ZipRecruiter

Log In

1

Flexible Virtual Call Center Jobs (NOW HIRING)

Equiniti

$19/hr

Experience working in a high volume/fast paced call center (virtual call center preferred). * Resourceful and able to work independently. * Ability to quickly react to questions and refer to support ...

Equiniti

$19/hr

Experience working in a high volume/fast paced call center (virtual call center preferred). * Resourceful and able to work independently. * Ability to quickly react to questions and refer to support ...

Equiniti

$19/hr

Experience working in a high volume/fast paced call center (virtual call center preferred). * Resourceful and able to work independently. * Ability to quickly react to questions and refer to support ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to ...

Scope Services

Call Center

Saint Joseph, MI · Remote

$15 - $19/hr

Scope Services is seeking a responsible, customer-oriented Call Center Representative to handle ... Supportive virtual team environment Benefits: * 401(k) * Dental insurance * Health insurance

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Full Time: starting at $18.25/hour * Must be available to work up to 40 hours ...

Blue Sky Bank

Call Center Representative

Tulsa, OK · On-site

$14 - $17.75/hr

Perform ITM virtual/video teller services, maintaining a professional, camera-ready presence and ... Flexible, adaptable, and willing to continuously learn. * Strong analytical and problem-solving ...

Menards

Call Center

Eau Claire, WI

$18.25/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Full Time: starting at $18.25/hour * Must be available to work up to 40 hours ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Full Time: starting at $18.25/hour * Must be available to work up to 40 hours ...

mpi

Call Center Representative

Los Angeles, CA · On-site

$26/hr

A flexible team player with a positive, cooperative, and helpful attitude, adhering to ... Ability to complete all required training in classroom or in a virtual environment inclusive of ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

next page

Showing results 1-20

All JobsCall Center JobsFlexible Virtual Call Center Jobs

Flexible Virtual Call Center information

What is a Flexible Virtual Call Center?

A Flexible Virtual Call Center is a customer support operation where agents work remotely, rather than from a centralized office location. This setup allows employees to set flexible schedules and work from home or any location with a reliable internet connection. Companies use virtual call centers to provide customer service, technical support, telemarketing, or sales. The flexibility benefits both employers, who can scale staffing as needed, and employees, who gain greater work-life balance. Virtual call centers typically use cloud-based software to route calls and manage interactions.

What are the key skills and qualifications needed to thrive as a Flexible Virtual Call Center Agent, and why are they important?

To thrive as a Flexible Virtual Call Center Agent, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency are typically required. Excellent time management, adaptability, and a customer-focused attitude help agents excel in remote, fast-paced environments. These skills ensure efficient customer service, high client satisfaction, and effective performance in a flexible, remote setting.

What are some common challenges faced by team members in a flexible virtual call center, and how can they be addressed?

One common challenge in a flexible virtual call center is staying connected and engaged with the team while working remotely. Effective communication tools and regular check-ins help mitigate feelings of isolation. Managing varying schedules and ensuring consistent performance can also be challenging, but clear guidelines and accessible performance metrics support accountability. Additionally, handling technical issues independently is essential; most companies provide robust IT support and training to help team members troubleshoot common problems.
What cities are hiring for Flexible Virtual Call Center jobs? Cities with the most Flexible Virtual Call Center job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Flexible Virtual Call Center jobs? States with the most job openings for Flexible Virtual Call Center jobs include:
Flexible Virtual Call Center jobs near you
Call Center Representative Bilingual

Call Center Representative Bilingual

Equiniti

Remote

$19/hr

Full-time

Posted 11 days ago

Equiniti rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Management Level

I

This role requires being bilingual in Mandarin Chinese/English
This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote

EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.


Role Summary
The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Handle incoming and outgoing Proxy Solicitation and Information Agent calls.

  • Handle a large volume of calls from an automated dialer.

  • Manual research of contact information for shareholders.

  • Solicit shareholder votes and accurately record voting instructions.

  • Respond to shareholder inquiries using fact sheets and materials provided.

  • Maintain an updated call center database by entering information.

  • Produce results and maintain required performance metrics.

  • FULL TIME HOURS, Monday - Friday

  • Some Saturdays may be required.

  • MANDATORY 2-day paid Training and peer coaching period attendance.

  • PC [Windows 8 or higher]-No Macs, Chromebooks, iPads or Tablets.

  • Must have good internet speed and a quiet workspace.

  • Overtime [paid] is required before or after their shift during peak volumes.

  • Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

  • Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

  • 1-3 years of high-volume call center experience.

  • Intermediate level proficiency with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.).

  • Excellent phone etiquette.

  • Experience working in a high volume/fast paced call center (virtual call center preferred).

  • Resourceful and able to work independently.

  • Ability to quickly react to questions and refer to support guides.

  • Ability to effectively follow scripts and department procedures.

Compensation

  • $19.00 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

Apply