requiring certification or training in aviation safety.

What is the difference between Flight Information Service Officer vs Air Traffic Controller?

AspectFlight Information Service OfficerAir Traffic Controller
CredentialsRelevant certifications, often including aviation safety and communication trainingAdvanced certifications, including radar and control tower licenses
Work EnvironmentAirport control rooms, communication centers, often in a team settingControl towers, radar facilities, high-stakes environment
Employer & IndustryAirports, airlines, aviation authoritiesAirports, military, civil aviation authorities
Search & Comparison IntentUnderstanding roles in airport operations, communication dutiesManaging aircraft movements, safety, and traffic flow

Flight Information Service Officers primarily handle communication and information dissemination at airports, ensuring smooth operations. In contrast, Air Traffic Controllers manage aircraft movements directly, overseeing safety and traffic flow in controlled airspace. Both roles require aviation-related certifications and work in airport or control tower environments, but their responsibilities differ significantly.

What is a flight information service officer?

A flight information service officer is responsible for providing pilots and air traffic controllers with up-to-date information on weather, flight conditions, and other relevant data to ensure safe and efficient air traffic operations. They typically work in air traffic control centers and require strong communication skills, attention to detail, and relevant certifications or training. The role involves monitoring multiple data sources and relaying critical information promptly.

How does a Flight Information Service Officer typically collaborate with air traffic controllers and pilots during daily operations?

Flight Information Service Officers (FISOs) play a crucial role in the safe and efficient flow of air traffic by providing essential information to pilots, such as weather updates, airspace activity, and runway conditions. They regularly coordinate with air traffic controllers to ensure that information relayed to pilots is accurate and up-to-date. Effective communication and teamwork are key, as FISOs must quickly share critical updates and respond to pilot inquiries while maintaining clear records. This collaboration helps maintain situational awareness for all parties and supports overall airspace safety.

What are the key skills and qualifications needed to thrive as a Flight Information Service Officer, and why are they important?

To thrive as a Flight Information Service Officer, you need strong situational awareness, excellent communication, and a solid understanding of aviation regulations, typically supported by specialized training and relevant certifications. Familiarity with radar, radio communication systems, and flight data processing tools is essential. Attention to detail, calmness under pressure, and teamwork are standout soft skills in this role. These abilities are crucial to ensure the safe and efficient flow of air traffic and effective communication with pilots and other aviation personnel.

How hard is it to get a job with the FAA?

Securing a Flight Information Service Officer position with the FAA typically requires meeting specific eligibility criteria, including relevant education, experience, and passing written and practical exams. The hiring process can be competitive and may involve background checks and security clearances, with candidates often needing strong communication skills and knowledge of aviation procedures.

What are Flight Information Service Officers?

Flight Information Service Officers (FISOs) are aviation professionals responsible for providing pilots with essential information to ensure the safety and efficiency of flights, particularly at smaller airports or airfields. Unlike air traffic controllers, FISOs do not give instructions but offer advice on weather conditions, runway usage, traffic, and other relevant details. Their role is crucial in supporting pilots' situational awareness and facilitating safe aircraft movements on the ground and in the airspace around their assigned airfield. FISOs typically operate from control towers and use radio communication to interact with pilots. They play a vital part in maintaining safety, especially where full air traffic control services are not required.
More about Flight Information Service Officer jobs
What job categories do people searching Flight Information Service Officer jobs look for? The top searched job categories for Flight Information Service Officer jobs are:
Flight Information Service Officer jobs near you
Infographic showing various Flight Information Service Officer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,537 per year, or $29.6 per hour.
Flight Information Coordinator

Flight Information Coordinator

Republic Airways

Portola, CA • On-site

Full-time

Posted 17 days ago

Republic Airways rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

13th of 26 rated airlines

Job description

Job Category:

Flight Operations

POSITION PURPOSE
Facilitates the dissemination of accurate and timely operational performance data in order to support the improvement of Republic's performance against customer expectations.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Researches Republic Airline's delays by utilizing various proprietary operations systems.
  • Ensures all flight information from our airline partners is represented in Republic's internal flight tracking system.
  • Develops and measures performance metrics for department and internal customer service
  • Analyzes data for actionable items and areas of improvement and collaborates with other departments to find solutions
  • Coordinates with various departments on delay resolution and prevention strategies of future delays.
  • Completes reconciliation of performance stats with partner data sets and works with partners and other departments to correct reconciliation finds
  • Responds to internal requests for delay information.
  • Assists with associate follow-up, and delegation of action items to various stakeholders.
  • Assist with Power BI tools to report out on performance with an emphasis on delays
  • Coordinates delay escalations, and items of concern within partner/customer structures.
  • Escalates corrective action issues to appropriate management within the partners' organization.
  • Provides timely information to Partners on delays being disputed
  • Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE.

Bachelor degree in Aviation Management, Analytics or similar type field.

Strong computer software skills. Proficient with Microsoft Office applications.

PREFERRED EDUCATION and/or EXPERIENCE

Prefer 1-2 years of experience in Airline Operations, Airline Customer Service or similar area.

Experience with SharePoint, Excel, Power BI, and Sabre preferable.

LANGUAGE SKILLS

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or employees of the Company.

REASONING/PROBLEM SOLVING ABILITY

Able to apply common sense understanding to assess the situation and determine the next action. Able to deal with problems involving multiple departments while treating each individual with respect.

DECISION MAKING

Makes suggestions daily on proper delay coding. Makes decisions on what items require additional information, formal follow up, or corrective action.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Able to move about the work environment.

Frequently required to stand, walk, sit, talk and hear.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Will be exposed to a busy call center like environment and low level lighting. Must be able to work a varied schedule including nights, weekends and holidays.

TRAVEL REQUIREMENTS

Up to 10%, including overnight travel.

Equal Opportunity Employer, Disability and Veteran Accommodations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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