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Flexible Call Center Jobs in Quebec (NOW HIRING)

AFG Inc

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including anyone looking for call centre agent ...

Tim Hortons

Superviseur(e)

Sainte-julienne, QC · On-site

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because ...

Tim Hortons

Superviseur(e)

Sainte-julienne, QC

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because ...

Tim Hortons

Superviseur(e)

Rawdon, QC · On-site

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because ...

Tim Hortons

Superviseur(e)

Rawdon, QC · On-site

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because ...

ASICC-MED

Placement agent

Montreal, QC

... this position of Call Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of ... Day - Flexible between 7:00 a.m. to 3:00 p.m. Monday to Thursday and Friday 5:00 a.m. to 1:00 p.m ...

Tim Hortons

Superviseur(e)

Saint-eustache, QC · On-site

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because ...

Quincaillerie Richelieu

Nous valorisons un environnement de travail sain et flexible, permettant à chacun de concilier travail et vie privée. * Des produits de qualité : Nous nous engageons à offrir des produits d'une ...

Posted today

Sonepar

Superviseur aux operations de soir

Laval, QC · On-site

... un centre de Distribution automatise ultra moderne et est une entreprise dynamique qui prend le ... Nous prenons soin de nos employes: Programme d'avantages sociaux flexible, comprenant : Medical ...

Sun Life Financial

Insurance Associate

Montreal, QC · On-site

Effective time and personal management in blended Call Centre environment (balancing inbound and ... Flexible Benefits from the day you join to meet the needs of you and your family * We're committed ...

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All JobsCall Center JobsFlexible Call Center JobsFlexible Call Center Jobs in Quebec

Flexible Call Center information

See Quebec salary details

$9

$18

$38

How much do flexible call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for flexible call center in Quebec is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.47 per hour, depending on experience, location, and employer.

What is a flexible call center?

A flexible call center is a customer service operation that offers adaptable work arrangements, such as remote work, adjustable schedules, and part-time shifts. This flexibility allows employees to better balance their work and personal lives while still providing support to customers. Flexible call centers often use cloud-based technology to enable agents to work from various locations and at different times, making it easier to scale operations and meet changing business needs.

How does working in a flexible call center impact daily scheduling and work-life balance?

Flexible call centers often offer a range of shifts, including part-time, split shifts, and remote options, which can be ideal for individuals needing to balance work with other commitments such as school or family. While this flexibility is a major benefit, it may also require adaptability, as schedules can change based on call volume and business needs. Team structures typically involve close collaboration with supervisors and regular virtual meetings to stay aligned. Being proactive in communicating your availability and preferences can help ensure a positive work-life balance while meeting the center’s operational requirements.

What are the key skills and qualifications needed to thrive as a flexible call center agent, and why are they important?

To thrive as a Flexible Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and chat platforms is important for handling customer interactions efficiently. Outstanding soft skills include patience, adaptability, and resilience under pressure to ensure high-quality customer experiences. These skills help agents effectively resolve issues, maintain customer satisfaction, and adapt to dynamic call center environments.

What is the difference between Flexible Call Center vs Customer Service Representative?

AspectFlexible Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote or on-site call center settingOffice or remote customer service setting
Industry UsageCommon in call centers across various industriesCommon in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, flexible hoursAssisting customers, resolving issues, product info

Flexible Call Center roles typically involve handling calls in a call center environment with flexible scheduling, often remotely. Customer Service Representatives focus on assisting customers directly, often within specific industries. Both roles require similar credentials and work environments, but the flexible call center emphasizes adaptable hours and remote work options.

What are the most commonly searched types of Call Center jobs in Quebec?

The most popular types of Call Center jobs in Quebec are:

What job categories do people searching Flexible Call Center jobs in Quebec look for?

The top searched job categories for Flexible Call Center jobs in Quebec are:

Flexible Call Center jobs near you
Infographic showing various Flexible Call Center job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 54% Full Time, 33% Part Time, and 12% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,164 per year, or $18.8 per hour.

Part-Time Focus Group Panelists. Call Centre Agent Welcome. No Experience

AFG Inc

On-site

CA$850/wk

Full-time, Temporary

Posted 16 days ago

Job description

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.

Role Overview:

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.

This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.

Requirements:
  • Access to a smartphone, tablet, or computer with a functional camera
  • Reliable internet connection
  • Ability to read instructions carefully and provide honest, detailed feedback
  • An active email address to receive study invitations and participation details
Benefits:
  • Take part only in studies that match your interests and schedule
  • Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities
  • No experience needed, including no previous call centre agent background. Just a willingness to share your opinions
  • Some studies may include early access to new products or services before launch
  • Many studies offer compensation, which varies by study type and duration
Compensation:
  • Up to $850 per week (amount varies based on the selected focus group or research assignment)

If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.

Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

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