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Flight Desk Agent Jobs (NOW HIRING)

Bags Inc.

Offsite Airline Check-in Agent GSC

Kenner, LA · On-site

$12.75 - $16.75/hr

Offsite Airline Check-in Agent Bags, a Metropolis company, is on a mission to make every moment ... desk. * Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight ...

Bartell Hotels, a CALP

Guest Service Agent

San Diego, CA · On-site

$20.50/hr

Provides courteous and efficient service to customers by operating the front desk according to ... The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The ...

Bartell Hotels

Guest Service Agent

San Diego, CA · On-site

$16 - $20.25/hr

Provides courteous and efficient service to customers by operating the front desk according to ... The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The ...

Bartell Hotels, a CALP

Guest Service Agent

San Diego, CA · On-site

$20.50/hr

Provides courteous and efficient service to customers by operating the front desk according to ... The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The ...

Bartell Hotels, a CALP

Guest Service Agent

San Diego, CA · On-site

$20.40/hr

Provides courteous and efficient service to customers by operating the front desk according to ... The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The ...

Bartell Hotels

Seasonal Guest Service Agent

San Diego, CA · On-site

$16 - $20.25/hr

Provides courteous and efficient service to customers by operating the front desk according to ... The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The ...

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Flight Desk Agent information

See salary details

$13

$19

$27

How much do flight desk agent jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for flight desk agent in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How do Flight Desk Agents typically handle high-pressure situations during peak travel times?

Flight Desk Agents often face high passenger volumes, delayed flights, and tight schedules during peak travel periods. To manage these pressures, agents rely on strong communication, problem-solving skills, and teamwork to quickly assist customers, resolve issues, and coordinate with other airport staff. Remaining calm and organized helps agents prioritize tasks efficiently, ensuring smooth passenger processing and high-quality service even in stressful situations. Many agents find that experience and on-the-job training greatly improve their ability to handle such challenges confidently.

What is the difference between Flight Desk Agent vs Ticketing Agent?

AspectFlight Desk AgentTicketing Agent
CredentialsCustomer service experience, possibly airline-specific trainingCustomer service skills, airline or travel industry knowledge
Work EnvironmentAirport or airline ticketing counters, customer service desksTravel agencies, airline ticketing offices, airport counters
Employer & IndustryAirlines, airports

Flight Desk Agents primarily assist passengers with flight information, check-ins, and customer service at airline counters or airports. Ticketing Agents focus on selling tickets, managing reservations, and processing travel documents, often working in travel agencies or airline ticket offices. While both roles require customer service skills and airline industry knowledge, Flight Desk Agents are more involved in passenger assistance at the airport, whereas Ticketing Agents handle reservations and ticket sales.

What are Flight Desk Agents?

Flight Desk Agents, also known as airline customer service agents or ticketing agents, are responsible for assisting passengers at airports. Their duties typically include checking in passengers, issuing boarding passes, processing baggage, answering questions about flights, and helping resolve travel issues. They play a key role in ensuring smooth passenger flow and providing customer service both at the check-in counters and boarding gates. Additionally, they coordinate with other airport staff to manage flight schedules and updates. Flight Desk Agents are essential for maintaining efficient airport operations and a positive travel experience.

What are the key skills and qualifications needed to thrive as a Flight Desk Agent, and why are they important?

To thrive as a Flight Desk Agent, you need strong customer service skills, attention to detail, and familiarity with airline policies, typically supported by a high school diploma or equivalent. Proficiency with airline reservation systems (such as Sabre or Amadeus), check-in software, and ticketing tools is crucial. Excellent communication, problem-solving abilities, and patience help agents effectively manage passenger inquiries and resolve issues under pressure. These skills ensure a smooth passenger experience, operational efficiency, and contribute to overall customer satisfaction in a fast-paced airport environment.
More about Flight Desk Agent jobs
What job categories do people searching Flight Desk Agent jobs look for? The top searched job categories for Flight Desk Agent jobs are:
Flight Desk Agent jobs near you
Infographic showing various Flight Desk Agent job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Sky Zone Westmont Hiring Event

Sky Zone Westmont

Westmont, IL

$14 - $16/hr

Part-time

Posted 17 days ago

Job description

Sky Zone Westmont is hosting a hiring event and we're excited to meet potential candidates for our Crew Member and Team Lead positions! We will be conducting walk-in interviews (no appointment required).
Flight Crew $14/Hour
Team Lead $16/Hour
Don't miss this opportunity to explore exciting career opportunities with our team!

Date/Times:
August 10th- 10-2PM
August 15th- 2-6PM
August 16th- 2-6PM
August 17th- 10-2PM
Location: Sky Zone Westmont 52 East Ogden Ave, Westmont IL 60559
Can’t attend? Please apply and a member of the team will reach out!
_____
Sky Zone is looking for part-time Crew Members, and part-time Team Leads to join our fun team in various departments!
All team members are required to provide friendly and fun guest experience in our trampoline parks. All positions require answering guests’ questions, keeping a fun and safe environment, and completing daily tasks.
Positions include:
  • Court Monitor/ Safety Crew
  • Party Host
  • Party Coordinators
  • Front Desk Agent
  • CafĂ© Associates
  • Team Leads
Job Duties
  • Able to stand for long periods of time and lift a minimum of 20 pounds.
  • Provide guests with a safe and enjoyable experience.
  • Conduct sales and recommendation of products based on guest needs.
  • Coordination of birthday parties and events.
  • Conduct daily, weekly, and monthly maintenance checks.
  • Assist in managing inventory on a weekly basis.
  • Support team lead in all opening and closing park procedures.
  • Act as a first responder to emergencies and respond appropriately.
  • Help maintain a clean environment; some janitorial duties will apply.
Qualifications
  • Must be 16 years of age or older for all Crew Member positions and 18 years or older for part-time Team Leads.
  • Able to stand for long periods of time and lift a minimum of 20 pounds.
  • Able to work a flexible schedule during normal business hours, including weekends and some holidays.
  • High customer volume environment experience (Retail, F amp;B, Fitness, etc.) preferred.
  • Customer Service or Sales experience is a plus.
  • Comfortable engaging with large groups of people.

Sky Zone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Sky Zone
We are purveyors of awesome and that is why working for us is so much more than a job! We are committed to providing rewarding careers and development opportunities across all departments and positions. Whether you contribute to serving our guests in our parks, or support our parks in a corporate role, we offer all team members a values-based culture, competitive pay, and diverse growth opportunities.

Apply